5/5 Rich B. 2 years ago on Google
On
5/11/2021
I
stopped
in
and
met
with
Andy
who
is
one
of
the
golf
club
fitters
at
the
PGA
Superstore
in
Vernon
Hills.
Now,
I
had
spoken
with
Andy
about
two
months
prior
to
this
about
getting
fitted
for
clubs
as
I
have
never
purchased
golf
clubs
like
that
before.
Andy
was
patient
and
informative
at
that
initial
meeting.
I
imagine
that
their
employees
at
the
store
see
hundreds
of
customers
every
month.
After
a
few
minutes
of
working
together
Andy
remember
our
first
encounter.
We
spent
the
next
2
hours
in
the
fitting
booth,
trying
different
shaft
lengths
and
head
lies
and
found
a
combination
that
was
perfect
for
me.
We
discussed
grip
size
and
stance
position.
Andy
was
again
patient
and
informative
even
as
other
customers
were
vying
for
his
attention.
In
the
end
I
found
a
set
of
clubs
in
my
budget
that
feel
very
comfortable,
look
great
and
are
the
newest
technology.
The
young
man
in
the
repair
section
took
care
of
the
regripping
of
my
clubs
and
was
very
efficient.
I
found
everyone
in
the
store
focused
on
providing
a
great
customer
experience
and
that
is
not
something
you
usually
find
in
a
large
chain
store
operation.
That
is
a
direct
reflection
of
the
management
staff.
After
we
were
done
and
I
was
taking
care
of
the
business
end
of
the
transaction.
I
asked
Andy
what
he
knew
about
putters,
he
smiled
and
said
"There
are
a
lot
of
different
ones,
we
will
try
them
all".
I
can't
wait
to
come
back!
I
highly
recommend
the
PGA
Superstore
in
Vernon
Hills.