NewMed Immediate Care image

NewMed Immediate Care

Bar Doctor Family practice physician Walk in clinic Urgent care center Public medical center Obstetrics gynecology clinic Blood testing service Std testing service Hiv testing center

One of the Most Revieweds in Rolling Meadows


Address

1669 W Algonquin Rd, Rolling Meadows, IL 60008, United States

Website

www.newmedimmediatecare.com

Contact

+1 847-258-4500

Rating on Google Maps

4.70 (1.2K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: care (19) staff (10) time (10) experience (10) doctor (8) room (7) recommend (7) NewMed (7) friendly (7) told (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Melanie P. 1 year ago on Google
    I was told to go to an urgent care by my 1 year old daughters physician since she has cold symptoms . I guess her doctor didn’t want her to go in because of exposure. So I went to this immediate care center and the staff was so rude. I didn’t tell them that she currently had a fever and one of said “so she doesn’t have a fever right now?”, I said no. She then looked up and around and said, “so why are you guys here then”.. I was shocked with her attitude. I explained that I was told to come here and that my daughter has been sick for over a week and doesn’t seem to be getting better and the doctor said she could get tested here. I was also concerned about my daughter rubbing her ears. Another one of the female physicians who has glasses and looks Hispanic checked her ears but explained how I can hold her for her to get a look at them. My daughter was screaming and crying. I am a first time mom so I didn’t want to keep holding her head down for so long because I felt so bad and am not used to her screaming like that. The physician then told me “hold her down mom, you’re not gonna break her” I thought her comment was very rude. Won’t be wanting to come here again.
    3 people found this review helpful 👍

  • 2/5 Emili L. 9 months ago on Google
    Nurses were nice and quick but the doctor took almost 40 minutes to come into my room after having my vitals taken by the nurse. Then the doctor examined me and ended up misdiagnosing me with something I felt did not match my symptoms. I ended up going to the ER and got a completely different diagnosis. I wouldn’t come here if you want a proper and correct examination.
    1 person found this review helpful 👍

  • 5/5 Adam R. 5 months ago on Google
    Had a great experience here at New med immediate care. Came in with a lot of unknowns and had such a great experience. Providers give you clear direction to move in with thoughtful and personalized care. Definitely recommend to those looking for quality and accurate medical attention.
    1 person found this review helpful 👍

  • 5/5 Julia S. 5 months ago on Google
    I wish everyone to stay healthy but if you have any health issues I absolutely recommend to get an amazing care at NewMed immediate care. All staff and doctors are super friendly and helpful. Everyone cares about you like you are their family. Thank you to all of the wonderful staff for a truly amazing job!
    1 person found this review helpful 👍

  • 5/5 Andrea R. 5 months ago on Google
    The best urgent care I have ever been too! The facility is always clean! The providers care and take the time to sit and talk with you. There is never a wait time! The staff is so friendly. The medical assistants are very fast and efficient! Overall 10/10! I take everyone in my family here !
    1 person found this review helpful 👍

  • 5/5 Kiernan D. 5 months ago on Google
    I had the best experience at NewMed Immediate Care. The receptionist, medical assistants and PA were all so friendly and attentive. They were quick and efficient and provide exceptional care. I would highly recommend.
    1 person found this review helpful 👍

  • 5/5 Eric D. 1 year ago on Google
    Highly recommend! Very friendly, helpful staff, efficient service. Takes most insurance. Entire family used them for a required pre-travel abroad COVID-19 test and they were terrific. Definitely would use them again for this and other services as well.
    1 person found this review helpful 👍

  • 5/5 Rosalie M. 1 year ago on Google
    I’ve been here a handful of times and have enjoyed every single visit. The staff here are patient, kind, and discreet so I never felt embarrassed for having to go get COVID tested or even doing STI panels. I’m sad I’m moving because this place is close to me. I will make the drive if I could because good urgent cares with personable AND professional staff are hard to come by.
    1 person found this review helpful 👍

  • 5/5 Patsy M. 1 year ago on Google
    Very quick and discreet office. They were extremely helpful, attentive, and careful. I would recommend them to anyone who needs services they provide— I really enjoyed my experience, which says something as I went in extremely anxious about my situation. 5/5 stars, would return 100%.
    1 person found this review helpful 👍

  • 5/5 Hailey W. 1 year ago on Google
    Arrived at 8 PM on a Saturday, they were the only place nearby open, and was a little worried based on Yelp reviews- but had no problems whatsoever! Was seen immediately, the practitioner was so sweet and was super helpful. While I hope I don’t have to go again - I definitely would go back to this location if necessary. Thank you NewMed.
    1 person found this review helpful 👍

  • 1/5 K H. 4 months ago on Google
    What a joke. My husband and I both made online appts and no one showed up after waiting for 20 minutes after our appt time. Add that to their "sign on 15 minutes ahead of time" and you have over half an hour wasted. We both cancelled our appts and went elsewhere. But thank you NewMed... for not taking our time seriously. Maybe take your own advice and YOU get there early or learn how to read the time.

  • 5/5 Michelle L. 5 months ago on Google
    NewMed is fantastic! At about 7pm my ear began pulsing with an intense, sharp pain. I could barely stand it. Felt like it was going to explode. Tylenol and ibuprofen were useless. The usual urgent care I go to was closed, but NewMed was open until 9pm. I was in and out literally in 15 minutes. To be fair, I was the only person in the waiting room. Ymmv. But I've rarely had an experience that efficient at any other office. The nurse and doctor were both wonderful. The doctor especially was super nice and friendly. I highly recommend NewMed for any of your immediate healthcare needs!

  • 1/5 Nicole B. 5 months ago on Google
    Unsafe healthcare. Rude providers. Dirty rooms. I would avoid this facility at all costs. The provider was incredibly rude and dismissive. She refused to evaluate my symptoms or investigate the cause of my symptoms. She walked out of the room without answering my questions or completing a full exam. Never even made eye contact. She clearly appeared bothered to have to care for patients. It is unacceptable as a provider to make people feel unimportant or not cared for when they are in pain and coming to you in a vulnerable state. Also ignored dangerous symptoms that I reported. Not to mention there were bodily fluids on the exam room floor and table. Horrible experience. Avoid at all costs.

  • 1/5 Armani H. 7 months ago on Google
    Took testing and was told 3-5 days it’s been a week and I still yet to have any results. I had to go back inside just to retake my test. Since the first one was “not enough pee” when really I knew it was plenty. I would not recommend this place to anyone, they are very unorganized and move way too fast. I also was told that they give results over the phone positive or negative…

  • 5/5 Paula R. 5 months ago on Google
    The clinic was very clean and inviting. All staff were friendly, caring and respectful. Very convenient location with prompt attention provided.

  • 5/5 Brett S. 5 months ago on Google
    The best experience I have ever had at an immediate care center. The staff was extremely professional and their time management was top notch. Andrea in particular was phenomenal. I’ll be referring all close friends and family to this location.

  • 1/5 Tarah S. 1 year ago on Google
    We have never had a worse healthcare experience. My son was brought there with an appointment and a 102 fever. They let our appointment time pass and when I expressed concern about my sons worsening condition and fear that we needed immediate care the front desk woman said “Well you have to wait. If you want to go to the emergency room feel free but you’ll just wait there.” She did not attempt to contact anyone else in the office, just went back to her phone. They prescribed medication that is on nationwide shortage and we couldn’t find. They then cancelled the prescription while we were looking for it because they told us that they would call us back with more information. Next prescription was unavailable too. Third one they said they’d call in and my husband had to call them twice to ask it be called as pharmacy wasn’t receiving.

  • 5/5 h w. 1 year ago on Google
    Excellent experience start to finish. An immaculate, well-equipped facility. Everyone was courteous, professional, and kind. Appointments are easily made online, minimal waiting time, and expert treatment. Highly recommended.

  • 5/5 Judy H. 1 year ago on Google
    Immediate, convenient appointment options were available to me to see a Physician's Assistant. Service was accurate and timely when I arrived. Vitals were taken by a nurse. Then I met the PA, discussed my condition, and mutually agreed on a course of action. I am totally satisfied 5 days later with the results of my prognosis. Thank you, Tia and staff for your quick and precise care!

  • 5/5 Erin U. 1 year ago on Google
    Waiting room was crowded when I arrived, but I was in and out in 40 minutes- asked for a strep test, tested positive, and had antibiotics called into pharmacy with no problems. Staff was great, nice facility. I would definitely return!

  • 5/5 Mina V. 1 year ago on Google
    I love how understanding the providers are when they are examining my child. Best of all, they can do multiple testing during the same office visit that other offices / urgent care don't offer. Various tests are excellent because they can rule out and diagnose immediately.

  • 5/5 Angelica B. 1 year ago on Google
    Made an appointment online via Solv. Saw me a few minutes late, but I’ve been before so didn’t need to complete paperwork. Got into a room rather quickly and only waited about 10-15m before the doctor came in for assessment. Listened to my symptoms and my care tactics and gave an honest opinion of case/next steps. Even sent prescription electronically to my desired pharmacy, so it was a very easy and smooth visit! They even said a nice goodbye on my way out the door, which I appreciated! Highly recommended.

  • 5/5 Rhy'anne R. 1 year ago on Google
    I came here after a bad experience w an immediate care that I had been using for years. They made me feel welcome and cared for. Confident that the care I was getting was correct. My son also went and he had an issue and the doctor came in so concerned and you can tell it was genuine. I believe that those who work in the medical field should CARE about their patients and I sure felt that here… I had no longer felt that about the place we used to go to. Thanks for being awesome, ladies!!!

  • 5/5 M S. 1 year ago on Google
    They are friendly and the wait was not long. Booking online is very easy. Best clinic I've been to so far. My wife also used them a few weeks before me and she really liked them.

  • 5/5 Rachel W. 1 year ago on Google
    Walked in yesterday without an appointment and the service I needed was quick and easy. Took about 30-45 minutes from start to finish. Everyone was so kind, especially the NP, Tia, who took care of me. She was incredibly personal and made me feel at ease about my medical needs. Thank you so much!


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