uBreakiFix image

uBreakiFix

Cell phone store ā€¢ Cell phone accessory store ā€¢ Mobile phone repair shop ā€¢ Computer repair service ā€¢ Repair service ā€¢ Computer support and services ā€¢ Phone repair service ā€¢ Electronics repair shop ā€¢ Data recovery service

šŸ˜  The workers at my location were rude, they didnā€™t know how to do their jobs, they called me multiple times to update me on my device but the device they were calling about wasnā€™t even mine! I never received a phone call regarding my laptop. They had it for 3 weeks and when I went to pick it up after... People often mention phone, great, service, screen, helpful, customer, money,


Address

245 SW Monterey Rd, Stuart, FL 34994, United States

Website

www.ubreakifix.com

Contact

+1 772-291-2155

Rating on Google Maps

4.70 (363 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10ā€Æam to 7ā€Æpm
  • Thursday: 10ā€Æam to 7ā€Æpm
  • Friday: 10ā€Æam to 7ā€Æpm
  • Saturday: 10ā€Æam to 7ā€Æpm
  • Sunday: 11ā€Æam to 5ā€Æpm
  • Monday: 10ā€Æam to 7ā€Æpm
  • Tuesday: 10ā€Æam to 7ā€Æpm

Featured Reviews


Frequently mentioned in reviews: phone (20) great (10) service (9) screen (9) helpful (7) customer (6) money (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chey B. 7 months ago on Google ā€¢ 6 reviews
    The workers at my location were rude, they didnā€™t know how to do their jobs, they called me multiple times to update me on my device but the device they were calling about wasnā€™t even mine! I never received a phone call regarding my laptop. They had it for 3 weeks and when I went to pick it up after not hearing anything, I was told I was not able to pick it up that evening and to come back later. I finally got my laptop back after the 3 weeks and nothing was fixed. Save your time and go elsewhere.
    1 person found this review helpful šŸ‘

  • 1/5 Derek Hunter (. 1 year ago on Google
    ZERO Stars! Absolutely horrendous experience. The employs are rude and they have absolutely no interest in customer service. Appointments are suggested drop off times, and have no bearing when they actually work on your device. For diagnostics they say it takes 1-2 days, and will call you when it's done (meanwhile they have your phone). My phone was only out of my hands for minutes, and by the time I drove home Google remotely disabled my device with a warning. "Someone might have accessed your Google Account using harmful malware on one of your devices." At best the staff is inappropriate and rude, at worst they are actively exploiting customers.
    1 person found this review helpful šŸ‘

  • 5/5 Sandra B. 1 year ago on Google
    Today Mia saved my entire Xmas card list. It turned out Yahoo had New & Improved so sixty cards would not go out. He immediately understood the problem and solved it. He has always been knowledgeable and helpful, but today topped the cake! THANK YOU!!!
    1 person found this review helpful šŸ‘

  • 5/5 Steve P. 3 years ago on Google ā€¢ 1710 reviews
    These folks are great. Very friendly, professional and fast. Changed out my S10 glass same day and under 2 hours. Price is high but very competitive.

  • 5/5 Rossana H. 6 months ago on Google ā€¢ 99 reviews
    Justin was great. Very polite, kind, quick and was so pleasant with our kids and dog. And I get to post from my phone again! Yay

  • 5/5 Ginger Buff K. 3 months ago on Google ā€¢ 42 reviews New
    Cell phone needed a new screen. This team was extremely helpful to guide us and get the job done quickly and easily at the lowest cost possible!! Thank you for all your help!!!

  • 5/5 Jeff H. 7 months ago on Google ā€¢ 9 reviews
    It was warranty work (Google's Pixel 7 Pro screen problem). But the process was great. They needed to order the part but called when it was in, I dropped off in the evening and by next morning it was complete. Excellent job!

  • 5/5 Dora K. 4 months ago on Google ā€¢ 8 reviews
    On separate occasions Dakota and Jeffery helped me with no hassle and I had a great experience with them. I highly recommend this establishment to everyone I know. They are extremely helpful and kind.

  • 5/5 Seon C. 5 months ago on Google ā€¢ 3 reviews
    Excellent customer & service repairs. So the back story was that about 3 weeks ago around 11am, I left my phone on top of my vehicle after leaving the gym. It eventually fell off in the middle of the road where I literally watched my galaxy s23 ultra got ran over by a box truck, I was like (f@#!!!!) when I saw that everything was crushed. To make matters worse I just bought the damn phone one week prior to this occurrence. Luckily, I was recommended to this store by an AT&T customer service representative and I was NOT disappointed. They did an amazing job!!!!. Therefore, I want to take the time out recognize the team: Justin, Giancarlo and Chris for bringing back my Samsung Galaxy S23 Ultra back to life.

  • 5/5 John K. 1 year ago on Google
    Great service they were able to fix my iPad and had it done a day early A+ customer service

  • 5/5 Shravan & J. 1 year ago on Google
    I have an older iPad Air & the battery was almost dead. I considered replacing it with a new iPad. I checked with uBreakIfix about battery replacement & was quoted a price of $106. I thought this was very reasonable. I got my IPad back in a couple of days & it works perfectly again!

  • 1/5 Debbie B. 10 months ago on Google
    I made an appointment which the store confirmed. Went in at appointed time. Was told to come back tomorrow. Why have an appointment if it means nothing. Obviously I didn't go back

  • 5/5 Rick T. 1 year ago on Google
    They got me straight in and fixed my cracked screen in about an hour. Incredible customer service and attention to detail. Very upfront and informative. Also reasonably priced. (Half the cost of going through Apple) I canā€™t say enough about how happy I am. Highly recommend. Thanks so much!

  • 5/5 Chancellor P. 1 year ago on Google
    Originally took my MacBook Air to Best Buy for a screen repair only to be told they couldnā€™t do it unless I unlocked it by disabling Find My. Even after this was done, they were still unable to help me. I saw great reviews for uBreakiFix, so decided to give them a try. Not only was their customer service a breath of fresh air, but it cost over $200 less for my screen repair than I would have paid with Best Buy. My only ā€œcomplaintā€ is that I wish they had more people working in the store. Not because it created a negative experience for me, but because I know what itā€™s like to operate short handed! Thank you, Zackery and crew, for helping me!

  • 5/5 Penny 10 months ago on Google
    Great service as always! Said it would be done in two hours, and it was actually less. They helped my husband a couple of years ago with the same courtesy, friendly, professional service. Would definitely recommend them.

  • 5/5 Allison N. 1 year ago on Google
    Came in to have my screen protector replaced. Quick. Professional and reasonably priced. Would definitely recommend to others. Thanks for the great job and getting me in and out quickly!

  • 5/5 Ana M. 1 year ago on Google
    Great place to get your electronics fixed. Mia and Jeff are awesome! They are knowledgeable, courteous, and extremely helpful.

  • 5/5 Scott De A. 1 year ago on Google
    Took my IPad 4 in for a cracked screen. Repaired in one day. Good as new. Tech was informative and helpful. Affordable. Would highly recommend!

  • 5/5 Natasha S. 1 year ago on Google
    Great experience here! Walked in with what we thought was a serious issue with the phone and they were able to fix the problem quickly! Will definitely be coming to this place for any future phone issues.

  • 1/5 T M. 1 year ago on Google
    Avoid this place at all costs. I purchased a new battery and a camera from them for my iPhone. I paid almost $200 total. And now GPS is not working. And theyā€™re saying there is nothing they can do. This is a scam place. They charge you money for new parts, break your phone and of course donā€™t refund the money they charged you. And thatā€™s it without the GPS the phone is unusable. I wish I never let this place scam me for money and break my phone. I will be submitting a claim to BBB. And any other place that will help me. Itā€™s crazy how they stole my money and broke my phone and they take no responsibility for it. Go to any other place please, save your money and your phone. This place is useless.

  • 1/5 RamĆ³n N. 1 year ago on Google
    The boy who served us was super rude from the moment we entered the store. He saw the phone and said that he was not going to fix it because it had more damage. ok but i think he could have had a better way to say it. Thank my Insurrance give me a new phone

  • 5/5 Ronald A. 1 year ago on Google
    I needed to replace my I~Phone screen.so on my daughterā€™s recommendation I went to your shop. The job was done quickly and efficiently. As a bound you put a plastic screen saver at no charge. Thanks RJ Ashley

  • 5/5 Christine V. 1 year ago on Google
    Awesome experience. Friendly and very knowledgeable. And fast!! Thank you for unlocking my son's phone.

  • 5/5 Ellen B. 2 years ago on Google
    These guys are very quiet, not pushy or chatty. They are efficient and reasonably priced and I feel comfortable thinking that IF I have any problems they would take care of it. So nice to have everything done in one day.

  • 5/5 RI 1 year ago on Google
    Amelia did a great job fixing my S22 Ultra super fast too!

  • 5/5 Kirstin N. 1 year ago on Google
    Mia is a rockstar! Iā€™ve been there twice, (for an Xbox and an iPhone XR) and both times they were fixed super quickly, and at a great price. Team is super knowledgeable, and explains what theyā€™re going to do, and how they did it, in a way I could understand not being tech savvy. Thank you!

  • 1/5 Young B. 1 year ago on Google
    I paid 100 dollars for a HDMI to be fix on my ps4 and he didnā€™t care it was never glued back on it just stop working next day i will never bring my money back there

  • 5/5 Benjamin C. 5 months ago on Google ā€¢ 1 review
    Extremely professional, great communication, great advice! Zach was very helpful in diagnosing my computers issue and suggesting the lowest-cost solution. I am very grateful and will definitely come back for any future issues!

  • 5/5 Margie M. 4 months ago on Google ā€¢ 2 reviews
    Went in to replace the battery and the technician looked at the phone and told me you don't need a battery. He asked where we live and told us we are using power to search for a tower when we use the phone. I like honest people and when I need work done on my phone you can be assured I'll be back.

  • 5/5 Conor M. 3 months ago on Google ā€¢ 1 review New
    The gentleman at the front desk was very helpful, got my camera case fixed really fast and explained how as well. Learned something new today, thank you so much for the help!


Call +1 772-291-2155 Open on Google Maps

Trends



Last updated:

Similar Cell phone stores nearby

Last updated:
()