CASMU | Complejo Asistencial Dr. García Otero image

CASMU | Complejo Asistencial Dr. García Otero

Hospital Medical center Private hospital

One of the Top rated Private hospitals in Montevideo


Address

Av. Luis Alberto de Herrera 2421, 11600 Montevideo, Departamento de Montevideo, Uruguay

Website

www.casmu.com.uy

Contact

+598 2487 0822

Rating on Google Maps

3.60 (65 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: (Carnival), Open 24 hours, Hours might differ
  • Tuesday: (Carnival), Open 24 hours, Hours might differ
  • Wednesday: Open 24 hours

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 julia r. 2 years ago on Google • 53 reviews
    A disaster. They don't answer the phone and I went to mental health at 12:30 two months ago and the boss was in "a meeting and didn't come back until the next day" since the hours are until the afternoon and the lady at the window told me "come back tomorrow" ". A total lack of respect for users and family members who we must try to ensure that they provide the attention that our family member needs. Today they do not serve mental health at the downstairs window because there is COVID. Total lack of respect.
    4 people found this review helpful 👍

  • 1/5 Ofelia V. 2 years ago on Google • 13 reviews
    Good afternoon, the attention in this unit of CASMU N 4 is regrettable. On September 30, I left an order to authorize a neurological study, the authorization date is October 1, after many calls, to which no one ever answered. I had to go personally on October 8th to have it delivered to me. JUST AFTER 20 DAYS I FOUND AN EMPLOYEE AS ​​THEY SHOULD BE, WHO WENT TO CASMU 4 AND THEY DELIVERED IT TO HER. THEY ATTACHED ME A LIST OF DRESSERS. WHICH I CALLED ALL OF THEM AND NONE HAS AN TIME UNTIL FEBRUARY AND MARCH 2022. I SHAME THE ATTENTION OF CASMU.
    4 people found this review helpful 👍

  • 1/5 Alejandra C. 1 year ago on Google • 38 reviews
    Every month that I have to make an appointment with a psychologist is a problem, I spend 3 weeks calling at different times, they don't answer or they do, they leave you on hold and hang up, add to that the fact that I call from a cell phone and the balance in the casmu goes away. Today I called 4 times and they attended to me, they left me on hold and I still couldn't get an appointment, a shame!!!!!
    3 people found this review helpful 👍

  • 4/5 Fly Away T. 5 years ago on Google
    (Translated by Google) It is the site where dialysis is performed. It also operates as La Blanqueada clinic. It is expected to remove several services from there and transfer to CASMU 2. Among them, it will no longer be the base of 1727. (Original) Es el sitio donde se realizan las diálisis. Además opera como clínica La Blanqueada. Se espera sacar varios servicios de allí y traslado al CASMU 2. Entre ellos dejará de ser base del 1727.
    3 people found this review helpful 👍

  • 1/5 Juleta C. 2 years ago on Google
    (Translated by Google) Impossible to communicate with casmu 4, I presume a telephone service, I need to schedule myself and there is no way that they will attend to me. (Original) Imposible comunicarse con el casmu 4, presumo servicio de atención telefónica, necesito agendarme y no hay forma de que me atiendan.
    3 people found this review helpful 👍

  • 5/5 Daina H. 3 years ago on Google • 8 reviews
    I have been a cancer patient for almost 20 years, and I have always had the best care. I'm talking about the surgical team, nurses, cleaning service, and even the telephone service. The best Medical Society.
    2 people found this review helpful 👍

  • 4/5 Jose Luis S. 2 years ago on Google
    Si no fuese porque es muy difícil estacionar en la zona, diría que el servicio es 10 puntos. Falta una zona de estacionamiento por 10-15 minutos.
    2 people found this review helpful 👍

  • 1/5 Alicia G. 3 years ago on Google
    (Translated by Google) It is impossible for me to communicate with Casmu 4. I wish to become a gendarme for a pulmonologist and it is impossible for me. (Original) Me es imposible comunicarme con Casmu 4. Deseo a gendarme para neumólogo y me es imposible.
    2 people found this review helpful 👍

  • 3/5 C.E. Garcia _ L. 1 year ago on Google • 237 reviews
    The cardiology center serves in this place Although for now it is a bit tight for so many patients. The attention, in all areas, is extremely correct and friendly. However, for a long time now, when confirming the presence of the totem installed next to the goalkeeper, an error has always been displayed, although it is known that such a thing does not exist. He says that the appointment is not at that location. It should be corrected as soon as possible as it creates confusion for those who do not know this fact.

  • 5/5 Ricardo P. 10 months ago on Google • 176 reviews
    Remodeled. More modern and comfortable facilities. It results in better service.

  • 5/5 Marcela Larrosa (. 2 years ago on Google • 172 reviews
    The place is very comfortable and modern. The attention is like everywhere. They don't answer the phone and you have to come and do the paperwork in person.

  • 3/5 SIE U. 6 months ago on Google • 150 reviews
    Almost good service

  • 1/5 Laura G. 11 months ago on Google • 4 reviews
    I don't put zero because it doesn't exist! They are the worst, they charge money, they serve you when they want and how they want, they charge things that do not correspond and they refuse to serve you! The worst of the worst are a shame

  • 5/5 Andrés L. 3 years ago on Google
    (Translated by Google) Very good attention from doctors, administration and nursing. Good relationship with patients and professionals in their respective areas. (Original) Muy buena atención de los médicos, administración y enfermería. Buen trato con los pacientes y profesionales en sus respectivas áreas.

  • 1/5 Renzo T. 1 year ago on Google
    Sinceramente el local le tendría que pertenecer a SMI debido a que la gran parte del lugar es de SMI ( como para que conecte el sanatorio con la clinica del niño y adolecente)

  • 1/5 Paula T. 11 months ago on Google • 3 reviews
    They don't answer. Never. A disaster. A lack of respect.

  • 4/5 José K. 10 months ago on Google
    Muy buena atención.


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