4/5 Casey C. 1 year ago on Google
Quick
side
note,
I've
been
coming
to
Royal
Moore
for
years
for
my
Camry
Hybrid
tune
up
and
oil
changes,
that
side
of
the
business
have
always
been
friendly
and
quick.
Off
the
bat,
this
was
my
first
time
buying
a
car
from
a
dealership,
especially
a
brand
new
car
being
delivered.
I
had
started
the
process
in
June
with
another
salesperson
then
began
working
with
Issac,
put
down
a
$500
refundable
down
payment
in
July/August
for
a
brand
new
2022
Rav4
Hybrid
XLE
Premium,
and
waited
until
the
first
week
of
October
to
get
the
car.
This
is
nothing
that
could
be
done
from
Royal
Moore
as
I
know
it's
a
factory,
supply
chain,
and
shipment
issue.
The
whole
time,
Issac
was
very
communicative
and
helpful
in
reassuring
me
where
the
car
was
and
gave
no
pressure
for
any
particular
warranty
package
or
to
even
keep
the
car
after
I
test
drove
it.
He
made
my
first
time
working
with
a
dealership
very
easy
and
I
didn't
feel
pressured
at
all
from
what
I've
heard
of
car
salesman
stigmas.
Once
the
car
landed,
it
took
a
day
or
two
for
Royal
Moore
to
do
a
safety
check
to
make
sure
it
was
approved
to
sell,
once
approved,
Issac
gave
me
a
call
that
I
could
come
in.
I
got
in
there
and
had
to
go
through
the
typical
paperwork:
securing
insurance
and
finances.
They
even
offered
a
great
price
to
trade-in
for
my
Camry,
but
I
found
that
CarMax
offered
$1000
more
so
I
went
with
them.
For
the
insurance,
the
ones
they
offered
was
a
bit
higher
than
the
ones
I
found.
For
finances
it
was
fairly
straight
forward,
I
recommended
people
to
bring
a
checkbook
in
case
the
card
doesn't
work.
I
had
to
go
to
the
bank
for
a
cashier's
check.
After
all
the
paperwork
was
done,
Issac
helped
me
set-up
my
phone
with
the
car
and
walked
me
through
the
process
and
different
buttons
and
features.
Royal
Moore
also
offers
lifetime
powertrain
warranty,
and
had
some
fees
built
in
for
smartglass
protection
for
5
years
and
paint,
these
were
built
in
and
non
negotiable,
but
overall
the
price
was
still
a
few
thousand
dollars
cheaper
than
used
Rav4s
with
thousands
of
miles
and
less
features.
I
was
fortunate
to
be
able
to
be
on
the
list
tp
get
a
new
RAV4
for
MSRP
and
the
help
from
Issac.
Would
highly
consider
shopping
at
Royal
Moore
again
in
the
future.
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