5/5 Nigel M. 11 months ago on Google
It
gives
me
pleasure
to
write
a
positive
review
about
this
establishment
and
the
staff
employed
there.
I
checked
in
yesterday
with
my
Daughter
as
we
were
attending
a
concert
at
Emirates
stadium,
on
arrival
we
were
greeted
by
a
very
professional,
friendly
and
likeable
lady,
Leanne
you
deserve
to
be
named
as
your
customer
service
was
on
another
level,
well
done
premier
inn
you
got
it
spot
on
with
this
lady,
Leanne
made
the
check
in
very
easy
and
also
assisted
with
Taxis
etc,
in
short
very
welcoming
and
could
not
do
enough.
On
getting
to
the
room
I
was
pleasantly
surprised
how
clean
it
was,
yes
you
expect
it
to
be
clean
however
there
was
attention
to
detail
applied,
so
house
keeping
well
done,
first
class.
The
night
team
was
equally
as
professional,
on
arriving
back
at
the
facility
we
were
greeted
by
two
gentlemen
that
were
conducting
a
hand
over,
again
could
not
do
enough
to
assist,
we
needed
food
after
the
concert
and
they
helped
with
regards
to
local
knowledge
and
numbers,
appreciate
this
gent's
and
thank
you.
The
only
down
side
to
the
visit
was
our
experience
with
the
pub
/
restaurant
attached,
I
believe
it's
called
the
Henry
Boddington.
The
Barmaid
was
professional,
helpful
and
very
friendly
however
her
colleague
that
was
working
with
her
was
the
polar
opposite,
she
clearly
failed
the
charm
School
exam,
rude,
cold
and
with
a
face
that
would
turn
milk.
I
ordered
drinks,
one
being
a
beer
and
the
other
a
Pepsi,
the
Barmaind
made
the
comment
to
her
colleague
could
you
get
the
Pepsi
whilst
I
get
the
Beer,
yes
she
got
my
Daughters
Pepsi
and
drunk
it,
so
the
Barmaid
got
another,
she
continued
to
be
awful
when
she
dumped
the
knives
and
forks
on
the
table
in
prep
for
our
food
order,
now
that's
another
story.
We
ordered
Fish
and
chips
with
a
side
of
onion
rings,
let's
be
fair
it's
hard
to
mess
that
up,
wrong
as
they
managed
it,
we
got
this
meal
because
it's
a
safe
option
or
so
we
thought.
It
came
out
and
let's
just
say
it
was
minimum
however
we
were
both
glad
that
it
was
minimum
as
it
was
awful,
onion
rings
were
almost
black
dust,
my
Daughter
said
the
fish
tastes
like
soap
😆,
so
she
left
most
of
it,
the
table
was
very
dirty
and
the
menus
stuck
to
your
fingers,
absolutely
disgusting
place
that
I
will
not
recommend.
So
to
summarise,
the
Premier
inn
staff
and
facility
was
a
clear
winner
however
I
would
not
let
my
dog
eat
in
the
restaurant.
I
will
be
coming
back
to
the
Premier
inn
if
I
revisit
Manchester
however
eating
elsewhere.
Premier
inn
team
thanks
again
and
a
shout
out
to
Leanne.