Bad Business! Unless you are desperate for furniture I would highly consider a different company. Manager told me they don't care about reviews so that's fine with me. They will take your money but will not fulfill agreement afterwards. Only a fool would rent furniture after I post this warning. Good luck if you do. Happy Holidays!

After being recommended by a friend of mine to this Rent a Center I was beyond pleased with the service that I received. A specific shout out to Rosemary call from the time she picked up the phone and spoke with me to she said goodbye gave me nothing but extraordinary service. The manager Vivian was a great help as well. And just the whole process was extremely simple and with the Times today it was safe. She was able to gather all my information over the phone and through email so when I walked in all I had to do was sign the paperwork and go over the warrantees and all the general paperwork Which only took about a 15 minutes in total. I’m just extremely satisfied with The service I received and will definitely recommend this store and return myself.

Please let this be your sign to NOT do business here. If at all possible, avoid. I’ve been a long time customer, and signed up when Doc was still the manager. He was so great to work with, and I was sad to hear he had left but also happy for him! So my payments are bi weekly, and last week I had to close my bank account for non relevant reasons. After, I completely forgot to update my autopay for rent a center. My bad completely. They called me while I was at work, and let me know and I said I’d call back after. They continued to call me. A few days passed, with 5-10 calls a day from different numbers and rude voicemails, and I still hadn’t updated my card. I’ve been busy, but yeah my fault. (Note: the harassment doesn’t make me want to update it any faster.) on Wednesday, I hear that someone showed up at my home. Keep in mind this is only 5 days after it was due and they’re showing up at my home!!! So I call to let them know it’s getting unacceptable. I spoke to a really really nice woman who let me know the situation. Apparently, my previous payment was “returned” for 10/8. I was like oh no! Okay I’ll call the bank make sure and fix it. But that I had to bring only cash to the store? Ok sure. I called the bank AND checked my statements, and well actually it did go through and was paid to them fine. It was never returned and this was WELL before I closed my account. So I called. Someone said hang on, I’ll call you back in 5 min. No call came. So then, they decide to call me BACK TO BACK while im asleep. Multiple times in a row. So I finally answer to tell them to quit calling im asleep and they’re so rude, they are arguing with me about the payment etc. Its literally $40, and they’re acting like it’s some crazy debt. Creditors cannot call you more than 7 times in 7 days (1X a day) and I have over 20 missed calls in the past few days. Not even including the rude voicemails and multiple different numbers calling. The guy who keeps calling me will keep relaying information between me and the manager, but why can’t the manager just call?? I’m so sick of this harassment and I’ll never do business here again. Absolutely not. I’ve been a good customer with very little issues but I’m completely and utterly over the treatment by these people. It’s not worth it. At all.

(Translated by Google) Attended by Mrs. Rosemary Román. Excellent saleswoman, very attentive and friendly. Excellent service. (Original) Atendida por la sra Rosemary Román. Excelente vendedora, muy atenta y amable. Excelente servicio.

(Translated by Google) If you please me all rosmery good attention I liked the good attention good charisma all very well congratulations (Original) Si me esplico todo rosmery buena atención me gusto la buena atención buena carisma todo muy bien felicidades

(Translated by Google) Excellent attention from rosmery. (Original) Excelente atención la de rosmery.

(Translated by Google) Rosemary I recommend her to the 💯 she was very patient with me in the end I had my furniture, thank you for everything (Original) Rosemary la recomiendo al 💯 fue muy paciente conmigo al final tuve mis muebles.Gracias por todo

(Translated by Google) Rosemary was very kind to assist us. A good service gave me, thank you very much! (Original) Rosemary fue muy amable al atendernos. Un buen servicio me dio, muchas gracias!

Finally got my gaming Pc. Rosemarie was great. Very informative and nice

(Translated by Google) Excellent attention rosemary (Original) Excelente atención rosemary

(Translated by Google) Rosemary is an excellent worker! He helped us a lot and we left very satisfied from there, really very grateful for his attention (Original) Rosemary es una excelente trabajadora! Nos ayudo mucho y salimos muy satisfechos de allí, realmente muy agradecido por su atención

(Translated by Google) I came for the first time to see what the process is like and they took great care of me and gave me many alternatives for my needs! Rosemary is very friendly and helpful! Very comfortable (Original) Vine por primera vez a ver cómo es el proceso y me atendieron súper bien y me dieron muchas alternativas para mis necesidades! Rosemary es muy amable y servicial! Muy agusto

Rosemary went above and beyond on helping me with my immediate need. In a mater of a moments everything was done. By the time I arrived the store paperwork was ready for me to sign. The follow up was outstanding. She guided me throughout the process until transaction was done and I was able to receive the product I acquired from them. It was awesome. Great example of customer service. Thank you Rosemary.

Rosemary was my associate, and I highly recommend her as she was exceptionally patient with me as I conducted work at the same time as we talked, allowing me to answer my employees question while also taking care of getting my purchase taken care of.

Rosemary really help me today I've been looking for a bedroom set she gave her expertise opinion on what's hot and new and I'm getting furniture yayyyyy me...great customer service very pleased

Rosemary very good service and professional.

(Translated by Google) Excellent rosemary care and service (Original) Excelente atención de rosemary y servicio

(Translated by Google) Rose Mary: Very attentive to myself, I explain everything very well, everything excellent! (Original) Rose Mary : Muy Atenta con mi persona, me explico todo muy bien, todo excelente!

Rosemary was very helpful and pleasant

Wanted to give a HUGE shout out to Doc and his team. They went above and beyond to meet our deadline. Thank you for coming through with fast and amazing customer service. Grateful for all your help. Thanks again! Go TEAM!!

I've been a customer for little over a year, and never had any issues until now. When it comes to communication about my account, I have no issues speaking to someone. However, it's becoming very frustrating. Especially when trying to reach management, to find out why one of there employees is leaving harassing messages regarding payment that technically isnt late and never gives his name in the process. Several times this has happened, in addition. Working overnights my schedule is off. I'm constantly receiving harassing voice messages and text messages. Asking for payment, another issue I have. I get paid every other Tuesday night after a certain time. So I received a call from this unnamed person. Then when asked to speak to management the excuse I get, is either busy with another customer or isn't working that day. Then there is the text messages saying how I need to be open with communication. I am overly aggravated with how I'm being treated and discussed with the customer service of the store over the phone.

Mrs. Rosemary and Vivian were absolutely amazing in helping me find the perfect decor. They have reasonable and competitive prices..it's very easy to walk out with a complete set for every room in your home, without breaking your wallet

This was my very first time using Rent-A-Center. I worked with Liz, who has been nothing but phenomenal and pleasant. It's been a great experience, and will definitely come back. Thanks so much!!

Liz was very helpful answering all of my questions an getting me the product I want

Great customer service from Glenda, Juan and store manager Juan.

Follow up has been great and website easy to use. Thanks!

Rosemary was very profesional and helpful, awesome job to her. Definitely needs to be rewarded for her hard work and dedication. Thanks again for making it a great experience to buy from your location.

We went in for a stove although they didn't have it Rosemary assisted us with a dryer and a ps4 she was very helpful and friendly and made sure we left with a product and happy I highly recommend this store

RoseMary Roman was of excellent service. She offered deals and items that were conducive to our needs. She made the experience pleasant, simple and worth the trip. Thank you RAC of 11346 S. OBT of Orlando, Fl for having such an excellent employee.

Rosemary was great. Very accommodating considering I lived out of town and my lease changed last minute. I really appreciate her help!

Rosemarie was great, kept it up front and helped pick out a great tv. Coming back for the couch.

Excellent Customer Service and professional staff. Gladly been their customers for more than 20 years. Rosemary and Vivian are truly great professionals.

Great customer service! Rosemary and Vivian are amazing!

Rosemary was a very attentive to what I was looking for and did a great job helping me

Rosemary Was very knowledgeable and helpful Process quick

I visited today and I was helped by Rosemary. She was amazing, very sweet and made us feel very comfortable.

Rosemary My experience with Rosemary was perfect. I really appreciate her professionalism and her kindness. She made me want to do more business and refer people to this location. Thank you Rosemary.

(Translated by Google) Rosemary Román, excellent very kind person, Cortez and good Saleswoman. I highly recommend it. Thanks for your attention (Original) Rosemary Román, excelente persona muy amable , Cortez y buena Vendedora. La recomiendo ampliamente. Gracias por tu atención

(Translated by Google) Excellent attention from rosmery (Original) Excelente atención la de rosmery

Rosemary was amazing! Very attentive and punctual, she walked me through the easy process and now I’m enjoying a brand new Samsung TV! Thank you 🙏🏼

(Translated by Google) I was treated rosemary and he treated me EXCELLENT VERY GOOD SERVICE KINDNESS CARE AND ATTENTION 100% RECOMMENDED (Original) fui atendido rosemary y me trato EXCELENTE MUY BUEN SERVICIO AMABALIDAD CARIÑO Y ATENCIÓN 100% RECOMENDADA

(Translated by Google) Satisfied and happy with Rosemary's friendly and efficient service thank you (Original) Satisfecho y contento con el servicio de Rosemary amable y eficiente gracias

(Translated by Google) Rosemary roman Very good attention thank you (Original) Rosemary Roman Muy buena atención gracias

Rosemary was great and helped us out quick and took care of us. Vivian was also great and they both provided great customer service. Thanks very much

(Translated by Google) Rosemary Roman We provide excellent service Very friendly and formal Very good employee I congratulate you (Original) Rosemary Román Nos presto un servicio excelente Muy amable y formal Muy buena empleada los felicito

The person that helped me was Rosemary Roman . She was very sweet fast and very nice . She got me the best bundle deal . I highly recommend this location

Rosemary was excellent and big help to me.. She is amazing!! She made the process very easy and simple, giving me everything I want and make it happen in a timely matter!!! Go See Her for all your needs and wants!!

(Translated by Google) Rosemary and Vivian .. super grateful .. I have been with them for 2 years and everything is super good. 100% recommended .. (Original) Rosemary y Vivian .. super agradecido.. ya tengo 2 años con ellos y super bien todo ..100% recomendados..

Rosemary helped us out and did sooooo amazing. She explained everything so perfectly, super friendly, made us feel like we were family. I recommend her and this RAC to everyone!