Great experience! Professional staff. Physician on site. I had gone in to get covid tested + blood samples taken. I waited about 15 minutes before being seen (no appointment, just walk in). Nurse was very talented with swabbing my nose. Highly recommend this place!

Absolutely horrible- I went to see this provider in a Saturday to refill medication I have been taking for years to function after an assault. I was the last appointment of the day and the provider and receptionist at the day of the appointment were amazing. They confirmed which pharmacy I needed the 3 prescriptions sent to and when I went to go to the pharmacy they sent only 2 prescriptions to a pharmacy that does NOT take my insurance. I tried calling to get the provider to resend the prescriptions and had no answer. On my next day available I went back and the treatment I received from the receptionist made me cry-she was so rude and cold and I tried to explain that I needed this medication to function. She was so cold and told me I was out of luck and to go to cityMD and try them unless I can wait until the doctor calls me the next day. This has been so upsetting I'm seeking legal council to discuss what happened at this location and have the medical staff understand what happened which lead to me needing treatment from an emergency room. Absolutely appealing treatment from a medical care facility please do not go here I beg you.

We went there on June 24th with our baby daughter of 8 months and we had a terrible experience. In this center they don't know how to treat babies. The person who look at her didn't know how to do a proper physical diagnose and they told us that her vital signs were critical and that we needed to go to an ER. This information was absolutely wrong. 30 minutes later when we arrive to a pediatric center we were told that the information we received was completely inaccurate for a baby like us. Please don't take your babies to this Urgent Care, it's terrible and you will waste your time and money.

Way cleaner, less busy, and better in every way than city MD. Nurse/ PA was kind and great. However the front desk staff was pretty incompetent I waited for 20 minutes despite making an appointment and the office being completely empty besides me

Was asked if I had appointment got there at 6pm. Was advise by receptionist they are not taking walkins at this time. I can be set up with appt for tomorrow. Didn't know you need appointment for urgent care visit. i have been using this facility for urgent care matters instead of going to ER or when my pcp is not available for several years. I guess I'll go to city MD they are diagonally across the street.

Avoid this place. They cut all sorts of corners. Staff needs to be "RETRAINED" they Don't know how to properly triage. Don't know how to properly place electrodes nor how to properly conduct a ECG. failed to properly do standard blood pressure test. This isn't the same place it was before. This isn't cure urgent care. It's northwell go health. The front desk is a joke as well. Don't waste your time getting misdiagnosed. Go elsewhere and get proper treatment by experienced professionals. Furthermore, Making complaints about this place is also a waste of time. They portray like they're concerned but there's no concern at all. Again, don't waste your time. Find a better place to get care for you or your family members

Came to get a Covid-19 test. 9 months later received a bill for 550$ dollars for a urgent care visit I did not consent to or had agreed upon. The entire time I only was told I was getting a Covid test. Do not trust this location or the Company they are exactly what is wrong with this USA healthcare.

The GO Health Urgent Care on 103/Broadway was a quiet oasis of healthcare efficiency. We are from Cincinnati, in town for a family event, and needed their services. They were great. Benjamin was so kind and helpful Thank you. Highly recommend them.

We have used this urgent care location a few times over the years. The doctors are consistently good. The staff and nurses are very professional and helpful. I feel lucky to have such a convenient location near home.

Great place! All the staff were incredibly kind on my visit, the rates are good and reasonable as someone who’s lived overseas it’s a completely reasonable care center as far as prices go. Testing was quick. Went here for a cold since i recently moved here to NYC, permanent relocation staying here long term but i was previously living in a hot, tropical climate and now in a colder climate and I’m pretty sensitive to weather changes. Cannot recommend this place more than enough. Very clean place too.

Nothing worse than being treated rudely and dismissively when you are feeling genuinely very ill and need care. Facilities and front desk were very nice! Nurse was unbelievably rude - tried to argue that I didn’t have a fever when I have been 2-3 degrees above my personal normal temp for days and yelled at me for “coughing on her” when she shoved a swab down my throat making me gag. Doctor spent under 1 min with me and basically told me I just need to wait it out - didn’t even finish hearing my symptoms. I would have been better off staying home.

Clean location. Timely. Very pleasant staff.

Dr. Sal, Connie and Maria are great and efficient. They're patient and have compassion and care for their patients. They made the entire experience very pleasant, I didn't experience any anxiety and felt safe. Thank you for the team at 103rd.

Everyone was friendly and efficient.

The facility is very clean, and appears to be well organized. The sign- in is simple and not overwhelming with questions. The payment was simple, wait time was reasonable. The receptionist was very attentive and not like other places were there is a tendency to be dismissive with sole focus to move to next patient. Once you are in the treatment room, the nurse was very efficient and focused on the pre- treatment work. The attending doctor reviewed the diagnosis and asked relevant questions. He clearly explained the medication prescribed and the next steps. Overall, very happy with this facility.

I was impressed with the warm reception from the receptionist as well as the Doctor!

Northwell Go Health at 102 & Bwdy, provided me with great assistance from the medical clerk whom I found to be very efficient. The physician was very articulate and provided an abundance of information.

Welcoming and friendly staff. Made me feel very comfortable. Super easy to contact and talk with.

Logged on and used their “hold a spot” feature via the website. Got there 10 minutes prior to my hold a spot time and wasn’t fully checked in until 10 minutes after my hold a spot time due to receptionist taking care of other patients. All my info was entered online along with payment already in the system. Patients without appointments/hold a spot times, who needed all their info inputted, & checked in literally right before me were taken in to be seen first. When I inquired with the receptionist checking ppl in, I received an attitude. Receptionist acted insulted that I even questioned how many ppl were ahead of me & what the point was of holding a spot. I waited at least 30 minutes past my time and still was not taken. As a healthcare provider myself I was surprised at the lack of professionalism shown.

This evening 7/16/23 I have paid a visit to the urgent care on 103th st and Broadway since the other urgent care on 100st Has been closed down. Once I get in the urgent care, { quickly I hear smart remarks they always wait to the last minute when we about to close To come in right mind you there were about 5 staff members there Wow} mind you there was another lady that walked in just behind me she was there for a UTI the doctor or Nurse tell her that we are currently closed and we’re not accepting any more customers she said the lady side it not even 5pm yet Can any please see me After 30 seconds of thinking it over she told her to register, a few minutes later she told her if it’s possible if you can come back tomorrow at 8 o’clock in the morning for a visit the lady said no I cannot why cause we are closing the lady side I guess I have to go across the street to city MD then. The reason for my visit I was having shortness of breath I’m asthmatic I’ve been taking my treatments at home and took my medication but I thought that it wasn’t working so I sent my self to go to urgent care this was my first time at this location going and the truth it might be my last time, one thing this place not welcome at all. And I understand that people have to go home after work when you guys are there for a job to take care of sick people and when someone comes in not feeling well and yes 30 minutes before you are about to close you still try to make the person feel comfortable and see them and I rush them off to another urgent care or tell me to come back the next day Or you seem OK just go home or the ER. It’s a shame know a days you would think doctors nurses would care more for patience but nowadays everything just the money they don’t care about the patient that they Care for only the paycheck they receive. You guys don’t realize the patients going to your place for Medical service and help you us if it’s wasn’t for us going there you wouldn’t a have a Job or a paycheck at all. You guys lost your compassion Tours your patient. The doctor that I was being seen just rushed I didn’t even check really anything she just told me that I’m not wheezing and so on. You guys need to re-coach your staff and there humanity and show them not to be selfish and careless. I guess you guys didn’t learn anything from Covid.

I was terribly grateful for the treatment I received from the receptionist, Dr. Belitsky and Dr. Raj (sp?) assisting. It was a nasty tick still attached, head burrowed into my chest. Out it came and I was able to continue leaving town on time. I have received superb service at the Broadway /103 branch as well. Great welcome from the receptionist. Excellent screening by asst. Sensitive and expert treatment by Dr. Sal. Very grateful. Dan

Thank you for the quick attention and helping me. The front desk clerk (nurse) was so nice and welcoming and the Doctor understood my issue and addressed it immediately and efficiently. I'm grateful…. TRULY!! The first thing I noticed was the cleanliness of the facilities and how everyone was wearing a mask. The doctor washed her hands as soon as entering the room and then applied gloves( YES I PAY ATTENTION TO DETAILS) they were very caring and made me feel comfortable even in the midst of pain. I was addressed by my name after being asked what my preference was to being called. I think the staff there is wonderful and I will be referring them to others.

Walked in at 4 to get a covid and strep test done. Office was completely empty and no one at front desk. They refused any test and a nurse told me “they were done for the day” even though they close at 5. Should change your hours before you refuse anyone.

The people were all friendly, respectful and courteous. The facility was modern and clean. The doctor was lovely.

Made an appointment online, showed up at that time, was seen fairly quickly. The doctor ran some tests, diagnosed my condition and I was out the door in 30 minutes. Great experience.

Incredibly competent and humane staff and wonderful follow-up. I felt completely safe and the nurses and technicians who came to my hone were warm, reassuring and knowledgeable people. Even the online physicians’ visits” were excellent ans they knew my history annd were up to date with anll the other specialists who were treating me. All the equipment — air, monitors etc. were expertly installed. Lovely all around! It is a great advance in care and I highly recommend this service!

I never thought I’d say I had a great experience at an urgent care, but here we are. The clinic was clean and peaceful and the staff was warm, helpful and kind!!!

I was very disappointed by my experience yesterday January 2nd at the Broadway Northwell Urgent Care. I walked in at about 2pm and asked for a Covid rapid test. I was told there were four persons ahead of me. The receptionist suggested an appointment at 3.30 so I wouldn't have to wait. I arrived at 3.25 and there was no one at the front desk. I saw my name as first on the electronic board. Eventually after about 10 minutes someone arrived to check me in. I asked when I could have the test and she said she had no idea since no room was available and they were short on staff. I asked what was the point of giving me an appointment and she said she was sorry but that was the reality. She was perfectly pleasant and apologized many times but there seemed to be no time frame for the test for me. I left quite upset at the inefficiency at the Northwell Urgent Care on Broadway between 102nd and 103rd streets.

Thank you very much for the attention and time you gave us. For our part, we will try to do everything possible to achieve a good result for my daughter Sabrina.

Modern and clean facility. Staff and Dr. were attentive and professional.

Very good attention and kindness