LevelUp Seed & Garden Supply image

LevelUp Seed & Garden Supply

Garden center Garden building retail Hydroponics equipment supplier

😠 I went to level up to buy a complete grow system .. The employee working never once looked up or greeted me as a customer. I felt like my money didn't matter at all. I stood there looking at my list on my phone 22 mins. The lady blew me off and kept laughing and talking. When I was leaving the store... People often mention staff, grow, helpful, knowledgeable, questions, shop, plants,


Address

408 Riverside Dr Unit #408, East Peoria, IL 61611

Website

levelupgardensupply.com

Contact

(309) 217-0163

Rating on Google Maps

4.60 (53 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 AM to 6 PM
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM
  • Friday: 10 AM to 6 PM
  • Saturday: 10 AM to 6 PM
  • Sunday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: staff (11) grow (11) helpful (11) knowledgeable (10) questions (7) shop (7) plants (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Chris T. 2 years ago on Google
    Awesome place! Super knowledgeable staff that can help get the most out of your indoor plants. They have everything you need to grow from seed to harvest. Prices seemed to be lower than other local stores which was a plus too! PS The light display was really cool!
    3 people found this review helpful 👍

  • 1/5 Bryant H. 1 year ago on Google
    I went to level up to buy a complete grow system .. The employee working never once looked up or greeted me as a customer. I felt like my money didn't matter at all. I stood there looking at my list on my phone 22 mins. The lady blew me off and kept laughing and talking. When I was leaving the store she decided to say "have a nice day". Well I drove to growup in Pekin and bought my complete setup $2,422.77 thank you growup. I'm a small business owner in Peoria and hire within the community. If this had been my employee you already know.
    3 people found this review helpful 👍

  • 5/5 Dave V. 1 year ago on Google
    I decided to stop in before work. I just had some questions and didn't really plan on purchasing anything today. Nicole was the employee that helped me. She was AMAZING. So knowledgeable and answered all my questions I had. I'm sure some were very noob-ish questions, but she did not mind at all. She had great advice, tips, and recommendations for me. She answered all of my questions so well I felt confident enough purchasing a couple of things that day. You have earned a lifelong customer.
    2 people found this review helpful 👍

  • 5/5 Payton C. 1 year ago on Google
    Very knowledgeable staff and always looking to help out with your growing needs. Friendly and relaxed environment and nice community.
    1 person found this review helpful 👍

  • 5/5 Adele W. 9 months ago on Google
    I had "succulent soil" on my shopping list and was planning to go to Lowe's when I noticed LevelUp across the way. I went in and the lady working was quickly able to get me a bag of soil specifically for succulents. She was friendly and polite. Made me happy. Can't wait to get my succulents repotted. 🌵
    1 person found this review helpful 👍

  • 5/5 RICHARD F. 1 year ago on Google
    Knowledgeable staff, very professional. Best prices around!!
    1 person found this review helpful 👍

  • 5/5 Denise A. 1 year ago on Google
    Just left Level Up. Nichole was so very helpful with my germination problems and spindly lettle plants. We talked she gave me great tips. Bought some rooting powder to increase better root growth also my grow lights needed to be closer to my seedlings. Excellent advice!! She will be my go to gal from now on!!!
    1 person found this review helpful 👍

  • 5/5 Race V. 1 year ago on Google
    I started my first grow with little to no knowledge. The staff there was very helpful in educating me in what I needed to have a successful yield. Nicole's expertise was invaluable. She was beyond helpful in answering any and all questions I had along the way (no matter how stupid I thought they were). The prices were good, and now after a VERY successful grow, I'm extremely happy with all of my purchases. They'll continue to have my business and I definitely recommend checking it out.
    1 person found this review helpful 👍

  • 5/5 mark d. 2 years ago on Google
    Much better than all the other grow shops in the area. Exceptionally clean, all prices are posted, and the staff are extremely knowledgeable friendly and helpful. One staff member had even helped me at another gro shop in the area when none of the other staff there could. Excellent shop!!
    1 person found this review helpful 👍

  • 5/5 Dale M. 1 year ago on Google
    Hands down the best gardening shop in the area. Steve & Ashley are wonderful people and extremely helpful and knowledgeable about cannabis and if they don't have the answer they will find someone who does. You definitely don't get service like that from gro up.....
    1 person found this review helpful 👍

  • 5/5 Joe C. 1 year ago on Google
    Great local shop with a large selection of products you need to grow your own. Friendly, knowledgeable staff that will answer any questions you have.
    1 person found this review helpful 👍

  • 5/5 Susan H. 1 year ago on Google
    I love this store !! The owner and staff are very knowledgeable and helpful with any questions you may have and if they don't know they will research it for you. As 1st time to grow and a medical marijuana card holder they have helped us to increase our grow and find helpful seeds for my needs. Highly recommend them to anyone who home grows.
    1 person found this review helpful 👍

  • 5/5 Cory W. 1 year ago on Google
    🙌 Excellent service! As a novice I went in looking for the traditional soil and was educated on other better alternatives! Very impressed I appreciate it! Great place!
    1 person found this review helpful 👍

  • 5/5 Austyn B. 6 months ago on Google
    10/10 highly recommend stopping in to this shop! Very knowledgeable staff on hand to help with all needs.

  • 5/5 K J. 6 months ago on Google
    Knowledgeable and helpful staff with a great selection of organic products. They will go the extra mile to help you find the products you need. I love that building and giving back to the community is one of their focal points, they have my business.

  • 5/5 Michael T. 6 months ago on Google
    Came in one day, told them I wanted to grow all natural plants. They knew exactly what I needed, in the end I bought 2 plants, soil, and fish bone meal. Needless to say my dogs got in to one of the plants, and after a month of trying I was unable to save it. However, the Plt.Kush I did manage to keep it doing fantastic. I planted it and have cared for exactly like they suggested, and this plant is turning out phenomenal, and the smell is great. I will for sure be back to keep buying supplies and plants, keep up the good work y'all

  • 1/5 Darby H. 1 year ago on Google
    Horrible customer service. The cashier was using profane language and made me feel very uncomfortable. I will not be returning.

  • 1/5 Whitney M. 2 years ago on Google
    Unprofessional. Every time we go in they have several of their buddies up front just hanging out. This last time we went in they had about 6 people eating off the counters and food covering the counter tops. The entire place smells like cannabis which isn’t that big of an issue but the cashier is always so stoned out of his mind he can barely even assist you. Their prices are also high. You can get soil cheaper for just a bit longer drive. I want to like this place but they are very unprofessional.

  • 5/5 Corey C. 1 year ago on Google
    Best place.... family experience. They treat you as if you was in. Very knowledgeable and helpful.. can't thank them enough for all the work that they put out.... I'll be back again soon......

  • 5/5 Don B. 1 year ago on Google
    Clean Showroom, helpful customer service with lots of knowledge and plenty of in stock goods.

  • 5/5 A D. 1 year ago on Google
    Love this place. They have the best selections around.

  • 3/5 Steve H. 1 year ago on Google
    Was told one thing over the phone,then when I came in was not what I was told. Friendly and helpful, none the less, and did have what I needed

  • 5/5 John B. 1 year ago on Google
    More knowledge learned in this shop than I learned at any other grow shop ever and I've been growing 6 years!!! Good Job Level Up

  • 5/5 Jason D. 1 year ago on Google
    Hands down the best place for people looking to get into growing. Very knowledgeable employees who provide great service, they really take the time to explain everything you need and why you would need. 10/10


Call (309) 217-0163 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cash-only
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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