3/5 Brent H. 2 years ago on Google
I
want
to
like
Miller's,
but
it
seems
my
experience
was
a
little
different
than
most
reviewers.
I
brought
my
fiancés
new
engagement
ring
here
to
be
resized
on
Feb
15th,
2022.
They
said
it
would
be
around
2
weeks,
maybe
sooner.
That's
fine
no
worries.
On
my
copy
of
the
order
slip
the
expected
completion
date
was
Feb
28th,
2022,
as
I
had
not
heard
anything
from
them
yet
on
that
date
I
called
to
ask
about
its
status.
A
voicemail
answered
the
phone
and
stated
Miller's
would
be
closed
for
renovations
until
March
15,
2022.
I
was
a
little
confused
that
not
only
would
they
be
keeping
her
engagement
ring
another
two
weeks,
no
one
had
been
in
contact
to
let
us
know
about
this.
Not
great.
So
I
wait
until
March
15th
and
call
them
again.
They
ask
for
my
name
and
look
for
the
ring.
And
look.
And
look.
They
say
maybe
it's
under
my
fiancés
name.
So
they
look
around
some
more.
Finally
they
say
they
will
keep
looking
and
give
me
a
call
back
when
they
find
it.
This
is
my
fiancés
engagement
ring
I
bought
her,
worth
thousands
of
dollars,
that
has
been
here
for
a
month
and
now
can't
be
found.
Later
in
the
day
I
get
a
call
that
they
found
the
ring,
but
the
resizing
has
not
been
done
because
the
jeweler
is
out
of
town,
and
to
call
back
Saturday
the
19th
and
it
should
be
done
by
then.
So
by
now
the
engagement
ring
will
have
been
here
for
over
a
month,
and
still
has
not
started
to
be
resized.
Finally
today
Friday
the
18th
I
get
a
call
that
my
ring
is
done
and
I
can
come
pick
it
up.
To
counteract
my
negative
experience,
the
resizing
seems
to
have
been
done
well
and
now
correctly
fits
her
finger.
But
I
proposed
to
her
Feb
7th,
gave
them
the
ring
to
be
resized
Feb15th,
and
now
on
March
18th
finally
have
it
back.
Pretty
much
my
entire
engagement
so
far
the
ring
was
at
Millers,
32
days
out
of
40.
Anyway,
like
I
started
with
it
seems
most
customers
are
very
satisfied
so
I
was
probably
an
outlier.
But
I
wasn't
offered
any
kind
of
apology
or
discount
that
they
had
kept
our
ring
for
so
long
without
any
communication
(and
briefly
losing
it).
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