Arney Guess Goldsmith image

Arney Guess Goldsmith

Jewelry store Jeweler Goldsmith

One of the Top rateds in Chattanooga


Address

5090 Adams Rd, Hixson, TN 37343

Website

www.aggoldsmith.com

Contact

(423) 875-2390

Rating on Google Maps

5.00 (1.1K reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 AM to 5 PM
  • Friday: (Good Friday), 9 AM to 5 PM, Hours might differ
  • Saturday: 9 AM to 3 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: Closed
  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: ring (41) jewelry (31) Arney (28) service (28) Guess (23) work (21) beautiful (17) recommend (16) wedding (15) quality (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Leslie F. 1 year ago on Google
    I chose Arney Guess because I believe in supporting local businesses. They did not disappoint. The service, quality and selection was impeccable. I had my grandfather’s wedding band re-sized for my new husband and it turned out wonderful. Thank you Arney Guess for being such a big part of such a special moment!
    2 people found this review helpful 👍

  • 5/5 Алексей �. 1 year ago on Google
    Happy with my new men's ring! The guys from Arney Guess Goldsmith have done a great job from sketches to an agreed layout and finally to the finished ring! A great deal of fun for more than reasonable money. I recommend all my friends and have plans to order something else!
    1 person found this review helpful 👍

  • 5/5 Jeanne G. 1 year ago on Google
    I have had several rings checked, polished, repaired by Arney Guess jewelers. I’ve also had 2 pearl necklaces restrung. The workers are cordial and pleasant. I am very pleased with their work and prices. Arney Guess isn’t just a jewelry store, they are top notch jewelers. We are lucky to have them in our area.

  • 5/5 Sarah S. 1 year ago on Google
    My husband and I are so excited to have found our new jewelers. Jenna was so helpful and professional. I cannot wait to get my necklace repaired and a new setting for my engagement ring! They know what they’re doing and obviously enjoy it. Highly recommend this company!!

  • 5/5 Amanda T. 1 year ago on Google
    I recently had my late grandmother's wedding rings repaired with them. I received them back in pristine condition. They are absolutely beautiful! I highly recommend them for any jewelry needs you have. I am very pleased with the repairs and customer service I received with them. Thank you!

  • 5/5 Elysa L. 1 year ago on Google
    I brought my Mom’s wedding ring in to be repaired. It’s a very old ring and they did an excellent job fulfilling her wishes to change the Diamond mount from prongs to a bevel setting. The finished job looked like it had been originally made that way! Just beautiful. Mom was so pleased. They fixed a bent prong on mine for free too. Very friendly and professional folks. We’ll be back for all our jewelry repairs!

  • 5/5 Justin F. 1 year ago on Google
    They custom made this wedding ring for me with my Wife's birthstone and my kids birthstone on the sides. Totally remarkable job.

  • 5/5 Wendy S. 1 year ago on Google
    Our family has purchased a wedding set, opal ring and had repairs completed at Arney Guess. Always the greatest of service. Never any issues. We highly recommend them to anyone we know looking for or needing jewelry repaired.

  • 5/5 Terri J. 1 year ago on Google
    I took my Mothers original 1944 wedding band in, they put in 4 diamonds that matched perfectly. They then brought it back to a beautiful finish. I will be honored to give it to my daughter. I will be taking in more pieces for repair soon. Great work and good prices.

  • 5/5 Mark B. 2 years ago on Google
    I had my wife’s engagement ring reworked by Arney Guess Goldsmiths, as the 36 years she had worn it had reduced the band to an uncomfortable level, and I wanted to put a larger stone as the centerpiece. The jewelers worked with us to design a ring based on the original ring but recasting a new one to incorporate a larger diamond and retain some of the original smaller ones. After a couple of iterations, for which they provided 3-D printed models and renderings, I gave them the go-ahead to start manufacturing her new ring. They did a fantastic job and the ring turned out beautifully. My wife was thrilled, and we would definitely recommend Arney Guess if you want stock or custom jewelry. They were communicative, honest, and stand behind their work.

  • 5/5 Megan D. 1 year ago on Google
    My dog jumped on me and his nails caught my necklace causing it to break. I googled a place to take it for repair and ended up bringing it here based on the reviews. I had the best experience! Everyone was so nice and helpful! Issac the GM was very polite and even cleaned my rings for me. I dropped it off about 10:30 on a Saturday morning and was told it would not be ready until Tuesday or Wednesday, but an hour later I received a text saying it was already ready. I will definitely be a returning customer! Thank you so much!

  • 5/5 J. M. 1 year ago on Google
    We just needed a tightening of a wedding band setting, and we were very impressed about these folks. They were courteous and helpful, and quickly repaired the ring, and even cleaned it. And, they would not charge us! They will be our go-to jeweler hence forth.

  • 5/5 Cathy Harvey S. 3 years ago on Google
    Drew was very knowledgeable and not pushy. He was also very helpful for us narrowing down the choices to then make a decision. Thank you Drew!!

  • 5/5 C V. 3 years ago on Google
    Great & Friendly people, ...Get your appraisals done here. Thanks again

  • 5/5 Jake L. 3 years ago on Google
    6 out of 5, these guys are professional, honest, and fast. Will be coming back whenever I need anything in this area. Would highly recommend.

  • 5/5 Marie C. 3 years ago on Google
    Very pleased with service and quality of workmanship.

  • 5/5 Sharma C. 3 years ago on Google
    Excellent quality, service, and selection. These people are great to work with on every level. I will certainly be using them for all my jewelry needs and purchases.

  • 5/5 George P. 3 years ago on Google
    They expanded our wedding rings and re-set my wife’s diamond and did a fantastic job. Finished the work ahead of their time commitment and as quoted. Also cleaned everything and shined them. Also, needed to replace a broken necklace later. Isaac was instrumental in helping me select a new better made gold necklace that was even adjustable! My wife loves it! It had the lobster claw fastener on it and Isaac replaced the smaller gold circle on the other end with a larger gold circle so that the chain would be easier to close.

  • 5/5 Robin L. 3 years ago on Google
    They were very friendly and did a WONDERFUL job.

  • 5/5 Jennifer t. 1 year ago on Google
    Very nice and helpful people. Needs to have my wedding ring set sized. They were upfront on how long it could be as they were backed up on work. Gave me an estimate and let me know upfront that if they need to add hold it could be more. Love that they were very upfront so that there were no surprises when I went to pick up my rings. Very professional and will recommend and go to again.

  • 5/5 Angela C. 7 months ago on Google
    I had my engagement ring designed and made here in 2021. The ring far exceeding my expectations, and I am still obsessed with it! Isaac is fantastic, I would recommend him to anyone! I just brought my ring in recently to get checked, they are a pleasure to do business with. I will definitely use them in the future.

  • 5/5 Keren H. 5 months ago on Google
    Absolutely beautiful work! I feel so safe leaving my rings with them, I trust they’re in the best hands! They take such pride in their work. This was my second time suing them for ring changes and I couldn’t be happier!

  • 5/5 Crystal G. 5 months ago on Google
    I recently purchased a gold chain for my daughter from Arney Guess and, as with other visits, their staff was very knowledgeable and their selection was good. They were helpful and the process was quick and easy. I recommend them as professionals in their business.

  • 5/5 Karen T. 5 months ago on Google
    Arney Guess Goldsmith recently designed a ring for me using the head of my mom’s wedding ring; the band was destroyed years ago when it was cut off for surgery. Jenna worked closely me to create a beautiful design submitting pictures throughout the process. The CAD designer worked through multiple options to ensure the integrity of the very intricate and detailed band. He even called me once to provide status and explain the metallurgical challenges of my design. The final product is exquisite and far exceeds my expectations at cost less than originally quoted! I would never go to another jeweler!

  • 5/5 Angela T. 6 months ago on Google
    I recently brought for repair the pearl necklace my recently deceased mom passed down to me. I am lending them to my maternal cousin to wear on her wedding day, which is just a few days away. Not only am I pleased with the high-quality work you performed, but I also am thrilled that you were able to get them back in such a prompt time frame. Thanks for your fast, fabulous service. I’ll be back for all my jewelry needs.

  • 5/5 Kendall G. 5 months ago on Google
    I never leave reviews places but I felt like I definitely should this time. I got an engagement ring appraised at Arney’s. They said it would be a week or a little more to get the appraisal back and they were able to do it in the same week! The staff could not have been nicer or easier to work with. I would highly recommend them to anyone!

  • 5/5 Kelsie W. 4 months ago on Google
    Great customer service! Needed a ring appraised, and the turn around time was faster than expected! Even glanced at the selection of jewelry in their shop, and they have a huge selection of unique pieces! Would definitely recommend checking them out for any of your jewelry needs.

  • 5/5 Anna L. 5 months ago on Google
    I brought my engagement ring in for a couple of minor repairs. The staff was so kind, the store looks like it has a great selection, they got my ring done faster than I expected, the work looks good, and the price was lower than I thought it would be. All in all, I would absolutely trust them with my jewelry in the future!

  • 5/5 Darlene P. 3 years ago on Google
    First time in the store very friendly beautiful jewelry would highly recommend.

  • 5/5 Steve E. 1 year ago on Google
    We had a wonderful experience. Ginger showed us not only the options we were looking for in an anniversary ring but she also showed us some other creative ideas as well. We have ordered a beautiful ring. Great service!

  • 5/5 Sarah P. 1 year ago on Google
    Recently got engaged but needed my ring sized and cleaned. When I got there they said that my ring needed new prongs to reinforce the diamonds. A glitch happened in the process but I trusted them. It did take a bit longer to get the ring back but when I came and got the ring, it was beautiful!!! They were so kind and communicated great throughout the entire process and to our surprise they covered the cost! I would 10/10 recommend Arney Guess!!!

  • 5/5 Caleb W. 10 months ago on Google
    Myself and my family has used this jeweler since we've lived here and I wouldn't use anyone else. The service is great the quality of product is spot on. I'd recommend Arney Guess to everyone wanting quality, top notch jewelry of all kinds.

  • 5/5 Amy S. 11 months ago on Google
    We won’t use another jeweler in town! Arney Guess and staff are the best around. I love their unique and custom pieces. For most of the jewelry there, you can rest assured that someone else isn’t going to have the same piece. Always kind and helpful whenever you go in, never pushy. And my favorite part, they have a wishlist tied to your account to help out the husband so that you know when he buys you jewelry it’s exactly what you wanted!

  • 5/5 Linda R. 10 months ago on Google
    I appreciate Drew Posey for working so quickly!! He not only fix two parts on one piece that needed repairs, but he also sized a graduation ring for my daughter practically over night!! They both look great and I will be coming back for any future repairs/purchases because of the wonderful work and customer service that I received!! Thank you so very much!!

  • 5/5 Ashley M. 10 months ago on Google
    I had only been to Arney Guess once before to look around. This trip was my second time in. If I ever need to sell any jewelry or make a purchase this will definitely be my first stop! The staff was so welcoming and helpful. Plus I received a fair deal on the jewelry piece I sold. I was super nervous that I was going to be low-balled, but I was very happy with the return offer. Arney Guess and Staff far exceeded my expectations! Have a blessed 2023, and thank you again so much!! ** Ashley

  • 5/5 Elizabeth K. 10 months ago on Google
    I have been a customer of Arney Guess for several years. The quality of his work does not even compare to the other jewelers in the Chattanooga area. The staff that he has are always so courteous and helpful. They take time to make recommendations and set real expectations on what can and can not be done to correct issues with my jewelry that my husband and I have purchased elsewhere. I also feel like like the jewelry that we have purchased from him is top notch. He is reasonably priced.

  • 5/5 Anne F. 1 year ago on Google
    We have been coming here for over four years ( recommended by friends who have been coming here for decades) and they never disappoint! The quality of their jewelry and their repairs are stellar!! They are trustworthy and dependable. You always feel like you are important to them and you know that you are getting a good deal and incredible quality. I would trust no one else like I do or Arney Guess!

  • 5/5 donna w. 3 years ago on Google
    Patient and helpful. Answer questions fully. Repairs and sizing finished promptly. Will continue to do business with them.

  • 5/5 Sandy G. 3 years ago on Google
    I love to go into Arney Guess Jewelers. They have very nice things in stock, but they also do custom jewelry. On one of my visits this year, I saw something very sparkly and calling my name. I just had to look closer. The almost four carat earrings were absolutely beautiful! While the price, I felt, was a good one for such large diamonds, I was not prepared that day to pay that much. It wasn’t even my birthday or any other reason for buying something so luxurious. So when I shared my concern with Arney, he said put on” them on layaway! You can pay when you like as long as you get them out by year end. Well, that’s all it took. Sign me up! Today, I got my beautiful earrings and I can’t stop looking at them. They are stunning. Thanks Arney! I’ll be back!

  • 5/5 Thomas H. 3 years ago on Google
    Knowledgeable and courteous keep me coming back.

  • 5/5 kimmie t. 3 years ago on Google
    I love this place. The jewelry is beautiful & they have always done my repairs quickly & perfectly. Friendly & wonderful service here. 5 stars all around!!!

  • 5/5 Cindy G. 3 years ago on Google
    Beautiful Craftsmanship of custom made jewelry! Stunning one of a kind Jewelry pieces! No place better for fast, knowledgable customer service! Beautiful Showroom!!! They treat you like Family, Always!! 💗

  • 5/5 Judy V K. 3 years ago on Google
    Extremely courteous and friendly. Highly recommend.

  • 5/5 Don U. 3 years ago on Google
    Excellent service and great prices.

  • 5/5 César A. 3 years ago on Google
    I went to get a battery replacement for my watch. The customer service was great and I plan to return for my watch battery replacement needs.

  • 5/5 Lori H. 3 years ago on Google
    Arney Guess Goldsmith has an amazing team of people. They always go above & beyond for quality as well as providing excellent customer service. I use them for all of my jewelry needs & tell others about their terrific work.

  • 5/5 Amanda F. 3 years ago on Google
    We've been going to Arney's shop for 30+ years. I won't take my jewelry anywhere else!

  • 5/5 Beth P. 3 years ago on Google
    Great service and the repair was perfect

  • 5/5 jamelia s. 3 years ago on Google
    I took my ring in to be sized. These guys were amazing, and the price was awesome! I paid double the price a while back for the exact same service at a VERY popular jeweler, and Arney’s guys got the job done in less than 48 hours...(the other place took 2 weeks) I can say over all... VERY satisfied customer here! Thank you all for your amazing work and service!

  • 5/5 courtney b. 3 years ago on Google
    These guys are jamm up. Very good customer service. Lots to choose. very nice atmosphere... i will definitely be back

  • 5/5 virginia ann t. 3 years ago on Google
    Isaac looked at the ring that I needed repaired. He took time to explain to me what needed to be done, gave me a estimate of my repair. Very nice and professional. A few days later I got a call, that my ring was ready for pick-up . Isaac did a beautiful job !!!! His estimate was spot on. I am very pleased and will go back, when I need another repair. Ann Cole

  • 5/5 Scott J. 3 years ago on Google
    Outstanding service and professional staff. Needed to have my wedding band resized before the wedding, gave them a call just days before the wedding expecting to hear "sorry, it will take longer than that" but instead I hear, "no problem, come by before noon and let us look at it." I was pleasantly surprised the next day to get a call telling me it's ready. Not saying that they will get all jobs done as quickly but they will perform quality work at reasonable prices. Customer for Life!

  • 5/5 Lori F. 3 years ago on Google
    Friendly and helpful. This is a place I trust to repair my sentimental jewelry I know they will take care with it. I had them put my stone back in my engagement ring and restring my pearls that my late husband gave me. They did a wonderful job on both.

  • 5/5 James J. 3 years ago on Google
    Sadly bought an engagement ring from a chain store. Ordered a 6.5 and they sent an 8 in a 6.5 box. Then get told I'd have to send it back and it would take 2-3 weeks to get a refund just to reorder the right size. Or 3-4 weeks to have it resized. Called these guys and they had it done in 2 days and it still looks amazing. Now I have a happy fiance' again!!

  • 5/5 Inza D. 3 years ago on Google
    Great customer service. The staff greets customers promptly and they are always grateful to have your business. I have used them for jewelry repair for over a decade and never been disappointed. Don’t even get me started on the jewelry they sell. The pieces are unique, with meticulous workmanship and high quality materials that you simply will not find in the chain stores. Their prices are reasonable and they will work to make sure you can buy what you want.

  • 5/5 Priscilla A. 3 years ago on Google
    Exquisite workmanship replacing a missing baguette as well as several prongs holding my marquise diamond! I am very pleased!!

  • 5/5 Karen R. 3 years ago on Google
    Great people to deal with..they do very good repair work..they also did a custume ring for me and it is beautiful...there is new and vintage jewelry to choose from...

  • 5/5 Randy G. 3 years ago on Google
    Very easy to work with and offered options. Much easier process and faster service than I expected.

  • 5/5 Robin G. 3 years ago on Google
    I've been using Arnie's goldsmith for years and I love their quality and service. I have beautiful peices that I cherish. Any time I'm in the market for jewelery I go directly to Issac at Arnies Goldsmith.

  • 5/5 J. Lamar H. 3 years ago on Google
    Great place, quick and easy transaction!

  • 5/5 Gay A. 3 years ago on Google
    Folks were polite and very accommodating. Merchandise is all beautiful.

  • 5/5 Paulette D. 3 years ago on Google
    Isacc was extremely helpful in deciding purchase made. Always love shopping for jewelry here.

  • 5/5 Charles P. 3 years ago on Google
    Wonderful craftsmanship with the best design sense. Prompt, too.

  • 5/5 Robert E. 3 years ago on Google
    Great place when out of the way to help me and did a great job I'll be back again

  • 5/5 Adrian B. 3 years ago on Google
    Great service from Matt Murdock as always!

  • 5/5 s g. 3 years ago on Google
    Arney Guess is a master of design. He and his staff produce beautiful pieces of jewelry. They are friendly and so easy to work with and I love that I can leave pieces for repair without fear. They are totally honest and trustworthy. I would give them 10 stars!

  • 5/5 James G. 3 years ago on Google
    Great experience. No pressure. Professional

  • 5/5 Jerri L. 3 years ago on Google
    Wow!! I just moved here and needed a new jeweler so I visited Arney Guess Jewelry. They helped me create a beautiful necklace pendant and wedding band from my grandmothers ring. They did it so fast I was able to have it for Christmas! Their service was amazing and even texted with me regarding the service! They are highly recommended for an excellent job done! Thank you!

  • 5/5 Greg M. 3 years ago on Google
    They always do terrific work, and they are fast too!

  • 5/5 Whitney H. 3 years ago on Google
    Arney Guess always provides phenomenal customer service. Matt has helped me multiple times with personal jewelry, and gifts for others. They Have endless gem options, as well as custom setting options. If they don’t have exactly what you are looking for they will create the perfect setting. They are Top of the line!

  • 5/5 James S. 3 years ago on Google
    Highly recommend. Professional staff and excellent craftsmanship. I came here based off their stellar reviews for my fiancee's engagement ring. It turned out absolutely stunning and was exactly what we worked to accomplish. Isaac up front was very communicative, the designer Tyler was very talented and patient with our requests, and the goldsmiths casted and assembled the most elegant engagement ring. Thank you gentlemen!

  • 5/5 Dan K. 3 years ago on Google
    The best! Arney made just what I was looking for, at a good price and delivered it right when I needed. Tyler and Issac are great! You can’t go wrong with Arney Guess.

  • 5/5 albert s. 3 years ago on Google
    Friendly service

  • 5/5 Jeffery R. 3 years ago on Google
    They repaired my wife’s ring done a fantastic job


Call (423) 875-2390 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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