National Pawn and Jewelry image

National Pawn and Jewelry

Jewelry store Electronics store Jewelry buyer Gold dealer Diamond dealer Jewelry appraiser Pawn shop Diamond buyer Used computer store

One of the Top rateds in Durham


Address

3165 Hillsborough Rd, Durham, NC 27705

Website

www.nationalpawnshops.com

Contact

(919) 383-3333

Rating on Google Maps

5.00 (3.1K reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 9:30 AM to 6 PM
  • Tuesday: 9:30 AM to 6 PM
  • Wednesday: 9:30 AM to 6 PM
  • Thursday: 9:30 AM to 6 PM
  • Friday: 9:30 AM to 6 PM
  • Saturday: 9:30 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: Lincoln (11) service (11) store (10) great (9) pawn (7) Rhonda (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jesse E. 2 years ago on Google
    This is such a fun and positive store to be in! From the minute I walked in, it was all laughs and it felt like I'd been coming to this store for years! Lincoln was awesome - he's very knowledgeable of different products and is willing to talk to you about them if you want to learn. Thanks for making me feel right at home guys!!
    1 person found this review helpful 👍

  • 5/5 Zack L. 2 years ago on Google
    Kerrie and Lincoln definitely know there stuff and hooked me up with this awesome watch. Thanks for everything I'll keep coming by
    1 person found this review helpful 👍

  • 5/5 DELICIA D. 2 years ago on Google
    I LOVE popping into this pawn shop!! I started stopping by because my daught has gymnastics in that area. I usually find deep discounts on a variety of things. I get used DVDs for only 65 cents. These are great for road trips with the kiddos. I've also eyed good prices on everything from electronics to lawn equipment. I've never had any problems with quality either. The store is keep clean and clutter free. And all the staff members are knowledgeable, friendly and helpful. Be sure to get Lincoln involved if you wanna get the best quality and price. He is super approachable and ready to make deals. I planning to upgrade a diamond soon... and I will DEFINITELY go to Lincoln when I'm ready!! - Delicia "Discovering Durham"
    1 person found this review helpful 👍

  • 5/5 John P. 1 year ago on Google
    Been a great fan of National Pawn for their service and great deals on watches, but lately it's been a miss in personal connection and services. HOWEVER, today was not the case! Came to this location and found a watch I was interested in. Betti Garcia helped me look at it and after driving around to think about it, I came back and she was very helpful in checking me out! She held onto the watch while seeing another customer, and when she came to me, the check out was very quick and smooth! Definitely reccomend this location. Ask for Betti! You won't be disappointed.
    1 person found this review helpful 👍

  • 5/5 Stanley S. 1 year ago on Google
    Carlos an Thomas are awesome the service they gave me was great they made my day Big ups!!!

  • 1/5 J F. 7 months ago on Google
    Don't bring your jewelry here! They will destroy it by rubbing it on stone then tell you they can't buy it. Worst pawn shop I've ever been to

  • 5/5 Sayanna B. 9 months ago on Google
    Great service nd the best prices ever!! They give you top dollar on your pawn...

  • 3/5 Gauge S. 7 months ago on Google
    They are ok Abu and Thomas make the store but Rhonda needs to watch how she talks to people . She’s too old to be speaking to people the way she does. And if I want to bring something back because I’m in my time period and u want to flag my account that’s ok too. That’s why this store has not got another dollar from me and it never will. Idc take you how you want it .

  • 5/5 Jackie S. 1 year ago on Google
    I always, always, get good service by the staff, whenever I go inside the store, but I can't say enough about Lincoln. I have spoken with him a few times, when I called to service my account by phone. He is consistently professional, courteous, and genuinely customer-focused! Thank You !

  • 5/5 Liz K. 1 year ago on Google
    Rhonda and Bricia were very outgoing and friendly. Very pleasant, helpful, and provided quick service. Thank you for your help!

  • 5/5 Gabrielle S. 1 year ago on Google
    everybody was really amazing and sweet. Ms.Rhonda and Lincoln were my favorites of all time!!!

  • 5/5 Jessica V. 1 year ago on Google
    The service at this store was one of the best in Durham! The environment is pleasant and you can always be sure to walk out with something for a good price, really great pawn shop. Carlos and Lincoln especially were amazing they both definitely gave me an amazing deal on some earrings!

  • 5/5 Allen T. 1 year ago on Google
    Came here to look at some switch games and the Store manager and sales associate Rhonda were absolutely great. Good to transact with and great customer service.

  • 5/5 kcf U. 1 year ago on Google
    I had the please of working with Lincoln Rhonda and Bricia on 3 different occasions. This store has the best associates and they are always helping and will with a pawn or a purchase. They also keep you up to date and informed on any layaways and pawns you have in store. Thank you guys for everything!

  • 5/5 Kourtney L. 1 year ago on Google
    Very friendly environment and they helped me with everything I need. Lincoln and Abu were the life of the workplace. Most definitely recommend coming to this store. You’ll enjoy yourself and every second.

  • 5/5 SmashTripp D. 2 years ago on Google
    I always go to this shop when I need to sell anything. Lincoln was awesome today and spent lots of time assessing my Mom's old jewelry. You can't beat this place for atmosphere and fun!! Highly recommend!

  • 5/5 Jessica S. 1 year ago on Google
    I called and spoke to Rhonda on the phone I went in I got great customer service everyone was very helpful and I walked out with a great deal I was extremely happy!!!

  • 1/5 Google U. 1 year ago on Google
    Horrible service from bricia, I haven’t pawned anything for years but I guess my ratio is low with national pawn from when I was younger and bricia made sure to bring that to my attention instead of just advising an amount she is able to do she made sure to tell me my ratio was low and she would rather not buy my item. I just feel like the service could’ve been better then what I got. I understand you guys have to deal with mean people and aggressive people but that shouldn’t make it okay to treat your customers like that.

  • 5/5 Susie N. 1 year ago on Google
    I had so much fun working with Remington! Not only was he professional and knowledgeable, he was like shopping with an old friend! I loved working with him and will be back to buy from him again!

  • 5/5 Joe W. 1 year ago on Google
    My first experience selling to a pawn shop and was really pleasantly surprised with the whole process. Lincoln helped me out and was super real with everything. Definitely got more than I was expecting, and would definitely come back to sell in the future!


Call (919) 383-3333 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Buys used goods
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
    • ✓️ Language assistance

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