Hal Smith Restaurants

Restaurant Corporate office Corporate campus

😠 Louie's on garthbrooks in yukon. I absolutely hate when people ASSUME. My husband and I just shared a late night dinner after work at our favorite restaurant in Yukon. After sitting at the table for 20 minutes I kindly asked the closest waiter (our waiter) for the closing manager. When he came up to... People often mention service, restaurant, told, time, night, good, great, Smith,


Address

3510 24th Ave NW Suite 200, Norman, OK 73069

Website

halsmith.com

Contact

(833) 632-0867

Rating on Google Maps

3.30 (36 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 5 PM
  • Thursday: 8 AM to 5 PM
  • Friday: 8 AM to 12 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 5 PM
  • Tuesday: 8 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: service (14) restaurant (8) told (8) time (7) night (6) good (6) great (6) Smith (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Seth H. 9 years ago on Google
    Louie's on garthbrooks in yukon. I absolutely hate when people ASSUME. My husband and I just shared a late night dinner after work at our favorite restaurant in Yukon. After sitting at the table for 20 minutes I kindly asked the closest waiter (our waiter) for the closing manager. When he came up to us I told him I had been sitting for literally 20 minutes and hadn't got a drink. Could I get a water and I was ready to order. He of course apologized, took my order and brought my water. After we finished our meal and got our check and left he happened to be going to the parking lot the same time as us to do something in his car. He said how he hoped he wasn't being unprofessional but he wanted to explain why our waiter didn't give us prompt service and didn't service us the rest of the night. Because last time we came in we didn't tip well. Seth and I shared a $9.99 meal. Tax brought us up to roughly $11-12...We left a $3 tip. We were not messy, we were not difficult, and we did not hold his table for a long time. We are quick, & easy patrons because we understand what customer service can be like with difficult, messy customers. We left him the 10-15% standard tip and we were nice....I'm sorry but what more should we have done? Just because we came in dressed nice you assumed we were well off...guess again-we both work in retail part-time.. Oh I have a nicer, newer car....my old vehicle was literally costing more in repairs each month than my new car payment. My nails are done nice...did them myself...The list goes on and on. Are we the best tippers in the world no. I wish we could be but the truth is we are both full-time college students who get no government assistance, we have bills just like the next person and we coincidentally enjoy sharing a meal out on paydays. But ultimately at the end of the night we go home and count our dollars and try to stretch them just like he probably does. Except the only difference is in my customer service industry I don't just not give good customer service simply because someone tried 10 pair of jeans on and only bought 1. If I had a problem with that then I wouldn't work in CUSTOMER SERVICE.I'm not going there again. Don't come to me and tell me u bartender will not serve us because our tips are not good enough. The manager told us he only makes 2.45 an hr and made all these excuses. I told him the bartender chose this job. If he wants a different job where he doesn't have to rely on tips them he can leave but his customer service should not be based on who tips well and who doesn't. Louie's off garthbrooks by the highway in front of target. I have a crappy day at work and my allergies were killing me and a throbbing headache and then I just want to relax and I can't get Any service. Manager also told us next time we come in don't seat the bar and everything will go smoother. I'll stop but I could keep going.
    5 people found this review helpful 👍

  • 5/5 Tom E. 9 years ago on Google
    Took my family to Toby Keith's Love that Bar and Grill in Brick town, Oklahoma city. Really did not expect much since it was a celebrity restaurant but the kids 7, 12, and 13 just had to go. IT WAS FANTASTIC. The food was absolutely delicious, and the portions were amazing. The restaurant was very clean and up to date and the service was really good. I had a great time, my family had a great time, food was amazing and it did not cost me an arm and a leg. I will go back many times.
    2 people found this review helpful 👍

  • 5/5 Larutha A. 6 years ago on Google
    The people there are great. I have eaten at several restaurants and have always left feeling wonderfully full. BTW....The Garage has the best Black Bean Burger hands down. Num Num Num!!!!
    2 people found this review helpful 👍

  • 2/5 Adam W. 10 years ago on Google
    Jeremy Brim is a rude, round man with small man's syndrom. I can only assume he has this position do to family ties, or knowledge of Hal Smith or Hank Kraft that would have to include the location of missing people. This man directly talks down and belittle's people in public, which is a disgusting triat that should not be tolerated by any one. Food is good, character of managment is in question.
    1 person found this review helpful 👍

  • 1/5 Teressa H. 1 year ago on Google
    Haven't been to the restaurant yet, BUT! My DIL ordered and paid for a $250 gift certificate for my Xmas present, the first week in December. I JUST got it today! January 19th!! Ridiculous! Horrible!!
    1 person found this review helpful 👍

  • 1/5 Peter P. 10 years ago on Google
    Louie's Grill and Bar on SW 89th and Western Rude waitress - worse manager - mandatory tip for very bad service
    1 person found this review helpful 👍

  • 1/5 Frankie M. 3 years ago on Google
    Don't give their employees power to enforce mask rules. If Hal Smith thinks that covid is fake then I wonder what other science they are willing to ignore for profit? When's the last time the health department paid a visit?
    1 person found this review helpful 👍

  • 1/5 Jim G. 10 years ago on Google
    Waited for over an hour with two good friends, one from Boston, the other from Sacramento as well as my wife and tow local friends here in Wichita. Group size of seven. Then we were seated at a table that would barely hold six as long as you don't mind rubbing shoulders all night and banging knees together. Waiter brought a chair so the 7th person in our group could sit in the aisle and get bumped all night by passing servers. Not my idea of a way to impress people. Never coming back, never. Redrock Canyon Grill. The food was OK but the place is crowded, noisy and has the atmosphere of a airport waiting area. Sorry guys but this place was just not the place to bring friends. No way to talk with noise levels reaching annoying.
    1 person found this review helpful 👍

  • 1/5 Stephen M. 4 years ago on Google
    Today I received a denial letter from the Zurich insurance who insure Hal Smith restaurant's. They denied a claim I filed months ago for food poisoning from Louie's in Jenks Oklahoma. We was served undercooked hamburgers in which I started to eat mine but my girlfriend didnt eat her undercooked hamburger. I called the waiter over and told him our hamburgers were raw. He replaced them but later that night, I got really sick for four days and missed work. I told the manager who then passed it on to their insurance (Zurich). They told me since the restaurant had no former complaints, they must deny my claim. Wow, I couldnt believe it because they first told me they found them negligent but then after their investigation of finding no reported complaints, they must deny my claim. That's bad business and we all know what that leads to...failure!
    1 person found this review helpful 👍

  • 5/5 Jerome B. 9 months ago on Google
    They’re all fire. Mahogany’s, Jimmy B’s and the Garage are my favorites though.

  • 5/5 Orvil R. 8 years ago on Google
    treated me well at krispy kreme I love the delivery job management just didn't like me thanks BK

  • 5/5 Chase T. 1 year ago on Google
    I have been a frequent customer of the Garage on SW 19th & I-35 restaurant in Moore since it opened and will continue to consistently drop by for food and drinks. I also go to a lot of the Garage restaurants across OKC but the staff at the Moore restaurant is exceptional. The MIT Michelle is an exceptional fit for the Moore location and I enjoy the connection she has not only with the employees but also the patrons. Please place her in Moore. I appreciate your consideration. Thanks.

  • 5/5 Bill S. 4 years ago on Google
    That are all To Shelf Restaurants.

  • 5/5 Griffin L. 2 years ago on Google
    Me and my family love all of Hal’s restursnts. I’m not exactly sure why there are some negative reviews but whatever was going on has changed for the better. My dad quite literally will not go anywhere except for Hal’s restaurants here in edmond. Keep it up!

  • 5/5 Dr. Ron Ogle, P. 1 year ago on Google
    We just got home from a wonderful dining experience at Charleston's, Edmond. Our service was excellent! Thank you, Kia! We had a little glitch, and Assistant GM Candace came to make everything right. I cannot say enough good things about another wonderful experience at a Hal Smith restaurant. In fact, I'm contacting them again concerning investor relations!

  • 5/5 Gary C. 5 years ago on Google
    I enjoy going to several of the Hal Smith Restaurants. Charleston's, Red Rock, Pub W, etc, have always provided excellent service and great food.

  • 5/5 Pam K. 4 years ago on Google
    I have never been to one of Hal Smith Restaurants that I didn't thoroughly love the food, the atmosphere, etc. Very highly recommend any one of these fine restaurants!

  • 5/5 Leigha K. 8 years ago on Google
    A great company all around.

  • 1/5 Greg B. 7 years ago on Google
    Overpriced food & beverage, small servings, food was not warm,

  • 5/5 Tanya L. 6 years ago on Google
    Great restaurants, excellent food and superb service.

  • 1/5 tina w. 6 years ago on Google
    Went to the garage off reno worst service ever 1 cashier at noon waited 20 minutes to order the manager finally opened more registers when the line was out the door. Finally got my food at 12:45 & then it was cold won't be going back.

  • 1/5 Nolen M. 9 years ago on Google
    My daughter hasn't received her last 2 checks from Upper Crust in Edmond and it's been a month since she resigned. Disgraceful!

  • 5/5 Adam L. 7 years ago on Google
    My family and I enjoy charlestons , garage, toby keiths, louies and red Rock canyon. Always great service and unique atmosphere


Call (833) 632-0867 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
  • Popular for
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery

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