Granite Buick GMC image

Granite Buick GMC

Tire shop Car dealer Car repair Used car dealer Truck accessories store Gmc dealer Buick dealer

👍👍 Undre has not only helped my wife, and I get our dream car's, but has helped my baby brother and mother get their new vehicles. Over the years of buying vehicles from Undre( I live in North Dakota), he's become family, so anyone looking to buy a car, whether in North Dakota or South Dakota give Undr... People often mention Granite, service, great, buying, helped, Oliver, recommend, truck, experience, Undre,


Address

2454 E Mall Dr, Rapid City, SD 57701

Website

www.granitebuickgmc.com

Contact

(605) 250-4648

Rating on Google Maps

4.60 (681 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: Granite (21) service (17) great (13) buying (12) helped (11) Oliver (11) recommend (11) truck (11) experience (11) Undre (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 mike n. 2 years ago on Google
    Undre has not only helped my wife, and I get our dream car's, but has helped my baby brother and mother get their new vehicles. Over the years of buying vehicles from Undre( I live in North Dakota), he's become family, so anyone looking to buy a car, whether in North Dakota or South Dakota give Undre a call and let him take care of you.
    2 people found this review helpful 👍

  • 1/5 Lawerence H. 2 years ago on Google
    We bought a new GMC out if Indiana and were on our way through SD when we broke down. $900 later for the tow to the nearest GMC dealership, we thought we would be greeted with some concern and eagerness to assist. Much to our dismay, the guys in the service department responded with an "I don't give a s**t" attitude. No effort was made to help or assist us in any way. Coming from someone who owns a large fleet of beautiful GMC's, I am shocked, disappointed, and frustrated with such jerk attitudes that were displayed toward us. REPLY: As a business owner we are never too busy too assist, and have a compassionate attitude toward our clients. Being busy is never a good line, especially when the General Manager of our dealer called your dealership asking for your assistance as a professional courtesy in any way possible. Your dealership was even rude to him. Not acceptable, but thank you for letting us know you are just too busy for loyal GM clients.
    2 people found this review helpful 👍

  • 5/5 Drew S. 1 year ago on Google
    Went into Granite GMC in search of a new pickup and found a Silverado that checked all of the boxes. Had some unexpected hiccups come along soon there after signing but Oliver and his team were ready and able to correct the situation in an expeditious manner. If I had to describe Oliver and the rest of the team at Granite GMC in 1 word, it would be “integrous.” (To have or be characterized by high integrity.) Well done, and thank you again!
    1 person found this review helpful 👍

  • 5/5 Lorena B. 1 year ago on Google
    This is a great pls e to go get a vehicle. I recently just bought a 2023 Nissan Rouge and Kevin Spain was the associate that helped me. He was very helpful and very patient. He greeted me in the parking lot when I pulled up and was super nice and was willing to work with me and what I wanted. He cared and has followed up after I got my Rouge and that is great. If you go there ask for Kevin he is great!
    1 person found this review helpful 👍

  • 5/5 mike h. 1 year ago on Google
    Very friendly and helpful staff and willing to finance a vehicle for you. I bought my 2016 Ford F-150 from them by way of finance.

  • 5/5 Brittany J. 5 months ago on Google
    Great customer service! Helped me and my family find our forever car! Undre was a GREAT salesman. He led me in the right direction for my dream car! Highly recommend Granite GMC Buick

  • 5/5 Brittney N. 6 months ago on Google
    Roslyn was amazing! She helped me find just what I was looking for and trust me I had a long list of what I was looking for. She was so kind, patient, and helpful! Kevin was great as well and helped me through the finance process. Hey both stayed late and were amazing to work with!

  • 5/5 Taylor b. 6 months ago on Google
    We started out with Westin and he was so great, but unfortunately was sick the day we showed up. Undre stepped up and helped us find our dream car and was so patient and understanding with us. We loved working with him and would highly recommend him to anyone! Kevin then helped us with financing and made things fast and painless. Overall, great team and great service!

  • 5/5 Gene V. 6 months ago on Google
    I own a 2017 GMC Sierra and recently traveled to Rapid City from the Bangor Maine area for a a funeral. During my trip the infotainment system quit. We were still a few days away from arrival so I called Rapid Chevrolet service to see if I could schedule it in for service while I was home for the funeral and was quickly told that they were booked until the end of October so there was no way they could get it in during my visit. I quickly called across the street to Granite GMC and spoke to Mike Walker and explained my situation. He explained that they were very busy but that he would be glad to look at it and that when I arrived in Rapid City to just drop it off. He reminded me that depending on the problem he may or not be able to repair it but they would diagnose it and fix it if possible. I arrived on Wednesday October 5th and dropped it off about 2 pm. We were greeted by Blake Bump and given the royal treatment. He made me feel comfortable leaving my truck with them. By 4:00 I received a phone call explaining the problem and the solution. Unfortunately, due to the current UAW strike the needed part was not in stock and unavailable for 7 to 10 days. I picked my truck up the next day and Mike had a list of documentation to share with my dealership in Maine so the part can be ordered and waiting for my return. The level of professionalism and the great culture of doing whatever is necessary to satisfy the customer is strong at Granite GMC. I’m proud to share my experience with Mike, Blake and the whole team at Granite GMC.

  • 5/5 Doris W. 5 months ago on Google
    Great Experience buying a used truck from Granite Automotive. Undre Holt was our sales person. He took the time to listen to us and answered all of our questions about the vehicle. The truck was being purchased by my son who is in the military and stationed overseas and Undre and the Granite staff work diligently to help us complete the process. We would recommend them for your vehicle buying experience!

  • 5/5 Carm C. 6 months ago on Google
    Our salesman Brett was the greatest! He went about and beyond to answer all the questions that we had. After we got there to trade in my car we decided to trade in my husband's pickup too. He took the time to show us everything they had in our price range with the options we wanted. Thanks for everything!!! We will be bringing our business to Granite Automotive from now on even though it's a 2 hour drive.

  • 5/5 Erin G. 6 months ago on Google
    Oliver was a pleasure to work with and knew his stuff when it comes to cars. My husband and I spoke with him about a vehicle, that one wasn't on the lot but he directed us to something very similar and we fell in love with it. It was exactly what we were looking for and checked all the boxes. If you are looking to enjoy the car buying process and have someone lead you to the car for you, I would recommend Oliver for sure! Thanks Oliver for your hard work! I LOVE my new car!! :)

  • 5/5 Nick H. 5 months ago on Google
    Oliver sold me the second vehicle today and let me say it was an amazing buying experience again. This guy is very down to earth and makes his customers feel great for the simple car buying process. Showed up with a number and Oliver made sure to get it done. Thank you Oliver I will continue buying from you in the future.

  • 5/5 Christine L. 11 months ago on Google
    Andrew was absolutely amazing during my car buying experience! He was not pushy, and never pressured me into a decision. He was very knowledgeable and made the whole process very smooth. I am so incredibly happy with my new car, and would recommend Andrew to anyone looking to buy a car!

  • 5/5 C. T. 10 months ago on Google
    Big thank you to both Undre and Damien in helping me purchase my new car! Both guys are sincerely friendly and do their best giving me all the time needed through what can be the often difficult car buying process. No pressure here! I am so pleased in my transaction! The entire process was simple and very fair. I highly recommend Granite and Undre and Damien to assist, both are top notch!

  • 5/5 Georgia V. 11 months ago on Google
    I moved to Rapid City a few weeks ago and needed a car ASAP. It was my first time buying a car on my own. I had the chance to work with Rozlyn and it was a great experience. She listened to all my needs, my budget, what exactly I wanted. She exceeded expectations and was so much help through the entire car buying experience! You won’t be disappointed if you have the chance to work with her!

  • 5/5 Rory_Diana S. 1 year ago on Google
    We have worked with Kevin S. at Granite for years. He has helped us with most of our vehicle purchases and makes the process of buying a car very easy. We have been very happy with the service we receive from Kevin and the Granite team!

  • 5/5 William C. 11 months ago on Google
    Mike Walker was awesome in helping us correct our issue with our 2015 GMC pick up . He took us right in and took care of our issue on very short notice.We are traveling from Maryland and we were very concerned about our issue. We were able to get our truck back on the road at a very reasonable price and timely service.I would highly recommend Granite GMC , Rapid City South Dakota. Mike and Granite GMC got us out of a potential major issue. So glad we found the good people at the Dealership. Thanks again for helping my wife and I have a great adventure in the Black Hills South Dakota. Bill and Cathy

  • 5/5 Josh D. 1 year ago on Google
    I have a Chevrolet and I’m 2,000 miles from home. The Chevrolet service department across the street couldn’t get me in for a simple oil change, but they recommended Granite. So glad I came here. Friendly people, fast service. Excellent experience. They also have a fantastic, clean, well-stocked waiting area.

  • 5/5 Michael D. T. 10 months ago on Google
    While preparing for our family's recent trip I noticed that the vehicle we were driving, our 2018 Toyota Rav4, was in need of tires. Since I have had outstanding service in the past I called the next day and talked to Kyle in parts, told him what we were needing, our budget and time frame. Both Kyle and Rocky in parts were very helpful and they were able to get the set of tires ordered for us. Because of their fast response to our need the tires were available for next day delivery. Chris in the service department was also extremely helpful in getting the mount and balance service schedule the same day our tires were delivered. To help make it as easy as possible we had our Rav4 at the shop all day so they could get it worked in. Between Chris and the shop tech Brett, we were able to have our vehicle back by 4p that day. To expedite our entire experience, they were able to take our payment over the phone. Overall I can't say enough about how outstanding the Granite Buick/GMC service and parts team was in getting our vehicle taken care of. I don't think our experience could have been any smoother. We will certainly continue to bring our vehicles here for service and parts. If i could rate 10/10 stars it still wouldn't be enough to show our thanks.

  • 5/5 Zack W. 1 year ago on Google
    This dealership was awesome! They went above and beyond to help me out when I was in a pinch. I was hauling a cargo trailer with my old truck when it broke down in Gillette, WY. Granite Buick/GMC had way more trucks on their lot than anybody within a few hundred miles. I definitely recommend these guys. Reach out to Oliver Farmen! He was a HUGE help and I legitimately enjoyed working with him; just a good honest, professional, and all around genuine guy. Oliver helped me find the perfect truck, got a great price on it, and then he personally drove it 2.5 hours to get it to me out in Gillette. Then he helped me cross-load everything out of the old truck and hook the cargo trailer back up, etc. We were able to close on the new truck and get back on the road on the same day. Without Oliver, I would have been stuck for several days, and incurred a ton of extra expenses and headache. I seriously appreciate the quick turnaround by everyone on the Granite team and absolutely, 100% recommend them to anyone looking for a friendly, helpful, straight-shooting dealership. Thanks guys!!!!

  • 5/5 Crystal M. 1 year ago on Google
    We bought our Vehicle several months ago. Damien was very informative and made the process easy! We were in today for an oil change and tire rotation. Blake was extremely helpful and friendly. If you’re looking for a dealership that treats you like family, from the sales floor to the service department, this is the place to go!

  • 5/5 Shelbi S. 1 year ago on Google
    I went in today to buy my first car, and Damien made the experience so easy and hassle free. He answered all of my questions thoroughly and explained everything to me. The team here really cares for the customers and makes it an overall very enjoyable experience. I will definitely come here for any future car needs!!

  • 5/5 Jessica H. 1 year ago on Google
    Joe was a fabulous salesman for my 2022 Kia Sportage. Joe helped my husband find the perfect pickup last week. He was very knowledgeable about all the features on my Kia. Very pleased. Highly recommend Granite Buick GMC.

  • 5/5 Patricia R. 2 years ago on Google
    Damien was wonderful as usual! What a great listener, plus knowledgeable, informative, and NOT pushy. Only showed me exactly what I asked for. I left with more than a truck I left with a new friend. 🙂 Got a really fair trade & was in and out, had my puppy with me the whole time too. 😉

  • 5/5 Jay W. 1 year ago on Google
    Every encounter with the entire staff from start to finish was professional courteous and in short, a real pleasure. My fourth truck from a dealer down the road had me wanting more from sales and more importantly the service department. I found what I was looking for at Granite GMC. I got a fair price for my trade and a very fair deal on my newer GMC Sierra 1500 Denali. Every part of the sale was easy and without all the BS from my prior experiences with other dealers. Can’t say enough about Undre Holt and Dexton in the sales team. Would definitely recommend Granite to my friends & family. Well done!

  • 5/5 Katie Y. 2 years ago on Google
    My car unexpectedly died and was not worth whatever was needed to fix it so I decided to go car hunting. We met Damien Calvert and felt so welcomed. He went above and beyond to help me get my new car and I’m incredibly happy with the service and my new car! I’m sending everyone Damien’s way! You will not be disappointed!


Call (605) 250-4648 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

Trends



Last updated:

Similar Tire shops nearby

Fleet Farm image
1
Fleet Farm
Department store
Retailer with a range of merchandise, including fishing gear, housewares & automotive parts.
4.50 (1.9K reviews)
Last updated:
()