Getafe City Hall image

Getafe City Hall

City hall

😠 Llego aquí a las 10:10. Pido número a las 10:17... Pfffw Hay que ser tan desgraciado que han pasado 30 MINUTOS DE RELOJ y solo hayan salido 2 números de G0. Vengo para el empadronamiento y no puede ser normal que haya 2 ventanas para dicho motivo. Aparte, la de la ventanilla 1 se va y vuelve cada 5... People often mention para, appointment, ayuntamiento, time, este, cita, tienen, fono, give,


Address

Pl. de la Constitución, 1, 28901 Getafe, Madrid, Spain

Website

www.getafe.es

Contact

+34 912 02 79 00

Rating on Google Maps

2.70 (938 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 2 pm, 4:30 to 7 pm
  • Tuesday: 9 am to 2 pm, 4:30 to 7 pm
  • Wednesday: 9 am to 2 pm, 4:30 to 7 pm
  • Thursday: 9 am to 2 pm, 4:30 to 7 pm
  • Friday: 9 am to 2 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: para (18) appointment (12) ayuntamiento (8) time (7) este (6) cita (6) tienen (6) fono (6) give (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Aaron7419 1 year ago on Google
    Llego aquí a las 10:10. Pido número a las 10:17... Pfffw Hay que ser tan desgraciado que han pasado 30 MINUTOS DE RELOJ y solo hayan salido 2 números de G0. Vengo para el empadronamiento y no puede ser normal que haya 2 ventanas para dicho motivo. Aparte, la de la ventanilla 1 se va y vuelve cada 5 minutos. Pedante. Pd: Me dieron el número G045 y cuando lo saqué iban por el G024, pero esto qué es?!
    15 people found this review helpful 👍

  • 1/5 Sarai J. Andarcia S. 7 months ago on Google • 7 reviews
    Carrying out any procedure is embarrassing, I have been living in a rental apartment for a year and I am barely registering for registration. Long wait for an appointment, poor treatment that if you don't get upset in the place they are capable of making you come and waste your time 2 or even 3 times (lucky in my case) they don't look for a solution let alone do their job correctly, how can it be How much process for a registry? A TOTAL SHAME ON THIS CITY COUNCIL, to put it nicely.
    10 people found this review helpful 👍

  • 1/5 Pedro C. 1 year ago on Google
    La de trabas que ponen en este ayuntamiento para empadronarse es de juzgado de guardia. Presencialmente te dan cita para dentro de dos meses, telematicamente tardan mínimo un mes en contestar y siempre la deniegan por motivos que no tienen ni lógica. 3 meses llevo ya para un tramite tan simple como este. Se les tendría que caer la cara de vergüenza.
    9 people found this review helpful 👍

  • 5/5 Petar Todorov N. 11 months ago on Google • 307 reviews
    Super

  • 2/5 Carlos G. 1 year ago on Google
    Por lo que veo, en términos generales, las reseñas son malas. Pues me sumo y dejo la mía porque es una vergüenza la incompetencia y pocas ganas de trabajar (o ninguna)… No voy a dar nombre del funcionario de turno. Q bien les ha venido la pandemia para no dar ni chapa…
    4 people found this review helpful 👍

  • 1/5 Warhack 1. 1 year ago on Google
    (Translated by Google) I have not seen city council that people work more unpleasant than in this one, call or go there they are all drawbacks. They don't pick up the phone in an apartment, I call reception to make an appointment in person and they tell me to call the phone to make an appointment, they never answer me. Scoundrels is little. (Original) No he visto ayuntamiento que trabaje gente más desagradable que en este, llames o vayas allí son todo pegas. No te cogen el teléfono en un departamento, llamo a recepción para pedir cita presencial y me dicen que para coger cita llame al teléfono que no me cogen nunca. Sinvergüenzas es poco.
    4 people found this review helpful 👍

  • 1/5 ISMAEL P. 1 year ago on Google
    Buenas tardes pongo estas imagenes para que vea los jandines que tenemos en la calle islas orchila. Después de llamar en varias ocasiones a parques y jardines no hacen ningún caso es de vergüenza que no se pueda uno ni sentar un banco. Eso si las glorietas las cuidan todos los dias para que getafe parezca una ciudad limpia
    4 people found this review helpful 👍

  • 1/5 ROSA B. 4 months ago on Google • 61 reviews
    Thanks to the city council of Getafe I'm going to have a terrible Christmas. Yesterday I was walking with my husband on Atena Street, in sector III, and I didn't see the sinkhole bending my foot. I called the local police several times and there was no way to contact them, in the end my husband had to go get the car and take me to the hospital. Let's see if he will do the favor once and for all to fix the streets, for that we pay taxes, which cannot be seen where they are placed. They would have to pay me for the expenses incurred and not being able to move for a while, in addition to ruining the holidays.
    1 person found this review helpful 👍

  • 1/5 Daniel C. 1 year ago on Google
    He llamado, varias veces, me han puesto la música de espera y tras un rato esperando me han colgado. Cuando por fin me han cogido el teléfono al cuarto/quinto intento de que me colgasen ellos, he pedido información derivado de la comunidad de Madrid, una mujer con un tono desagradable me ha atendido y simplemente me ha facilitado un teléfono, que no me ha sido de ninguna ayuda, solo para poder colgarme lo antes posible. No me extraña la puntuación de este ayuntamiento si los que trabajan en el son así de desagradables.
    2 people found this review helpful 👍

  • 5/5 Rene F. 3 years ago on Google • 39 reviews
    Outdoors is beautiful as you wait for your appointment time. Services are fast and smooth.

  • 5/5 Lungu N. 2 years ago on Google • 25 reviews
    Personal promto

  • 1/5 raul z. 2 months ago on Google • 19 reviews New
    Shame on the city council and its arrogant staff without education or empathy for its citizens. To request the registry they refer you to do it through the website and from the website they do not make an appointment.... Apart from the review, put complaints on your website and in the Ministry of Justice and the Ombudsman. It is the only way these people understand, with those writings they are forced to give explanations to their superiors....

  • 1/5 Jonathan 3 months ago on Google • 14 reviews New
    Someone thought of closing all the streets and not leaving a single exit because of a marathon It is not even known how many stopped and running cars there are, luckily as they are ALL 100% electric, they do not pollute... We must give a prize to the organizers, we need more living beings like this

  • 1/5 Hector R. 3 months ago on Google • 7 reviews New
    I am one of the people who always have all the documentation prepared and in order and in this Ayto. I have never managed to do something the first time. The last one, I made an appointment, they gave me an appointment 4 months later after trying several times because it seemed impossible; Finally the day of the appointment arrives and they tell me that it is not possible to process it because it is out of time “…excuse me…? The appointment…” I claim, stupefied, and they respond, not without a certain condescension, that: “man, you should have alleged…”, that's it, they give me an appointment for 4 months for a procedure that expressly indicated its nature at the time of requesting it. and I am responsible for having to present an allegation because I foresee that it will be out of time... I don't see the public service anywhere. Perhaps, to avoid all this, it would be advisable to work a little on the electronic headquarters and increase the number of procedures to be carried out by it, which is light years away from other Town Councils, even smaller towns.

  • 5/5 Jiwan S. 3 years ago on Google • 4 reviews
    good service

  • 1/5 estrella g. 2 years ago on Google
    Imposible encontrar la información que necesito. La página web es muy mala

  • 1/5 Juan Carlos A. 10 months ago on Google
    Una vergüenza de ayuntamiento, funcionarios incompetentes que no quieren trabajar. La gestión de empadronamiento es de lo peor que he visto. Mientras en cualquier ayuntamiento decente tienes cita en la misma semana, en este solo aceptan cita previa por internet, atención... para 3 meses!!. Pero vas al ayuntamiento y nadie hace nada. Parece que el requisito para trabajar en ese ayuntamiento es ser un vago.

  • 5/5 Júniors U. 2 years ago on Google
    (Translated by Google) Very helpful and attentive very well organized everything. (Original) Mu serviciales y atentos muy bien organizado todo.

  • 1/5 Patricia 2 years ago on Google
    (Translated by Google) Fatal the management of the urban gardens of Los Molinos in Getafe, on the phone where they are supposed to inform you they have no idea of ​​anything, they do not know dates or how I have to do so that they put me on the waiting list, and to To top it all I tell him that they have been empty plots for more than a year and he tells me that he does not know the reasons for them and that we must be aware of what is posted on the web. Terrible attention (Original) Fatal la gestión de los huertos urbanos de los Molinos en Getafe, en el teléfono donde se supone que te tienen que informar no tienen ni idea de nada, ni saben fechas ni como tengo que hacer para que me pongan el lista de espera, y para colmo le digo que llevan vacías parcelas más de un año y me dice que los motivos los desconoce y que hay que estar pendiente de lo que cuelgan en la web. Pésima atención

  • 5/5 Angel M. 2 years ago on Google
    (Translated by Google) Quick attention, very few people. The same has been luck or because it is August but with this COVI19 I did not have them all with me and the attention has been almost immediate ... However, 3 years ago I had to go to do some paperwork, in normal season, and it was also fast service. (Original) Atención rápida, muy poca gente. Igual ha sido suerte o porque es agosto pero con esto del COVI19 no las tenía todas conmigo y la atención ha sido casi inmediata.... No obstante, hace 3 años tuve que ir a realizar unos trámites, en temporada normal, y también fue rápido el servicio.

  • 5/5 Es G. 2 years ago on Google
    (Translated by Google) All kinds of affairs must be booked and planned in advance (Original) 各种事务 一定要提前预约和早打算

  • 1/5 Liviu G. 1 year ago on Google
    (Translated by Google) What is happening in this town hall? Why to change the address in the census do they give me an appointment months later? How much work do they have? This is a shame, public money for what and for whom? Why don't you work and serve the citizen? That's what you are for and we pay you! Online they take between a month and more, so how do I request a document if I need it now? (Original) Qué está pasando en este ayuntamiento? Por qué para cambiar el domicilio en el empadronamiento me dan cita meses después? Cuanto trabajo tienen? Esto es una vergüenza, dinero público para qué y para quién? Porque no trabajáis y servís al ciudadano? Para eso estáis y os pagamos! Online tardan entre un mes y más, entonces como pido un documento si lo necesito ya?

  • 1/5 Susi M. 2 years ago on Google
    Muy mala atención no tienen nada de delicadeza al servicio público deberían de poner a gente más amable es una pena que trabaje gente ahí que no tienen nada de amabilidad

  • 5/5 Jose Luis Lapido G. 2 years ago on Google
    Trato excelente de los funcionarios que me atendieron. Un diez.

  • 1/5 Kmush22 2 years ago on Google
    Giving 1 star just because I can’t give a 0 !People who work there are super rude, unhelpful, and mean. I have also been trying to book an appointment for the past 4 months and yet I can’t seem to get one yet because they don’t refresh their page. I have called, sent emails, and even gone there several times, but I’ve been rejected each time with a complaint paper in hand and no information. Honestly it’s a shame. They make you feel like they’re doing a favour for you, and the treatment is super bad even though the building is empty and they seem to do nothing but sit in their offices and chat around the halls. The woman who works there didn’t even allow me to enter the office, and when I was trying to explain why I came, she closed the door in my face because she had a phone call, then after 15 minutes she opened the door and was like “I can’t help you, bye”. UNA VERGÜENZA!!! This place needs a lot of fixing on so many levels, and A LOT of professionalism. Very Very Very disappointed.

  • 1/5 Agata M. 2 years ago on Google
    (Translated by Google) The telephone management is terrible and when you have managed to get the phone to be picked up in HR, the treatment is unpleasant. Hey, we know they call you a lot, but then answer the emails we send you. Thanks (Original) La gestión telefónica es pésima y cuando has logrado que te cojan el teléfono en RRHH, el trato es desagradable. Oigan, ya sabemos que les llaman mucho, pero entonces contesten los correos electrónicos que les mandamos. Gracias

  • 1/5 Leandro Y. 4 years ago on Google • 1 review
    I went there in the morning of June 7th. That woman In the reception table with terrible horrible attitude didn’t give me any useful information, she just ruined my day. Not only is she an useless employee but also a horrible human being. Let me see that face again I’m gonna vomit immediately.
    4 people found this review helpful 👍


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