Great service, great communication, and a great experience overall. It was very easy to book with this company with a fair price. I would recommend booking with United Bus Chicago! I'll most likely book with them again in the future when needed.

The process to reserve was very easy and straight forward. The driver was on time and courteous. The bus was clean and everything went very smooth. Would call on United Bus Chicago for their services again!

Clean buses and friendly drivers. The driver was a nice guy and we chatted for a bit. I called in before the trip because we needed to change the pickup location last second. The offices handled the whole situation perfectly. I'll be using them again July.

I don't usually leave reviews, but my experience with United Bus was far from usual. What really set them apart was the communication. Their office was helpful in assisting me in an expedient manner and the buses were as clean as you would expect. I would definitely recommend their service to anyone and will be coming back for future trips.

This was such a great experience. Completely exceeded my expectations, the driver was super friendly and welcoming. Best part is the booking was easy to set up due to the great staff! Would book again.

I would like to thank United Bus Lines for supplying us with a comfortable and clean 55-passenger bus and a friendly and professional driver, William, that made our trip to Silvis, IL phenomenal! We departed and arrived safely to and from our destinations. I will definitely utilize your services in the future and recommend you as a reliable, safe, friendly, and professional company.

Friendly, kind people with experience in the business offering a variety of vehicles for your needs. The staff is professional, and they're always available to help you and assist you with your questions. Book with United Bus! :)

I had two great experiences with United Bus - their buses were spotless and comfy, their drivers were really courteous and professional, and their safety and punctuality were top-notch. The amazing customer service was an added bonus. I'd definitely recommend United Bus to anyone looking for reliable and high-quality transportation services.

Used United Bus for a family gathering. Planning to get so many people together at one time is already stressful, but atleast they made the transportation part easy!

I am the Independent Living Activities Coordinator for Westminster Place, a senior retirement community in Evanston, IL. I organize outings and trips that our residents go on and plays and music performances they attend. When Covid 19 was beginning to ease up a bit and we felt comfortable taking a group trip downtown I was looking for a bus charter company to do business with. When I found United Bus I hit the jackpot! They are 100% reliable and their drivers are second to none. Every driver we have ever had from them has been courteous, friendly, always on time, and usually early. Our residents always tell them what great drivers they are and marvel how they stay patient in the traffic. Last week one of our residents fell in the performance building and needed an extra amount of help getting on and off the bus. Our driver was cool, calm and collected and helped tremendously in the situation. Their people in the office are also wonderful and helpful in every situation - even with last minute trip tweaks. United Bus is the most complete and top notch company that I deal with in my position - I highly recommend them to all!

I started using United Bus Co. this summer and have had wonderful customer service. From the initial set up all the way to the bus driver who we love and ask for each time. The buses are clean and well taken care of. The driver is very polite and takes the time to explain how to use the overhead controls as well as explained the emergency window operation. Very professional! My group always tell me how our bus trips go and having a reliable and professional driver and company to get us to our destination is peace of mind.

United Bus is one of my favorite companies to work with. Great service and communication. Aida and Amir are very good people to work with

Stopping by to write a review for United Bus. Excellent and professional service and I am absolutley happy with our decision to book with them.

Very professional service. They run a clean operation with the newest and latest model buses. Booked them for 2 corporate events, chauffeur showed up early and very well dressed. Route taken was very efficient. The bus was brand new 2023 and exceptionally clean. Will definitely be using for all my corporate events in Chicago. Highly recommended!

5 stars for United Buses and their dedication to helping us with our transportation needs and their amazing service. They have $5 million in insurance coverage on every one of their vehicles, which is huge! The staff are kind and helpful, especially Aida--she's an awesome woman who works hard at making you feel like family--she's really nice! I would recommend them to friends and family without hesitation! If you need transportation in Chicago- GO WITH UNITED BUSES!!!

Cannot say enough about using United Bus as our transportation from Chicago to the suburbs for our wedding. Planning with Aida was a breeze and she made sure all of my questions were answered with ease. Our drivers Maria and William were incredible! I used a charter bus to take our guests to the suburbs and it was about an hour and a half drive, the charted exceeded our expectations. Highly recommend!

This company displayed the highest level of customer service, particularly as it came to resolving an issue we encountered on our trip, I have seen in a long, long time. You are in good hands with United Bus Chicago. I highly recommend.

United Bus has been a great company to work with. All of their buses are very clean and their drivers are professional. You can not go wrong with UB!

We have used United Bus for the last two years and they have been wonderful! Our driver this most recent trip was William and he was very flexible with our stops during our time and gave us good recommendations. Made our first day in Chicago so smooth with a pickup from the airport & our Greeter Mel made it very easy to find our bus.

We rented 2 motor coaches to take conference attendees on an afternoon outing. The drivers were very professional and helpful. We had email notifications every step of the way to keep track of where the buses were. The service was exemplary and less expensive than others we looked at. Highly recommend!

My Wedding clients and I had an outstanding experience with United Bus!  As a wedding photographer I’ve come across many transportation companies. I was impressed with the quality of the bus and the drivers professionalism through our day! I felt completely secure throughout the trip. I highly recommend United Bus for any large group transportation needs – they exceeded all expectations!’

Recently Hired United Bus to help out with a family gathering - absolutely outstanding! If you find yourselves in the need for this type of service, these are the folks to go to! And if you go with United, make sure you ask for Ebony as your driver. They don't get any better than her!!! Thank you so much.

After doing many shuttles to conventions in Rosemont, we now only work with United Bus for our shuttles. The best part of working with them is the people! Their drivers are professionally dressed and very friendly. My manager even complimented their services and I am proud to say I am the one who found them!

Great company to work with. Provided a professional experience, reasonable price, clean buses, well dressed drivers and was able to make the reservation easily thanks to the Aida. Will definitely reach out in future for large group transportation!

I highly recommend this company for transportation needs. They were very prompt and they have impeccable communication from letting me know when the buses were on the way, once they arrived, and when they completed the drop offs. I was also provided a direct number to the driver to make coordination of the pick-ups easy. I would like to recognize our driver, William, as being amazing to work with, extremely communicative and accomodating and very professional. He was early along with the driver of our second bus and made sure everything ran smoothly. He braved the terrible weather with us and got everyone to and from our event safe and sound! Thank you William and United Bus for everything!

We recently hired United Bus for transportation to/from the United Center for a Blackhawks game. We ordered four buses to accommodate about 200 people between hotel and venue location. The drivers were fantastic, and we felt they went above and beyond to ensure passengers were transported efficiently, safely and warmly. The lead driver (Moe) was exceptional and you could tell he had a personal vested interest in making sure everything went smoothly. Highly recommend United Bus for transportation around the Chicago area.