1/5 Alex M. 5 months ago on Google • 2 reviews
I’m
writing
this
review
based
on
an
experience
I
had
here
with
my
partner
a
few
months
ago
when
we
visited
to
seek
help
for
some
persistent
pain
and
clogged
feelings
in
her
ears
and
sinuses.
The
reason
I
write
this
review
now
is
because—while
she
is
feeling
similar
symptoms
now—our
previous,
awful
experience
at
tanner
clinic
has
traumatized
her
away
from
seeking
care
for
this
issue.
I
feel
it
important
to
share
so
others
do
not
have
the
same
experience.
Both
the
doctor
and
the
nurse
who
saw
my
partner
were
incredibly
rushed,
unkind,
uncommunicative,
and
quite
frankly
lacked
any
bedside
manners
or
compassion.
We
came
in,
again,
for
intense
pain
and
pressure
in
her
ears.
While
doing
the
initial
examination,
both
the
doctor
and
nurse
belittled
her
discomfort,
handled
her
head
and
ears
without
a
gentle
touch,
acting
irritated
to
do
the
exam
and
making
her
physically
and
emotionally
uncomfortable
in
the
process.
They
ended
up
providing
an
ear-flushing
treatment
to
help
relieve
the
symptoms.
Instead
of
providing
any
insight
into
why
their
might
be
pressure
or
excess
wax
buildup—for
which,
medically,
there
are
plenty,
by
the
way—
but
they
literally
made
remarks
of
disgust
out
loud,
and
told
her
how
“gross
and
dirty”
it
was
as
they
cleaned
out
her
ear—all
without
asking
for
consent
to
touch/move
her
head
and
neck,
while
using
the
tools
aggressively,
and
failing
to
warn
her
of
the
discomfort
she
would
feel
during
this
short
procedure.
Shame
on
both
of
you
for
your
lack
of
professionalism
and
kindness.
You
made
a
lasting
negative
impact.
I
would
not
visit
here
again,
or
recommend
that
others
do,
especially
children
or
those
with
sensory
sensitivities.
1 person found this review helpful 👍