3/5 Courtney S. 2 years ago on Google
Karaoke
was
extremely
fun
here
with
friends!
I
definitely
recommend
this
place.
The
only
reason
I
don't
give
it
5
stars
is
because
the
service
was
not
very
good.
We
had
a
different
person
come
each
time
we
requested
service
for
ordering
food/drinks
(which
is
totally
fine),
but
there
was
definitely
a
lack
of
communication
between
servers.
They
offered
a
fun
promotion
that
if
we
had
enough
people
in
our
group
review
them
on
Google,
we
could
get
free
beers.
That
was
very
nice!
However,
we
never
got
those
free
beers!
We
had
to
remind
them
at
the
end
about
the
free
beers
and
they
were
trying
to
grant
us
10
more
minutes
in
the
karaoke
room
instead,
which
is
definitely
not
an
equal
offer
given
the
price
of
alcohol.
I
couldn't
help
but
feel
like
they
were
trying
to
shortcut
us
a
bit,
so
I
had
to
go
back
and
reverse
my
original
5-star
review.
I
still
recommend
this
place
highly,
but
I
think
there
needs
to
be
some
awareness
on
the
staff
side
in
how
they
are
handling
customer
satisfaction.
It
is
not
good
to
offer
a
promotion
and
not
deliver,
especially
after
they
had
cut
into
our
karaoke
time
with
encouraging
us
to
pause
and
review
them
on
Google.
We
did
end
up
getting
the
free
beers,
but
it
took
some
asking
and
definitely
was
not
handled
well
by
their
staff.
Hope
service
will
improve
for
future
groups!
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