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Rick Hendrick Toyota Sandy Springs

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One of the Most Revieweds in Sandy Springs


Address

6475 Roswell Rd, Atlanta, GA 30328

Website

www.rickhendricktoyotasandysprings.com

Contact

(404) 476-3921

Rating on Google Maps

4.80 (9.1K reviews)

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Featured Reviews


Frequently mentioned in reviews: Toyota (31) experience (28) service (28) dealership (25) Rick (22) vehicle (21) Hendrick (20) process (15) recommend (15) time (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lindsey A. 2 years ago on Google
    I recently bought my first new car from Rick Hendrick Toyota. I had such a wonderful experience working with Robbie Hall, he was patient with me as I went through several big decisions about which vehicle I wanted to purchase. I ended up deciding to go with a 4Runner and I could not be happier about that decision. I just hit 6k and already this machine has taken me on so many adventures and to some incredible sights. My new baby was a big investment in my life and happiness with all of the wonderful experiences it will take me to!
    3 people found this review helpful 👍

  • 5/5 Salt D. 6 months ago on Google
    Wonderful dealership filled with wonderful, driven, motivated, and professional staff. Going into the dealership, i was already sold on a tacoma, but Milton sold me again. A lot of people worked hard to make the process as smooth as possible, and Milton communicated that brilliantly by how calm and composed he walked us through. I highly recommend this dealership.
    2 people found this review helpful 👍

  • 5/5 Lisa D. 4 months ago on Google
    I had THE BEST experience at Rick Hendrick Toyota. Miss Q was my sales rep and Brian was the sales manager that made my car buying experience great. I hate car shopping but they both were professional and no pressure. Miss Q kept the lookout for the car I wanted and contacted me as soon as it was available. She worked around my work schedule and made the closing day so easy. I definitely will recommend them to anyone wanting to buy a Toyota!
    2 people found this review helpful 👍

  • 5/5 Evelyn C. 2 years ago on Google
    I would like to give a special shout-out to the team at Rick Hendrick Toyota Sandy Springs who made my car shopping experience/process so easy. We completed majority of the deal over the phone and text messages! I couldn't have asked for a better car shopping experience! A big shout-out to my salesperson Tully Simon who made my dream come true. Tully was OUTSTANDING! From day 1 she put my interests first and I truly felt taken care of by her. She kept me updated throughout all steps of my car buying process. She was attentive and answered any question I had via text or a quick phone call. She was even available to text outside of her usual business hours. I am completely satisfied with the service provided to me at Rick Hendrick Toyota Sandy Springs. I will be bringing my family here for their future car purchases and I've already begun making recommendations. If I could give 10 stars I would! Thanks to Tully and her team I was able to drive away with my brand new beautiful 2022 Toyota Camry TRD! A million thank you's! I couldn't be happier!
    2 people found this review helpful 👍

  • 5/5 Chelsea C. 2 years ago on Google
    I bought my highlander last year, and I continue to receive amazing service from Rick Hendricks Toyota Sandy Springs! Brian, the Sales Associate that helped us, was incredible! He was very professional and informative and was never pushy. I continue to refer all of my friends to this dealership, and for a good reason! Every time I go back for service/ maintenance, I am also treated with the utmost respect and professionalism! They get things done in a timely manner and keep me updated throughout the process!
    1 person found this review helpful 👍

  • 5/5 Jasmineelise 7 months ago on Google
    Compared to a previous dealership Rick Hendricks Toyota in Sandy Springs was so efficient. It took me only 2 days to find a car I liked and drive off the lot! A big thank you to Ms. Q she was amazing. The staff was very pleasant, Mr. Tori made the car buying process a lot more funny and worth it! I definitely recommend this car dealership especially if you’re buying your first car
    1 person found this review helpful 👍

  • 5/5 Jake L. 10 months ago on Google
    Ms. Q was great in helping me find my ideal vehicle (surprisingly ended up in an F150 despite looking for a Tacoma at a Toyota dealership, but the people involved made the full-size option attainable for my budget). She gave helpful tips on how to obtain the best financing through the dealership and was helpful before, during, and after the buying process. The financing manager Bryan was also very personable and knowledgeable without looking to oversell any add-on services.
    1 person found this review helpful 👍

  • 5/5 Brittany H. 2 years ago on Google
    THOMAS WAS A ROCKSTAR!!!! Our first visit to Rick Hendrick Sandy Springs did not go well and we ended up leaving the car we LOVED behind. A few days later when we returned, Darryl greeted us and was so friendly & helpful! We ended up leaving the car again, only to return at the end of the week. Thomas was so patient and made us feel confident about our purchase. He gave us time to talk everything out and never once pushed us to make a decision or rush us (even on a Sunday!) He’s checked in a few times since we’ve purchased our new ride, and really made the whole car buying experience smooth & painless! Thank you Darryl & Thomas!
    1 person found this review helpful 👍

  • 5/5 Fahad H. 6 months ago on Google
    Ms.Q, was amazing helping me get my first car to purchase. She worked with me over 3 days to make a deal and purchase my new car. Not being in the state long I need to have reliable transportation. She also; had me get set up with an insurance agent. I am now very pleased with this dealership I would refer Ms. Q to my friends and family to come here and see her. The finance manager Mrs.Montgomery was instrumental in getting me financed.
    1 person found this review helpful 👍

  • 5/5 Mohamad K. 1 year ago on Google
    Bought my new rav4. Absolute best experience we have experienced at any dealership period. From the minute you are welcomed in until we received the keys to our vehicle was smooth, orderly and convenient. The staff is amazing at this location (shout out to Victoria and Bryan) who absolutely made our experience unforgettable. Highly recommend for anybody shopping for a vehicle. Would give 10 stars if I could!
    1 person found this review helpful 👍

  • 5/5 Sue K. 2 years ago on Google
    Convenient to my home. The service client was very friendly and warm, knowledgeable and took the time to show me services/repairs needed and explain them (and even offered to have me bring my son in as a new driver and show him basic car maintenance). Forgot to do the car wash included with the service/coupon however :/ 10.20.2021 They made this right and good customer service is rare! Thank you so much Rich and Lee of Rick Hendrick Toyota - they went above and beyond to give me a loaner and detail the interior and exterior of my SUV to make up for the original car wash. As a single mama/sole provider to my family often short on time and funds - this was a very special treat for me! Thank you for your excellent customer service! FIVE STARS :)
    1 person found this review helpful 👍

  • 5/5 Quinn B. 4 months ago on Google
    I had a wonderful experience at Rick Hendrick Toyota dealership. Customer service was outstanding. Blake Lewis was my sales agent.he listened to all my requests and was able to get me in a brand new car. I also have to mention Pierre Moore he really went the extra mile.

  • 5/5 Tommy W. 5 months ago on Google
    My experience was incredible from the moment I pulled in to the spotless service department. I was greeted with a big smile from Reuben who is always cheerful. I was then greeted by Amy who got me all set and into the large waiting room with coffee and a nice area to work. They completed my service earlier than expected and the work as always was top notch.

  • 5/5 Isabel D. 4 months ago on Google
    I recently had the pleasure of working with Greg Hawes , and I must say, he is the reason why I returned to this dealership. I previously had an unfavorable experience, and Greg followed up . He made me feel like a valued customer. Not only did he listen attentively to my concerns about my car, but he also took the time to explain the repairs needed in a way that I could understand. His knowledge and expertise were evident, and I felt confident in his recommendations. Throughout the entire process, he kept me informed and updated on the progress of my car. He went above and beyond to ensure that my experience was as smooth and convenient as possible. I truly appreciate his professionalism and dedication to providing exceptional. Thanks to him, I am a satisfied customer and will continue to choose Rick Hendrick Toyota!

  • 5/5 Adam S. 4 months ago on Google
    Just moved to GA and needed a new Toyota Service center. Daniel was excellent! Helped with my requested services and got my trucks recall work scheduled and knocked out efficiently. Good communication, timely work and everyone in the service dept was friendly and helpful. Will absolutely come back!

  • 5/5 Kristine M. 3 months ago on Google New
    I went in looking for a car for my daughter, a new driver. I first started working with Booth through text from an inquiry I made off the website. He was quick to respond and answered all my questions. I then went into the dealership and was met with the same level of service. The car I was originally looking at was not going to be to the dealership for a few days, in the meantime we test drove the Rav4 - which we loved. However, didn't think the numbers would work. As I walked out with plans to return when the other car arrived in a few days I let Booth know what I would need to make a deal work - and they made it happen! I also worked with the manager, Jason and Aldair in finance. Everyone was super helpful, seamless process and trustworthy. We are happy with our purchase and will be buying from here again!

  • 5/5 Lauren M. 4 months ago on Google
    This is my second time using Rick Hendrick Toyota Sandy Springs in the last few months and both times I’ve had an excellent experience. This time I had the pleasure of working with service advisor Gregory Hawes who made sure all of my needs were taken care of. He was patient when going through each service suggestion, making sure I understood what each recommendation was, why it was being recommended, helped answer my questions and was transparent in which services to prioritize. He also offered financing options should I have needed them and not to mention that he was able to get me in the same day I called which was right before they closed for Christmas. Overall this was another great experience and Gregory is a big part of the reason why.

  • 5/5 Carol M. 6 months ago on Google
    Friendly, professional, great selection, and they are so so knowledgeable about the cars they have to show you!! You don’t just deal with one, but all are at your beck and call!! I can actually say I enjoyed buying a car here!! No hassles, no headaches, and no dishonesty!! So so pleasant!! I thank all of y’all I dealt with and I love my new car!! Her name is Gracie

  • 5/5 Lee P. 7 months ago on Google
    I purchased my 4Runner brand new in 2007 from Rick Hendrick Toyota Sandy Springs. Now 16 years later and with over 200,000 miles and my 4Runner STILL drives like the day I bought it! I bring it in for scheduled services and the occasional repair. I will not take it anywhere else, not even for an oil change. I have NEVER had a bad experience when having services/repairs done. Not once did they ever recommend a repair that was not necessary, nor have I ever felt like I was being taking advantage of. My service advisor is Greg Hawes and he is outstanding! Excellent service! Highly recommended.

  • 5/5 Sunshine 7 months ago on Google
    To say that I had superior customer service is an understatement! From the moment I was greeted I knew my experience would be different than any other. Jasmine is amazing!! I never got a “car salesman” vibe from her, only a real person who truly wanted to make me happy and get me the best deal! I wish Jasmine could teach a class in customer service, what a different world this would be!!! She will be getting all of my future business, as well as my family and friends.

  • 5/5 Kat P. 7 months ago on Google
    After searching and researching for the perfect vehicle, I found it and the perfect sales team at Rick Hendrick Toyota of Sandy Springs. I had been to about 9 different dealerships in and around Atlanta. It’s a big deal and I wanted to be sure I’d be happy with my decision. I found my SUV online and was introduced to Damarius, who made an appt for me the same day. Upon arrival, he paired me with JT and eventually Booth (because I hadn’t made up my mind until the next day so I had 2 salesmen, lol). They were all very professional and knowledgeable about the vehicle and the process. JT explained all the vehicle had to offer while Booth gave me the rundown on the sales process, which was quite lengthy. The final details were worked out with Toriano, who walked me through signing. Oh yeah, there was a young lady whose name I did not catch but had a warm spirit and a beautiful smile. She and Booth assisted me with setting up the app on my phone. All in all, I am very pleased with my Highlander and the customer care experience I received at this dealership. I even came back to get a picture of me with my new car and they were already closed. The gentleman that closed up, got out of his car and took my picture for me. Much gratitude to him bc he really didn't have to but he did. ;-) I would recommend them to anyone looking for a vehicle in and around the area. Thanks for a great experience.

  • 5/5 Demarkius L. 7 months ago on Google
    This is by far one of the best dealerships I've ever been to. I bought my car here and over the past year, they've been fantastic in every aspect. I had my car serviced today and Darrell Norwood took excellent care of me. I told him that I had to be to work soon and he made sure I got everything I needed done in a decent amount of time. They are truly lucky to have him.

  • 5/5 Lee-Martin C. 7 months ago on Google
    I used to own a Jaguar Ftype S. Eventually sold it to get into a new GR Supra! The dealership experience while owning that Jag was emaculate. Never had to wait at the dealership. Never dicussed cost until an actual estimate was made or until actual work was done. They always sent me home in Uber Black. At one point, i was greeted with a glass of champagne at the door. A little after I bought the toyota, it was having some issues with the door opening. It was this whole ordeal of them not wanting to look at it because the car was wrapped...ended up taking the door apart myself and fixing a bent rod. Ever since then, my experience at toyota dealerships near Buckhead Atlanta, where i live, has been awful, even for oil changes. A service that is normally a couple hours on a regular toyota but requires a special tech, oil and parts on the Supra. A multiday ordeal - which I dont mind. I take the car to the dealership and they cant even spend $15 to take me home? It just just seems like they dont care about their customers at that point or thet they only care about money. And as the owner of multiple businesses, that is a poor way to handle clients...That is...until I met Gregory Hawes of Rick Hendrick Toyota in Sandy Spring Georgia. I drove in expressing my frustrations. He simply said "no worries, i'll take care of it". I was speachless. They is a completly different attitude than what i was met with previously especially at other loacations. I was in an out in 10 minutes, left my car, they paid for my ride home, I came back a week later with all my concerns addressed. Conceens that were denied at other locations. This is a good example of customer service. Its not even about doing what the client wants, its asking yourself "how can i help the client acheive their goals" and I believe Greg went above and beyond to get me sorted out. It is my hope that Greg's methods becomes standard at his dealership and others. And if your response to this is "you sold a Jag and baought a toyota, you missed the point". Thanks again and huge shoutout to Greg!

  • 5/5 Jinsook 7 months ago on Google
    I’ve visited here and meet the best dealer in Atlanta, Jordan! Jordan helps me with a lot of kindness, effortness and even teach me how to safely drive on the road. I’m super glad to know him and get a new vehicle at Rick Hendricks Toyota!!

  • 5/5 Mike B. 3 months ago on Google New
    My wife and I purchased a new vehicle yesterday from Rick Hendrick Toyota in Sandy Springs and are very pleased. The entire staff was friendly, helpful and very professional. We got a fair price for the vehicle. Special call out to Mark who guided us through the entire process including getting the Toyota Connect and Low Jack apps working on my wife's phone.

  • 5/5 Steve M. 1 year ago on Google
    My overall experience here at Rick Hendrick Toyota was exceptional. The staff was extremely courteous and there was no haggling or pressure to buy a vehicle. They stayed in communication with me as the sale for me took over the course of a week. They are very informative and placed me with a very good deal on my purchase. Darryl Dantzler was my sales representative and I can’t say enough about how wonderful he is, I recommend him. Thank you so much, I love my new ride and I owe it to the all the staff at Rick Hendrick Toyota.

  • 5/5 Lion Of J. 2 years ago on Google
    10/10 recommend our friend Robbie and Mikal. The best salesman we have ever worked with. Patient, the explain everything in detail, give you tips and all you could hope for and more. If you are coming to this dealership to purchase a vehicle please take my word and ask for them. The love and care they show for their clients is incredible. Once you leave the lot have it for sure they will keep in touch to make sure everything is well. HANDS DOWN BEST CAR BUYING EXPERIENCE EVER. THANK YOU ROBBIE AND MIKAL!

  • 5/5 Joyce W. 2 years ago on Google
    I was referred to Rick Hendrick Toyota by one of their competitors which was too busy to help me. I am eternally grateful for the referral because I discovered a really great dealership and service department! Juan and John in Service were amazing! Like the other place, they didn’t have the battery in stock that I needed. But unlike the other place they were warm and welcoming and told me they could get it within thirty minutes. And they even washed my car after it was installed! We are Toyota lovers and will definitely be having Rick Hendrick’s do our maintenance from now on and we will purchase our next vehicle from them when the time comes. Thanks again for the great service!

  • 5/5 Emily D. 2 years ago on Google
    Lauren Clifton is an amazing service client. She is charming and considerate; in fact, she explained in simple terms what needed to happen. The care she puts into each of her clients and their vehicles is above and beyond, and I wholeheartedly recommend her. Rodney and Nick worked on my car, and they did a great job. Will be consistently coming back for my Toyota’s needs.

  • 5/5 Nadzy H. 2 years ago on Google
    GREAT SALESMAN!! I purchased my first car entirely on my own at 19 years old, my salesman Saint was super helpful and informative. Obviously as a first time buyer I had a lot of questions and concerns, and he addressed and guided me through all of them until I found the perfect car for me. He gave me a variety of options to choose from; from SUVs to sedans until we both agreed on the right fit for me. I went with both of my parents who speak Spanish and Saint was able to communicate all details about the cars, and purchase to them both, which we greatly appreciated. Amazing experience overall, highly recommend this dealership and specifically Saint as a salesperson!

  • 5/5 gabriela v. 2 years ago on Google
    We worked with Jessica she was a great helper for my parents to purchase their new car. We came in to look for a truck and she did her best in helping and suggesting us new things. We greatly appreciate her great customer service towards our purchase.

  • 5/5 CLINTON A. 1 year ago on Google
    Mikal was an amazing sales person. Great attitude, very knowledgeable, extremely friendly along with the whole staff. They were very patient and got the deal done with no problems and I was able to walk out with my brand new 2022 Toyota Tundra Capstone.

  • 5/5 Oscar C. 1 year ago on Google
    I recently bought my Tacoma Off-Road. Edwin Guevara was an OUTSTANDING salesman!. He was very friendly, knowledgeable, and an excellent advisor. Shout out to Donnie Wilmoth for making the finance part of it so easy. He explained everything in detail in a timely manner and didn't hesitate to answer any of my questions.

  • 5/5 Veronica M. 1 year ago on Google
    Darryl Dantzler was our client specialist and took such great care of us. We went looking for a car for my husband and left with one for me instead. He made the whole process to easy, so pleasant and quite memorable actually as we had both kids with us. He was flexible in letting us leave to pick up what we needed at home, and waited for us past closing time to get the deal done. We could not recommend Darryl more!

  • 5/5 Brennan T. 7 months ago on Google
    I definitely didn't go to the dealership intending to buy a car but im so glad I did. I've been wanting a Rav4 for 5 years and I finally have one. Jasmine was great to work with and I'm happy I could be her first sale! I'm loving my car and can't wait for all the adventures I go on with it.

  • 5/5 Gabrielle A. 9 months ago on Google
    I got my first car there and I couldn’t be happier 😍 The team was amazing. I can’t thank Jared enough for all the effort helping me to find the perfect car, he was just wonderful and I’ll definitely go back to him when I decide to get a new car. Jared I’m sorry for being such a difficult client, but you handled it just amazingly. I even got a dope video of my car from Jared. Thank you so much for everything!!! Bryan also gave me all the help I needed with paperwork, explaining everything to me and made sure I got everything I needed for the best price. Since it was my first time buying a car I appreciate so much all the patience walking me through the process. I will definitely recommend them for all of my friends.

  • 5/5 Velma 8 months ago on Google
    I am beyond grateful and happy that from the first contact with Jared Denson my experience was amazing and he was so patient because I changed the date of our appointment twice. I had already told him what I was looking for and I was so adamant about it…. Little did I know that his first suggestion was the car I would end up with.. lol… Jared you were so right lol… the car I was adamant about not wanting I’m in love with it and it’s my favorite color…Jared was very attentive and took very good care of me… when it was time for financing and the paperwork Shemeka (I hope I didn’t misspell her name) was on point and explained everything. It’s a shame I can only give 5 Stars because Jared is worth way more than that!!! Jared I can’t thank you enough!!!!!

  • 5/5 Wall of B. 8 months ago on Google
    EXTREMELY pleased with the service experience I just had here. Brandon A. was my service guy, and he was very patient with me over the 3-4 phone calls & multiple texts I sent him (over like 10 days). On top of his patience & professionalism, I feel like the price I paid was pretty fair --for a dealership-- and for what I had done. All in all: a GREAT service experience, and both my wife and I will definitely be back. Thanks again, Brandon!

  • 5/5 Heather P. 9 months ago on Google
    A personal shout out to Demarius Henderson. I’ve been on … what felt like an endless search for a new car. My boss referred me to Demarius Henderson, the new car sales Director. He was extremely professional, patient, informative, helpful & took a great deal of time with me throughout the entire process. I’d like to give a shout out to the head of used car sales, Kevin as well, he was a joy to speak to a few days before. The entire team there made choosing a new car such a positive experience! A huge Thank You to the entire team from the greeters, management, the finance team as well as the team who made sure I had everything I needed when I went to pick up my new car the next day! Rick Hendrick Toyota in Sandy Springs… Thank You!!!!

  • 5/5 Neixh 8 months ago on Google
    I highly recommend buying a vehicle from here. especially from Milton White. Milton has got to be the best employee there in a sense of knowledge. He knows everything about the cars he sells. he reviews facts and specs about every vehicle there so he can tell you the truth about what vehicle is the best for what you desire. he’s a car guy himself and knows what you’d like. Rick Hendricks also has a wide collection of vehicles from Toyota to Dodge. They also have all the latest vehicles such as the 2023 Toyota Tundra from amazing prices! Remember to ask for Milton for the best vehicle for your budget!!

  • 5/5 Kacie Marie S. 8 months ago on Google
    Just bought a new car from Hendrick Toyota. The process was a breeze from start to finish. We were able to talk to Jared over the phone about testing driving a Corolla Cross. Once we got to the dealership, Irving was very helpful answering any questions we had. I would recommend everyone to come enjoy the service and hospitality provided at Hendrick Toyota. It was a pleasure purchasing a vehicle from this dealership!

  • 5/5 Kimberly M. 10 months ago on Google
    I had an excellent experience from start to finish. I recently moved to the Atlanta area and was in immediate need of a new vehicle. Jahlil Edwards was extremely knowledgeable and professional. He was patient help me test drive and select the perfect vehicle for me. I highly recommend considering this location and working with Jahlil for your next purchase.

  • 5/5 skylar g. 10 months ago on Google
    What an incredible staff!!! Blake and Perisia were fantastic along with everyone else who helped on the way!! I am so happy with the entire experience and will send everyone I know over. Thank you!!


Call (404) 476-3921 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Car wash
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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