1/5 Katerina K. 3 years ago on Google
A
Great
Place
Until
You
Complain...
I
was
with
Certain
Victory
for
two
years
and
absolutely
loved
my
time
there,
so
much
that
when
COVID
began
and
they
were
shut
down,
I
never
even
complained
they
were
the
only
company
I
worked
with
who
didn't
even
lower
their
price
once
they
were
only
offering
online
courses.
I
was
happy
to
see
my
local
small
business
survive.
Post
COVID
all
classes
must
be
signed
up
for,
on
a
Monday
about
a
month
ago
I
arrived
and
the
class
was
over
booked.
I
was
offered
the
demo
bag
in
the
middle
of
the
room
(with
no
COVID
protections
like
curtains)
or
a
bag
way
in
the
back
which
isn't
with
the
class
and
you
can't
even
see
the
work
out
board,
I
declined
and
said
I'd
go
home.
I
told
the
female
owner
this
wasted
an
hour
of
my
time
and
that
it
wasn't
really
my
problem
the
computer
system
made
an
error.
I
was
annoyed
and
heard
nothing
but
fine
by
Thursday
night
and
returned.
The
male
owner
(her
husband)
started
off
the
class
with
new
sign
up
rules
and
then
made
a
comment
about
people's
attitudes...in
front
of
the
entire
class.
I
asked
if
he
meant
me
and
was
told,
"Think
what
you
want"
and
"you
know
what
you
said"
leaving
the
impression
I
called
someone
a
name
and
simply
didn't
point
out
they
wasted
my
evening.
I
walked
out
of
class
and
the
female
owner
spent
10
minutes
refusing
to
give
me
the
membership
cancellation
info
claiming
her
husband
didn't
say
that
and
blamed
"stress"
she
also
mentioned
we
were
friends.
Well
my
"Friends"
never
called
me
out
this
and
ownership
thinks
attempting
to
bully
their
female
clients
publicly
is
acceptable.