1/5 Deedra G. 6 months ago on Google
I
am
so
heartbroken
with
the
experience
I
had
with
this
theater.
From
the
get
go
there
was
miscommunication
and
no
help.
The
site
does
not
tell
you
when
purchasing
tickets
they
want
you
to
purchase
a
ticket
for
a
lap
child.
I
get
to
the
theater
all
excited
with
two
purchased
tickets.
Assuming
I
had
done
the
right
thing
since
my
4
year
old
will
be
on
my
lap.
And
the
site
clearly
just
says
“student
pricing
5-25).
Never
does
it
say
children
under
age
5
need
a
ticket.
The
volunteer
followed
me
to
the
beverage
line
to
inform
me
I
will
not
be
allowed
into
the
theater
with
my
two
daughters,
since
I
didn’t
purchase
a
third
ticket.
I
immediately
offered
to
buy
another
ticket.
However,
the
show
was
sold
out.
Again
I
offered
to
pay
for
her
to
sit
on
my
lap,
since
she
wouldn’t
be
using
a
seat
anyway.
Told
no,
so
I
offered
cash.
I
understand
there
are
rules,
but
being
that
they
have
a
no
refund
policy
it
is
really
unfair
for
me
to
get
credit
to
a
company
that
isn’t
even
willing
to
work
with
a
customer.
Why
would
I
want
to
further
support
a
company
that
won’t
accommodate.
The
Director
never
came
out
to
speak
with
me,
but
used
other
people
to
do
his
dirty
work.
Really
disappointed
we
couldn’t
show
support
to
our
friend
who
was
an
actor
in
the
show.
All
the
while
losing
another
$30
for
parking,
because
it’s
set
at
Event
Rate,
when
there
aren’t
even
any
events
going
on.
