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J Brooks Jewelers

Jewelry store Watch store Jewelry repair service Jewelry buyer Diamond dealer Jewelry engraver Jewelry appraiser Diamond buyer Repair service

One of the Top rateds in Lehi


Address

1791 W Traverse Pkwy B, Lehi, UT 84043, United States

Website

jbrooksjewelers.com

Contact

+1 385-336-7400

Rating on Google Maps

5.00 (479 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 6 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: ring (41) Brooks (31) experience (16) jewelry (13) perfect (12) great (12) helped (11) time (11) helpful (11) recommend (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Aleca T. 1 year ago on Google
    I worked with Amy on a few projects. I picked out a left hand ring for my 23rd anniversary. She was so knowledgable and so attentive to my needs. She listened and helped me pick a ring that is so amazing. I have never seen a ring quite like this one and it is such a high quality piece that it sparkles in any light. I get so many compliments on it-- it's perfect. She also helped my daughter with her engagement ring. She took so much time making sure that she was satisfied and helped her think of things that hadn't occurred to my daughter to look for. We had the best time and Amy made us feel like part of the J Brooks family. If I EVER need to buy jewelry again, it will ONLY be from J Brooks. Their quality and service is truly unbeatable. Next time you need anything-- stop by and ask for Amy, she is magical!
    2 people found this review helpful 👍

  • 5/5 Samuel S. 3 months ago on Google • 17 reviews New
    J Brooks has/ was amazing and still is! Amy was so helpful from day one! They are super friendly and so easy to work with! I would definitely recommend J Brooks to anyone looking for any kind jewelry, plus their turn around time is amazing! Quality jewelry and even better people!
    1 person found this review helpful 👍

  • 5/5 Keira C. 3 months ago on Google • 15 reviews New
    Could not be happier with my engagement ring! I went to several ring stores before coming here and the customer service was so much better than anywhere else I had previously looked. They took the time to help me decide between several diamond shapes I was interested in— they were zero percent pushy and I felt relaxed and unrushed. The whole process was a breeze and almost a year later I still cannot get enough of my beautiful ring!
    1 person found this review helpful 👍

  • 5/5 Bryan D. 1 year ago on Google
    Well... I am lucky (I think) to say that I've only had to have the experience of shopping for an engagement ring once, but I can't imagine a better experience than I had with Amy at J Brooks. I walked into the store looking like a deer in the headlights and she greeted me with a big smile--happy to help. She took a consultative approach telling me about the C's of ring buying and didn't pressure me into getting the biggest, nicest thing in the store. We found an amazing diamond that fit my budget and my fiance couldn't be more thrilled. They even went above and beyond in rushing the final production of my custom ring to meet a pretty firm deadline I presented. If I could give them 6 stars, I would. Put J Brooks into your GPS and hit "go." You'll thank me later. ;)
    1 person found this review helpful 👍

  • 5/5 Heather G. 1 year ago on Google
    I love J Brooks! They have unique pieces that are high quality and affordable. The customer service is unmatched. I love working with Amy! She has decades of experience and can find beautiful pieces within any budget. I wish I would have found them years ago. I now send my friends and family there.
    1 person found this review helpful 👍

  • 5/5 Matthew M. 1 year ago on Google
    My fiance and I looked a rings prior to engagement and I went back and chose one I thought she would like. She loves the ring which makes me happy! It was pretty custom and the turn around was quick. Options and prices were great. Kim really helped out and I would recommend J Brooks to anyone looking for great quality jewelry.
    1 person found this review helpful 👍

  • 5/5 Jensen S. 4 years ago on Google
    After going to multiple jewelry stores to pick out engagement rings, J Brooks was by far the best and we felt like the luckiest couple to have found them. Not only was the staff so kind and helpful (Shout out to Trudy!) but they weren’t pushy, didn’t make us feel pressure and gave us all the time we needed (unlike other stores that stressed us out and made us feel like we had to make a decision RIGHT NOW). Plus they helped me to find and design EXACTLY what I wanted because I’m so picky. And that was just the designing/purchasing experience! After actually getting my ring they were so kind and helpful because we purchased a more fragile stone (Opal) and it had a few issues that they helped me with immediately! Go to J Brooks, you won't regret it. Not only for their service but they jewelry is GORGEOUS! I have my dream wedding ring!!
    1 person found this review helpful 👍

  • 5/5 Teresa P. 2 months ago on Google • 13 reviews New
    I am so happy that we found this amazing jewelry store! They made me feel like I was with a friend helping find my perfect ring! Others I’d been too I felt like I was being sold a car. 🫣 Kim was so kind and fun and made the experience wonderful! I would HIGHLY recommend anyone looking for any jewelry to give them a visit!

  • 5/5 Collin W. 1 year ago on Google • 9 reviews
    Kim, the exceptional owner and salesperson at J. Brooks Jewelers made finding the perfect engagement ring for my girlfriend a seamless and personalized experience. Kim took the time to listen to my girlfriend’s preferences and understand what she wanted her ring to look like. Kim’s guidance was invaluable as she educated us about diamond cuts and clarities, helping us make informed decisions. Her patience was above and beyond as she helped us look at many rings to figure out the perfect style and stone size for each setting. With Kim’s help, we found the perfect ring that exceeded our expectations regarding quality and craftsmanship. When I proposed, my girlfriend was thrilled with the ring, and she said yes with excitement. J. Brooks Jewelers’ outstanding customer service and Kim’s knowledgeable assistance made the ring shopping process enjoyable and memorable. I highly recommend them to anyone in search of the perfect engagement ring. Thank you, J. Brooks Jewelers and Kim, for making our special moment possible!

  • 5/5 Brian G. 2 months ago on Google • 8 reviews New
    Working with J. Brooks was nothing short of exceptional. Not only did they meet with us multiple times to help us design the perfect ring. But they spent plenty of time with us trying on different rings from their huge selection. If you’re looking for the perfect ring, J. Brooks is the place to go. Highly recommend.

  • 5/5 Presley S. 2 months ago on Google • 3 reviews New
    I love jbrooks! They have been beyond generous and helpful. I have been a customer for years and have gotten many sentimental pieces including my wedding ring! I couldn’t recommend them enough and I will always choose jbrooks!

  • 5/5 Nathan H. 1 year ago on Google
    I got my fiancés ring from J Brooks and Angela was so helpful throughout the entire process and took her time walking us through all the different options. They custom made her ring and were able to give her exactly what she wanted. Couldn’t have asked for a better buying experience!

  • 5/5 Chloe P. 4 months ago on Google
    I went in a few weeks ago with my boyfriend and we had a lovely experience! We’ve been nonstop thinking about the rings we looked at during our visit. I plan to go back and I hope it’ll be as good as the first time! Everyone needs to check this place out!

  • 5/5 Jeff T. 7 months ago on Google
    We recently moved to the area and brought along with us a bracelet with a knot in it we could not remove no matter how hard we tried. I brought it in to Natasha - she was so warm and helpful from the moment I walked in. She insisted I pay nothing to leave it with her and said she would do her best to get it untangled. I didn’t even make it out of the parking lot before she called to say she had fixed it! She even ran it out to my car window in the parking lot - what service! What lovely people and an experience. Now that we live locally we will definetely be returning for our next jewelry purchase or repair. Thank you, Natasha!

  • 5/5 Nathan V. 8 months ago on Google
    Dante was great at helping me find the right engagement ring, and also our wedding bands. My wife and I love them! J. Brooks is a great locally owned Jewelry store with a good selection. Will definitely recommend!

  • 5/5 Tyler D. 1 year ago on Google
    Angela helped us select the ring 💍 we wanted. She was very friendly and helpful all throughout the process from choosing it to receiving it in the box. She was upfront and honest about the price and was very attuned to our budget. It was a great experience! Thank you!!!

  • 5/5 Kelie 1 year ago on Google
    Absolutely loved my experience with J Brooks. Walked in and was immediately greeted by Angela, she was able to answer all of my questions and able to help me with upgrading the main stone in my wedding ring and turning the original stone into a pendant. Communication was excellent. I would highly recommend J Brooks and Angela!

  • 5/5 Jared K. 11 months ago on Google
    Awesome experience working with the folks at J. Brooks Jewelers. I searched online for a specific pair of earrings, and then was able to text via their website to see if they had them in stock. They got right back to me to confirm they had them. I drove there, and they were perfect. They polished them, wrapped them up, and threw in some chocolate! J. Brooks will definitely be my go to Jeweler going forward! First class customer service on great products.

  • 5/5 Jackson N. 11 months ago on Google
    Working with J Brooks was an amazing experience through the entirety of the diamond buying process. As someone who has never dealt with purchasing fine jewelry or diamonds before, I was definitely overwhelmed at first. Luckily, I worked with Alexis and she was very personable and knowledgeable throughout the whole process. She was able to teach me step by step about what to consider and be mindful of while picking out the perfect stone and setting, and also helped me locate information to get the ring insured afterwards and how to even clean it! It was very nice to get the one-on-one help needed and in the end, feel like a confident and informed buyer! Along with Alexis, all of the staff were always very kind and friendly to work with whenever I went in. Overall it was a very positive experience and I highly recommend working with J Brooks to ensure you find the perfect ring or jewelry!

  • 5/5 Danny P. 1 year ago on Google
    Initially I'll be the first to admit I didn't know what I was looking for. I was greeted by Natasha right away and her patience with my endless questions was much appreciated! The staff was outstandingly professional and friendly as they educated me on the right terminology, options, and even how to get the most out of my limited budget. I entered hoping for a better price estimate, I left with a stunning ring and wealth of knowledge about jewelry and proper maintenance with the best wishes of the staff to assure me. I'd rate higher than 5 stars if possible.

  • 5/5 Carson C. 2 years ago on Google
    J Brooks was very helpful in the entire process! I was referred here by my sister who had recently gotten engaged and loved her ring. My now fiancé wanted a specific pear shaped diamond and accenting ring and J Brooks was very helpful and professional in designing and ordering the ring. It sparkles and shines better than we would have ever hoped! Timeline was great and each jeweler we worked with was so happy to be part of our story! Very happy with our decision to use J Brooks!

  • 5/5 Madeleine R. 2 years ago on Google
    I had a great experience at J Brooks! When we initially got my ring 5+ years ago, we got it from Global Diamonds. When they shut down, I was nervous about finding another great place but J Brooks was wonderful. Kim was so helpful and made the experience feel personal. I feel fortunate to have worked with such a detailed oriented business here in Utah! My rings are beautiful!

  • 5/5 Cameron T. 1 year ago on Google
    Me and my girlfriend were greeted immediately and felt welcomed and invited. We were helped by Natasha. She was great and provided awesome help. My girlfriend didn’t really know what style of ring she would like but through Natasha’s help she found a ring she fell in love with. They also were having a tremendous sale at the time and I was able to get the ring at a phenomenal price. Thanks J Brooks for great service and selection.

  • 5/5 Kathy St. C. 1 year ago on Google
    I shopped around to two other places and of the three, I felt the most comfortable at J Brooks. Amy was great to deal with, and I did not feel pressure to buy from her. J Brooks is completely unlike Shane Co., which is super high-pressure. I was shopping for a larger diamond for my wedding set and wanted another ring recreated with a marquee emerald and the incorporation of my original diamond. When I had a good idea of the diamond I wanted, which was not in-store, Amy ordered the perfect stone to my specs. I was delighted with the results of both rings, pleased with the service, the stones, and price.

  • 5/5 B I. 3 months ago on Google • 1 review New
    This was one of the best and easiest experiences I’ve had while looking for an engagement ring! Kim helped me out and she was very helpful and easy to talk to! I told her exactly what I was looking for and she made it happen! Also the process was so quick and smooth which took the stressful part off of my shoulders! This family own business is the one to go to if you’re looking for any type of jewelry!
    1 person found this review helpful 👍

  • 5/5 H B. 2 months ago on Google • 1 review New
    I was a little hesitant that could work within our budget and was utterly shocked that they could work with any budget Me and my Fiance to be love the ring we picked out. I would highly recommend this jeweler to anyone in Utah.


Call +1 385-336-7400 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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