1/5 Aurora H. 2 years ago on Google
We
contracted
Waste
Management
for
a
40
yd
roll
off
dumpster
during
a
clean
out
and
everything
went
off
without
a
hitch.
So,
a
month
later,
when
I
decided
I
wanted
a
2
yd
dumpster
placed
for
permanent
weekly
pickup
they
seemed
like
the
logical
choice.
I
set
up
service,
paid,
and
then
waited
for
my
drop
off.
The
day
of
drop
off
came
and
they
didn’t
show.
When
I
called
they
said
that
it
would
be
done
the
following
Monday.
That
day,
the
driver
shows
and
ends
up
just
sitting
at
the
end
of
our
driveway
in
his
truck.
When
my
husband
went
out
and
spoke
with
him
he
said
that
our
driveway
was
too
“unsafe”
for
him
to
get
in
and
out.
So
again
I
called
customer
service.
They
told
me
after
speaking
with
someone
else
within
the
company
that
someone
would
be
dropping
it
off
the
next
day
and
there
would
be
no
further
issues.
Ultimately
I
had
a
rep
call
me
and
say
that
they
would
not
be
bringing
the
dumpster
because
again,
our
“driveway
was
too
unsafe.”
They
did
end
up
refunding
my
payment
which
took
about
a
week.
We
have
since
gone
with
a
different
company
for
a
significantly
lower
monthly
price
and
have
had
absolutely
zero
issues
with
getting
their
trucks
in
and
out
of
our
driveway.
Waste
Management
is
a
complete
joke.
There
are
much
better
companies,
with
better
customer
service
and
price,
out
there.
