Phenix Serum & Western Store, INC image

Phenix Serum & Western Store, INC

Pet supply store Boutique Feed store Boot store Work clothes store Western apparel store Equestrian store

One of the Best Places To Visits in Russell County


Address

3768 Opelika Rd, Phenix City, AL 36870

Contact

(334) 297-6006

Rating on Google Maps

4.80 (262 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 AM to 3 PM
  • Sunday: Closed
  • Monday: 9 AM to 6 PM
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 9 AM to 6 PM
  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: boots (9) store (8) great (8) service (7) feed (6) western (6) wear (6) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 M R. 2 years ago on Google • 199 reviews
    Best way to vaccinate my dog. Drive through in back, in and out. Store has an eclectic mix of goods at some reasonable prices. Not all, but glad to support the small business owner. Gladly make a trip out here again. They know their customers by name and are incredibly helpful and polite.
    2 people found this review helpful 👍

  • 5/5 Casey P. 1 year ago on Google • 71 reviews
    My husband and I went shopping there last week for the first time and left forever customers. We purchased 8 2-week old chicks to start our first backyard flock and the chicken lady (I cannot remember her name for the life of me) was so knowledgeable and helpful, I was very impressed. She took excellent care of all her birds, you can tell she really cares and loves what she does. She was able to answer all our questions and calm my nerves regarding chicken care. She also made sure we had everything we needed to get started without over selling us. Will definitely be returning for all our chicken needs. If you'd like a more personal approach, skip tractor supply and go here instead.
    2 people found this review helpful 👍

  • 5/5 Denise R. 2 years ago on Google
    The staff at this store was absolutely amazing especially Theresa! First of all, we called because we were coming from Florida and they held an item for us. When we got there, that particular item did not work for my husband and Theresa went above and beyond to find a solution that would work. The customer service at this store was amazing. I highly recommend them and we will be back for sure. Theresa-you are on the "nice" list!
    2 people found this review helpful 👍

  • 5/5 cindi g. 3 months ago on Google • 338 reviews New
    Best feed and western wear shop around. I ❤️ this place. Family owned and operated. Clean friendly helpful. Has all your horse needs.

  • 3/5 Sharnamekia C. 2 years ago on Google
    Upon arrival (very excited to see what's in store to purchase a couple Wranglers/ Durango's and a pair of boots) I was greeted with warm assistance (friendly good customer service). I shared some Awesome information, as well as, highly recommendation at this location; with questions that were asked to me, made me feel as if I needed to guard myself "emotionally". As Cowgirls and Cowboys of all shape, sizes & backgrounds Everywhere, (like our hats) we're passionate about our animals and each other. See ya'll soon! 🦋🐎
    1 person found this review helpful 👍

  • 5/5 Michael N. 7 months ago on Google • 286 reviews
    Ran by great people. Great selection of boots, dig supplies, and all sorts of animal feed.

  • 5/5 Stephanie S. 8 months ago on Google • 187 reviews
    Super friendly staff love the family run atmosphere the saddle are also a reasonable price.

  • 5/5 gina j. 11 months ago on Google • 65 reviews
    Fantastic service, great place to purchase all your western wear needs , Phenix serum and western wear is the best place to go this was our VERY first time ever shopping here and will be returning again in the near future thank y'all Soo much for such great and amazing service and making us feel like we were part of y'all family 😊 Charles and Regina Jones

  • 5/5 Tabitha P. 9 months ago on Google • 35 reviews
    My sister drug us here lol. Staff was very friendly. Actually changed my sister's choice of jeans to something she liked better. Has some nice merchandise for sell.

  • 5/5 Katina F. 1 year ago on Google • 34 reviews
    I literally live within 10 miles of this store and haven't been in there in years. I have been looking for riding boots for a while and the young lady helping me was fantastic. I didn't find the boots I wanted but she went out of her way to help me try to find something. Thank you for the great customer service. Katina

  • 5/5 Todd S. 4 months ago on Google • 26 reviews
    Awesome store for those who appreciate western wear & gear. Cowboy/girl hats, shirts & boots… with the accessories. Belt buckles, unique gifts & stuff, including silver & turquoise. Supplies to keep your leather items looking new. Bought a bullwhip here. Love the place, so does my wife.

  • 4/5 600rr07 S. 10 months ago on Google
    Gonna be bothered like a car salesman but its nice and they r freindly but your gonna have a shadow like kims boots in columbus make you feel like if you dont buy something your stealing so i only go if its to buy something i need not to shop

  • 4/5 Kim D. 1 year ago on Google
    Good selection of items, a little steep on prices, but bales of hay are beautiful!

  • 5/5 Tara B. 11 months ago on Google
    I love my hates..great people very nicely kept and organized

  • 4/5 Tommy J. 1 year ago on Google
    The tutelage I received in how to care for my horse was sage. Excellent service and courthouse inter action.

  • 5/5 Tj O. 1 year ago on Google
    We get all our feed here. They always assist you in the store and take all the feed to your vehicle

  • 5/5 Tracey B. 1 year ago on Google
    Always very helpful when I go there. And, they have a great stock to choose from.

  • 2/5 espantaun 1 year ago on Google
    Knowledgeable staff. My baby chicks turned out great! --Editing this review because something has changed... Last few times I've been in, no friendly conversation or smiles. Not sure what's happened, but I only came here to support a local family and that doesn't feel appreciated anymore. Tractor Supply is only 5 mins down the road ...

  • 5/5 Cory L. 1 year ago on Google
    My wife and I love this store! They have the best customer service and go above and beyond to get your business!

  • 5/5 Marc “Gunzviewz” J. 2 years ago on Google
    After searching three days for a hat, I finally had to go to Phoenix City Alabama to find what I needed. This place is AMAZING! They were about to close, but still welcomed us in. Everything from clothing to apparel, work boots, some of the most gorgeous saddles, trinkets, and also feed and seed! Prices are great and offer military discount 👌 Had the pleasure of meeting the owners...two of the most enjoyable, down home people I've ever met! I think we could have talked to them all day! Check them out...you won't be disappointed!

  • 5/5 Prentiss G. 2 years ago on Google
    Always very friendly. Great selection of boots and western wear. This is where I buy my dogs food. Good feed selection for your animals. Highly recommend!

  • 5/5 Toni W. 2 years ago on Google
    They have the biggest selection of boots for all ages n genders I've ever seen. Merchandise for just about any animal you may have. Beautiful western wear. Just an all around awesome store!

  • 4/5 Melvin H. 2 months ago on Google • 1 review New
    Great place to shop for Western Attire and Assessorys. Friendly and helpful staff.


Call (334) 297-6006 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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