Mint Hill Automotive & Towing image

Mint Hill Automotive & Towing

Auto repair shop Car repair Oil change service Brake shop Mechanic Wheel alignment service Wheel store Towing service Transmission shop Auto dent removal service Auto radiator repair service

👍👍 This was our first time using this shop. Our car started overheating and needed the thermostat replaced. They were able to work us in pretty quick. Not being familiar with our car they gave it thorough inspection, found a few small things that needed done and discovered the rear breaks were beginnin... People often mention shop, service, time, vehicle, Hill, owner, customer, work, Mint, Automotive,


Address

8329-B Fairview Rd, Mint Hill, NC 28227

Website

minthillautomotive.com

Contact

(704) 910-2045

Rating on Google Maps

4.80 (167 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 8 AM to 5 PM
  • Tuesday: 8 AM to 5 PM
  • Wednesday: 8 AM to 5 PM
  • Thursday: 8 AM to 5 PM
  • Friday: 8 AM to 5 PM
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: shop (17) service (16) time (13) vehicle (12) Hill (12) owner (12) customer (11) work (11) Mint (11) Automotive (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 S D. 1 year ago on Google
    I had a serious break down of my vehicle within weeks after purchase. Max and his team diagnosed the the isses(s) and worked diligently to get my SUV safely back on the road. I appreciate their professionalism and wonderful customer service. Good customer service is hard to find these days and I definitely took notice.
    1 person found this review helpful 👍

  • 5/5 Richmond M. 1 year ago on Google
    This was our first time using this shop. Our car started overheating and needed the thermostat replaced. They were able to work us in pretty quick. Not being familiar with our car they gave it thorough inspection, found a few small things that needed done and discovered the rear breaks were beginning scrape. They gave us a fair quote on making the extra repairs needed and had our car ready to go the following day. Several weeks later we couldn't be happier, our car has been running great. With their attention to detail the folks at Mint Hill Automotive saved us time and money by catching an issue with our brakes before it got bad and took care of us while the car was already in there shop.
    1 person found this review helpful 👍

  • 5/5 PouringWithGrace 1 year ago on Google
    I got my oil changed here on an earlier date. I thought I had two oil changes since then. The owner Max let me know that the same filter that he put in my car was still there from when he changed the oil. It's a shame that this world doesn't have many honest people.Max is honest with very good prices and does things right in a timely manner. That's so rare these days. I highly recommend this place.
    1 person found this review helpful 👍

  • 5/5 Jason R. 2 years ago on Google
    I’ve been taking my vehicles to Max for a few a few years now. I drive approximately 5,000 miles a month and that wear and tear begins to present in different areas. Max has always diagnosed and repaired the issue, whether minor or major. He’s a very good mechanic, he’s very affordable and best of all he’s trustworthy and honest.
    1 person found this review helpful 👍

  • 5/5 jsharley09 1 year ago on Google
    Max, Seth and Jose are wonderful and honest mechanics. Max has been taken care of both of my vehicles for several years now. I will not take my vehicles anywhere else I highly recommend mint Hill automotive. They also have a very nice waiting area with accommodations for young children.
    1 person found this review helpful 👍

  • 5/5 J G. 6 months ago on Google
    I couldn’t be more pleased with Mint Hill Automotive! Max was extremely knowledgeable and took the time to explain exactly what was needed. He is a very honest mechanic. He completed the work as discussed and went out of his way to make sure that I was happy. I will be bringing all of my cars to Mint Hill Automotive going forward. Thank you Max!

  • 5/5 Taylor B C. 6 months ago on Google
    These guys are simply the best in the Charlotte area. Probably even farther, but I do not go that far to get my car repaired. Now having said that, Max and the gang are as honest as it is going to get. Sometimes a little too honest. But at least you know the truth. I have brought in three different vehicles to Max in the last 18 months. In all 3 cases, he fixed the cars as quick as possible, and was highly fair in cost. Interestingly, the first one, a Ford Explorer, was deemed unrepairable by both the Ford dealer mechanic and another repair shop. That, and the fact we passed it everyday on the way home. You know what they say- Location, Location, Location! Well, we brought it into Max, and after a very long conversation about life, love, and the pursuit of happiness, Max got his guys to work and they pinpointed the problem and fixed it in one day's time. It was seriously impressive, and surprisingly cheap (Max- if you read this do not raise prices). Best of all, it was fixed. Well then there was the Chevy Cruze. That was a nightmare scenario that Max and his guys were able to fix up for us and get it back on the road again. Word to the wise- avoid at all costs any Chevy dealers located in Matthews. Whatever you do, no matter if your name is Bill, or your name is Jacob, avoid it. Well we just got to visit Mint Hill Automotive for a third time with the Escape. Problem diagnosed, repaired, and returned in less than 1 day. He always makes time, not only for us, but for every customer. I cannot figure out how they do it, but I do see the garage opened after 5PM on the way home from baseball practice with my son a lot. So maybe they throw time at it. Whatever it is, they do a fantastic job at fixing problems and getting customers moving again. Thanks Max and team for all that you have done, and all that you have yet to do for our family's cars.

  • 5/5 Steven C. 6 months ago on Google
    Max and his crew were outstanding, Max resurfaced my wife’s rotors and performed a service. Her vehicle is back to running better than before. Max also noticed her tires were worn and unsafe. He quickly was able to find the best price on tires and was able to replace them ensuring her vehicle was safe again for my kids. Highly recommend for any of your automotive needs! Thanks Max and Mint Hill Automotive.

  • 5/5 JoAnn L. 6 months ago on Google
    These guys have been taking care of me for years. They provide excellent customer service and their mechanics know what they're doing!! Honest, reliable shop. Goes the extra mile to make sure I'm happy!! I will always take my car here!!👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻

  • 5/5 D S. 6 months ago on Google
    Come see Max and the team, great people and fair pricing for work on your vehicle. I've had them do everything from oil changes, inspections, and brakes all the way to a rebuild on my Honda Element for Pistons, Rings, and a new head. And a transmission for my Tacoma! Good group of people, clean shop and nice waiting area

  • 5/5 Connected A. 6 months ago on Google
    Always had good experiences here! I like to spend my money with small local business instead of car dealerships that try to sell me stuff I don't need on my older vehicles. The people here are great and communication for repairs is solid. I leave here with a realistic idea of what my car may need in the future without all the sales pressure. Been bringing my cars here for years. Happy customer

  • 5/5 Ashley C. 4 months ago on Google
    Convenient, friendly, knowledgeable and fast service describes this shop. I popped in for transmission and coolant system fluid replacement and got excellent service for an affordable price. They’re also approachable for general auto advice. Would definitely recommend these mechanics for anyone in the Mint Hill, NC area. A++

  • 1/5 Karina J. 6 months ago on Google
    I would strongly suggest against doing business with this company. It appears the owner values his emotions more than his loyal customers, who have supported him for years and referred many others to him. The problem began with the SIXTH family vehicle we brought to him in late 2021, which my husband asked the owner to lower to remove a gap in the wheel well, but specifically requested that it not be lowered too much so that it could be driven daily. Unfortunately, the owner lowered it to his liking, and when my husband picked it up and asked why the car was so low, the shop owner expressed that he thought it looked way better this low. This resulted in every bump, parking lot, and speed bump scraping the living life out the bottom of the car daily. Starting in 2020 - 2022, my husband faced serious health problems, several hospital stays, major surgery while operating his busy business. He contacted Max, the owner of this shop, regarding issues with the car being too low. Max promised to fix it but only within a specific timeframe, even though he did the opposite of what was asked and was still paid for it. Due to my husband operating a very busy business himself, his health issues constantly put operations behind, so now he had to find the time to take the vehicle back within a certain timeframe because the mechanic did the opposite of what a paying customer asked. As a business owner, Max should definetly have honored a bit of leniency, considering the time my husband did not have, the inconvenience of even having to go back again since this mechanic did what he thought "looked good" versus what the paying customer asked and still paid him for. Due to health issues, plus my terminally ill mother living with us, and a busy business, we let this incident slide. In September 2023, my husband gave Max another chance, sending a list of repairs needed. The car stayed at the shop for 20 days. When it was finally picked up, it was parked in a mud puddle in the grass under a tree like a junk car, both the interior and exterior trashed, including extensive damage on the custom wheels. Overall we paid $ 155 to tow the car to this shop. My husband paid another $529.23 to Mint Hill Automotive at pick up; again none of the repairs needed were done. The car broke down minutes later, incurring another $155 tow fee to another mechanic and another $233.22 battery replacement cost. We then paid the other mechanic who fixed everything for $210.15 Overall the entire ordeal cost us $ 1,282.90 Please allow me to mention that for the entire 20 days, we were dealing with HOA complaints and fine threats due to having a commercial vehicle (husband's work vehicle) parked in our driveway, and we are still waiting to hear back if we were fined for this. Despite this ordeal and all the damage to the vehicle, Max refused a refund, citing my husband's upset tone. As small business owners ourselves, we jump hoops for our customers, and take many unpleasant calls, emails and tones 99.99% of the time due to customers not reading our agreements. We never ever get defensive, nor do as we please and expect them to pay for something they never even asked for nor would we ever charge them for a service we never even attempted to complete. This shop owners negligence and unprofessionalism are very evident in the attached pictures.

  • 5/5 Allen R. 10 months ago on Google
    Great shop! Needed a tire plugged and they had me in and out in minutes. Will definitely return.

  • 5/5 Jeremy N. 11 months ago on Google
    A great place to get all your mechanic needs meet. Great customer service Prompt call backs And excellent workmanship on my vehicle And best of all fairly priced Thank you all For fixing my brakes and servicing my Truck Great experience I will be using yall again

  • 5/5 Jeremy B. 11 months ago on Google
    The Mint Hill Automotive team were great. They were honest and fairly priced. I highly recommend them. Their office assistant is the best also!

  • 5/5 Franica A. 11 months ago on Google
    Called up Mint Hill Automotive twice for estimates on routine maintenance, both calls were pleasant experiences, the 2nd time Seth was thorough,kind,and patient with his questions and offered me a reasonable quote for the service I needed. I made an appt for the next day at 8am. I arrived a few minutes early and Seth didn't make me wait until 8 to take my information and keys. Work was finished before 12noon. I arrived and waited for the receptionist to compete her call. She finished and immediately greeted me and asked me how my day was. All the work I requested was completed and the customer service left me with a smile. The work was just completed but so far so good. Car is driving smooth. I look forward to returning to Mint Hill Automotive for car service in the future.

  • 5/5 Diane Z. 11 months ago on Google
    I really like that they are a family business. This was my second time having service on my vehicle and they do a fabulous job. I will be taking my car to them for all my car needs. Angela is great she and the other staff are super friendly and helpful.

  • 5/5 Chelsea M. 11 months ago on Google
    This is the best auto shop I have been to. The prior owner unfortunately passed away a year or two back and I was worried when the new owner took over, you know how most mechanic shops are. But he is a great owner and has taken care of us. I am so thankful to this shop for keeping us on the road and performing fair priced repairs. I never have to double check to see if they actually changed the oil and they always take a good look at the problem i bring them. They are trustworthy and honorable and kind and I will sing their praises to anyone looking for a good mechanic. Please bring them your business :)

  • 5/5 Abigail E. 11 months ago on Google
    Blown away by the customer service. Quoted me at no cost and were willing to work with me financially. Best auto shop experience I’ve had. Update 5/8/23: If I could give a billion stars, I would. They truly put customers first with very fair prices and stand behind their work. I had my brakes replaced and started experiencing some squealing not long after, so I gave them a call and they resolved the issue promptly, compassionately, and free of charge. HIGHLY recommend.

  • 5/5 Kathy A. 1 year ago on Google
    Max and his team are amazing. They do everything from an oil change to a major repair. Pricing is more than reasonable and the work is excellent, never had an issue after a repair, unlike the dealerships. He also has very accommodating scheduling. He is the best in the area!!!

  • 1/5 Don E. 1 year ago on Google
    I took my 2007 mitsubishi eclipse spyder into the shop because it was intermittently starting. I told them I thought that the problem could be the ignition switch. They came back and said it was the starter and the cost would be $472. I said I did not think the starter was the problem, but go ahead, since I needed my car back. I called back a little later, but it was after hours so I left a message that I did not think the problem was the starter because it acted like an electric problem; maybe the ignition switch. The next morning I called again and said I did not think it was the starter but I was told that they were 100% sure the problem was the starter. I told them to proceed as I was in a hurry to get my car back. That evening they called me and said it was ready to pick up. I went in and paid the bill, picked up my key and when I got to my car and tried to start it, it was the same as when I brought it in. It would not start. The servicemen came out and took a look at the car and determined the problem was the connector on the negative post of the battery. They replaced that within 10 minutes and the car started fine. I asked for a partial refund which they declined saying the original starter sounded kind of funny anyway so they would not refund any of my money.

  • 5/5 Michael M. 1 year ago on Google
    Great shop, friendly and knowledgeable. Had a coolant leak after dealer service - they got me in right away, found the problem (a damaged o-ring on a drain plug) and fixed it for a very fair price. Thank you!

  • 5/5 Jordan N. 1 year ago on Google
    I highly recommend Minthill Automotive! Not only are the employees extremely knowledgeable about any of your vehicles needs they are very respectful and professional. Max, the owner has always been helpful with any of my vehicles. I never feel misleaded about anything and know that everything will be taken care of.

  • 5/5 Diane 1 year ago on Google
    Great place. The owner fixed my headlight very effectively and efficiently. The manager Angela was very nice and helpful Really appreciate the help. Will definitely be back and recommend going here if you need your vehicle fixed. Awesome!!

  • 5/5 Billi T. 1 year ago on Google
    Best place for car repairs. Front office is A+. Max is very honest and takes the time to explain issues. Unbelievably fair pricing. This is the place for all of your car repairs. 5 stars all around.

  • 5/5 Josh H. 1 year ago on Google
    I had a leaky gasket spilling engine coolant like Niagara Falls half a mile from Mint Hill Automotive and limped myself over there after seeing their reviews - they are 100% deserved. Within an hour they had diagnosed the issue and ordered the parts to repair it, shortly thereafter I was back on the road. They're fair with pricing, they'll tell you what's wrong, how they're fixing it, and not upsell you anything unneeded. A good choice if you need repairs or a new mechanic.

  • 5/5 Willow B. 1 year ago on Google
    This is the only place I will take my car when I need anything done. Reliable, honest and do great work. Max has been helping me for years and I highly recommend him to anyone!

  • 5/5 Stephen M. 1 year ago on Google
    They took care of the radiator leak on my Jeep Wrangler. They were super friendly and very helpful! They replaced the parts super fast. I had my jeep back within hours. Would highly recommend.

  • 5/5 Valerie P. 2 years ago on Google
    Mechanics you can trust. Max and Seth provide high quality service and parts at a reasonable price. I’ve been a loyal customer service to these two for at least 5 years now. They are my go-to for any diagnostic and repair.


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