1/5 penny l. 10 months ago on Google
Unfortunately,
we
were
very
disappointed
and
will
be
finding
another
service
for
next
year.
Shyrell
did
get
us
in
quickly
at
the
end
of
filing
season,
so
I
will
give
her
kudos
for
that.
However,
she
had
stated
that
she
would
"Beat"
the
others
in
the
area
on
price.
NO!
that
did
NOT
happen.
In
Fact,
she
ended
up
charging
us
TWICE
as
much
as
what
we
had
paid
for
tax
services
last
year.
AND,
how
bad
is
it
that
the
IRS
actually
found
a
mistake
on
the
work
that
was
done
???
After
she
had
us
as
"
Owing"
money
to
the
IRS....
which
we
paid....
well,
low
and
behold,
the
IRS
found
a
big
mistake
and
just
sent
us
a
payment
stating
that
our
tax
returns
were
filed
with
an
error
and
they
actually
OWED
US
money,
so
we
did
receive
our
refund
AFTER
the
IRS
caught
her
mistake.
I
will
not
be
returning
and
will
definitely
not
recommend
her
services
to
anyone.
I
don't
like
leaving
negative
reviews,
but
this
one....
I
could
not
let
go.
UPDATE
IN
RESPONSE
TO
YOUR
COMMENT
ON
MY
REVIEW:
Comment
back
to
you
regarding
your
response,
Shyrell.
You're
dreaming
when
your
state
that
we
mentioned
that
"
several
tax
services
would
not"
prepare
our
taxes.
We
mentioned
that
we
tried,
for
the
first
time,
AARP
service
and
they
were
not
able
to
help
due
to
Mike's
independent
business.
That
was
the
ONLY
other
service
we
tried.
So
that
statement
from
you
is
a
COMPLETE
AND
DOWN
RIGHT
LIE!
In
fact,
we
had
the
opportunity
to
use
the
same
service
as
last
year
but
decided
to
try
a
different
service
as
we
are
fairly
new
to
the
area
and
wanted
to
"shop
around".
Now
we
see
what
that
got
us.
Should've
stayed
with
them
and
will
likely
return
to
them
for
the
future.
And
you
are
100%
correct
that
we
are
not
returning
your
calls
and
emails
because
I
feel
that
this
harassment
from
you
is
enough.
I'm
done
dealing
with
you
and
have
accepted
the
fact
that
you
took
us
for
the
high
price
fee
that
you
did
and
will
leave
it
at
that.
As
far
as
your
past
experience
with
the
IRS
and
"catching
mistakes"
,
well,
I
can't
comment
on
things
that
happened
in
the
past,
only
on
what
I'm
currently
experiencing
and
I
don't
really
care
what
you
believe
because
we
did
receive
a
letter
stating
that
there
was
a
mistake
found
on
our
return
and
we
did
receive
a
refund
check
from
the
IRS.
Shame
on
you
if
you
can't
find
the
mistake
yourselves.
You
have
my
return
information
and
all
the
documentation
so
you
should
be
able
to
review
that
and
find
your
mistake.
Lastly,
you
fee
was
definitely
much
higher
than
what
we
paid
last
year
as
well
paid
you
well
over
$600
and
last
year
only
about
$400.
Whatever
you
claim
you're
fees
are...I
don't
care,
it's
still
much
more
than
other
local
professional
services
charge
that
actually
do
the
return
correctly.
I'm
done
dealing
with
you
and
you
will
not
be
receiving
any
additional
documentation
or
communication
from
us.
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