The sticker system stuck on the forehead of each person who enters is a disaster. There is no permanent companion pass, in my case we are 2 brothers who take turns every 12 hours....if one does not go down, the other cannot go up, so the patient who gives alone. They cannot withhold anyone's document for any reason. If someone leaves and forgets it, it is recorded as someone there and you are not allowed to board. From the beginning of the last century those ideas...a disaster.

(Translated by Google) They mix covid patients with those without. They have terrible attention, they don't feel like working and they treat you horrible! They play with people. (Original) Mezclan a los pacientes de covid con los que no tienen. Tiene una atención pésima, no tienen ganas de trabajar y te atienden horrible! Juegan con la gente.

Un desastre, tengo a mi madre internada y hay que esperar HORAS para todo, desde que aparezca un médico, hasta que le traigan una medicación, agua o cambiar un pañal sucio. PÉSIMO SERVICIO, pero para cobrarte hasta el aire que respiras son los primeros.

A disaster! Poor hygiene in spaces and in hospitalized people, rooms in deterioration, in hospitalization they don't even give you soap. Bad attention. To think she was one of the best. Regrettable

The food, rooms, studios whenever they want, beds, armchairs, etc. are regrettable. It is closer to a public hospital than a private sanatorium. The only good care is the nursing team and the occasional doctor.

(Translated by Google) a tremendous shame the customer service. The truth would have to close them because they are incapable. 1 hour to coordinate something. Most of them attend to you as they are sung and hopefully they will solve something for you. They pass you from intern to intern so that the problem can be solved by someone else. Disgusting (Original) una tremenda verguenza la atencion al cliente. La verdad los tendrian q cerrar por incapaces. 1 hora para coordinar algo. La mayoria te atienden como se les canta y con suerte te solucionan algo. Te pasan de interno en interno para q el problema te lo solucione otro. Un asco

Its building standards are going down a lot, broken chairs, bathroom doors do not close, no toilet paper, low level of cleanliness, etc. The attention of the staff in general. It is bad, the doctors are good but also low quality. If I could, I would change to a better one. Spanish has changed for the worse.

Terrible attention, Dr. Herrera at the pediatric emergency door told my daughter that she was fat in a derogatory way and told her that she went with a black panty that the next one would wear a white one because with that she was making the whole situation completely daring and serious. and I'm going to report her to public health, a total audacity. What kind of doctor makes these comments, Mrs. Herrera? You are totally out of place, totally out of place, dedicate yourself to something else madam.

Un desastre, la atencion para reservas telefonicas. Lamentable, esperas de media hora y de mala gana. Hace tres dias no me puedo conectar. Tendre que ir en persona y estoy enfermo. Muy mal servicio. Me borro pronto.

Estoy resolviendo asuntos por facturación al teléfono de atención al usuario, o no logras comunicarte o si te atienden entras a la centralita y te pasean, o escuchas la musiquita de espera hasta que decidís que ya mas de 45´no da esperar. desastre

I just found out that Española IS GOING TO LET GO of its best gynecologist and surgeon, Dr. PABLO SUAYA. I have been a partner for more than 30 years and a patient of Dr. Suaya for 20. He brought my two children into the world and on every occasion he has treated me with admirable professionalism. Always with kindness, commitment and exemplary dedication. As a health professional and a partner of this mutual society, I consider that if La Española does not take care of its doctors and does not look for ways to maintain people like DR. SUAYA, with this trajectory and human quality, it is obvious that the priorities that are being made when making decisions as an institution dedicated to HEALTH are not adequate, which is very WORRYING. I hope that the authorities in charge know how to fight for what is important and reconsider how to proceed in this regard. It is extremely painful and outrageous that these things happen and they make me seriously doubt whether I will remain a member.

You can die peacefully before they treat you. They have a lot of technology for the little that helps. The specialists treat you really badly

(Translated by Google) A disaster ! Worse than a hospital you only get phone numbers and for 2 months. Unfortunate Lots of marketing and zero management (Original) Un desastre ! Peor que un hospital solo conseguis números telefónicos y para dentro de 2 meses Lamentable Mucho marketing y cero gestión

eS UN verguenza que te indiquen que puedes hacer recerva x autogestion, y resulta que de ya agosto esta todo tomado y manana cuando cuando llame LAS 6.31 TB ESTAN TODOS LOS NUMEROS DADOS.UnA VERGUENZA Su GESTIN. Ya me ha PASado varias veces y no me paRECE EFICIENTE PARA EL SOCIO QUE NECESITA Atencion MEDICA..... ponganse LAs pilas O LOS DENUNCIARE A LA JUNASA

Lamentable el sistema que utilizan para que pasen los acompañantes: Stickers!! Que (en nuestro caso) no sólo NO están en el mismo edificio, sino que tenés que cruzar y dejar tu cédula. No sabe esta gente que el documento no te lo pueden retener?? Y si alguien quiere pasar y esta el acompañante, éste tiene que bajar y devolver el sticker para que el otro deje su cédula, tenga uno y permitirle subir. Pero no siquiera esperando frente a los guardas que el otro suba, salude y salga zafas de esa ridícula tranza de los stickers. BUEN REFLEJO DE LA EFICIENCIA A LA QUE NOS TIENEN ACOSTUMBRADOS A TODOS LOS URUGUAYOS.

(Translated by Google) Unfortunate the poor disposition of the people in front of the counter. (Original) Lamentable la mala disposición de las personas al frente del mostrador.

It is incredible how much it costs to get in-person appointments, for ophthalmology for example there are no appointments in the next two months, only virtual ones. How are they going to do virtual studies for me? I understand that they want to virtualize and modernize more and more and it seems perfect to me, but they have to have a balance. I give it three stars because that is the only issue that bothers me, in everything else I find them super helpful and fast (such as the results of laboratory tests) and the treatment seems unbeatable to me.

(Translated by Google) Half an hour calling with a free tone. They attend and cut. Unfortunate the number of attention to the member (Original) Media hora llamando con tono de libre. Atienden y cortan. Lamentable el numero de atencion al socio

Mal la unica buena atencion que recibi fueron de enfermeros/as camilleros asistentes,mi ginecologo eataba de guardia emergencia en ese momento HORRIBLE

(Translated by Google) They don't answer the phone. I've been trying to communicate for days. (Original) No atienden el teléfono. Hace días que intento comunicarme.

(Translated by Google) Very bad attention, especially User Attention, unfortunate, really unfortunate attention. (Original) Muy mala atención sobre todo de Atención al Usuario, lamentable, realmente lamentable la atención.

A disaster, in customer service they don't solve anything, they cover themselves between the doctors, the dentist Vila "fixed" a cavity with resin for which I paid for treatment and she did it wrong. I made the complaint with evidence, plates and they did not give rise to my complaint. 2 months complaining for nothing. I spoke directly with the boss Susana Vázquez and she teased us. He was only guided by what Vila put in the story, which I never agreed to read. The treatment is terrible.

In the new center, the pharmacy is a disaster! Dozens of people to remove medicine and a single operator at a smoked snail's pace. Let's go up, to collect petrodollars for everyone they are super attentive.