1/5 Diana 1 year ago on Google
Other
people’s
5-star
reviews
on
Under
Canvas
Moab
site
makes
my
1-star
rate
look
bad
and
unkind,
but
l
just
like
to
share
the
truth
of
my
experience.
My
family
of
three
were
on
a
road
trip
from
California
and
saw
the
beautiful
pictures
on
its
website.
We
chose
a
king
tent
suite
for
over
$1,000
for
the
night.
As
a
family,
we
have
done
many
glampings
in
Safaris
in
Africa,
Sahara
Desserts
White
Oasis
and
jungles
in
Asia.
So
we
are
experienced
in
outdoor
camping
and
understand
what
to
expect
from
“glamorous
camping”.
Upon
checkin
at
Moab
site
at
6:30pm
after
a
long
haul
driving
,
the
first
thing
the
staff
told
us
was
there
was
no
meal
service
even
though
there
was
a
bbq
pit
etc.
The
only
food
they
offered
on
additional
charge
was
some
snacks.
We
were
too
tired
to
drive
to
town
so
we
went
to
bed
empty
stomached.
But
that’s
our
choice
so
no
blame
on
them.
Entering
the
tent,
it
had
a
king
bed
and
private
bathroom
quarter,
but
it
was
no
suite
tent.
My
child’s
tent
is
completely
separated
from
mine,
with
no
wash
or
toilet
facilities.
His
twin
bed
was
laid
closely
against
the
tent
(canvas
wall).
I
was
so
surprised
because
I
thought
I
had
paid
$1000+
for
a
family
suite
tent.
To
that,
the
staff
replied
that
I
had
been
mistaken.
When
I
pointed
out
that
my
tent
was
very
close
to
the
highway,
he
told
me
that
he’d
come
back
and
move
us
to
a
one
in
the
back,
but
he
never
came
back.
And
this
turned
out
to
be
a
disaster
later
in
the
night.
Turning
on/off
water,
holding
the
faucet
wire
on
/off
with
one
hand
or
another
…
are
all
part
of
the
camping
eccentricities,
and
considerable
actions
for
the
environment,
I
understand
all
that
although
nothing
glamorous
about
it.
But
I’m
not
going
to
complain.
Then
came
to
the
sleeping
time.
The
amount
of
noise
from
the
highway
traffic
was
deafening
to
say
the
least.
There
was
mountains
right
in
the
back.
They
should
have
pitched
the
tents
at
the
foot
of
that
so
the
mountain
walls
can
serve
as
a
buffer
zone
for
the
gust
winds
and
traffic
noises.
Outdoor
camping
is
about
tranquility
and
stargazing,
isn’t
it?
The
Moab
site
offers
none
of
these.
In
the
middle
of
the
night,
my
son
ran
into
my
tent
because
the
canvas
wall
of
his
tent
kept
slapping
into
face
and
head.
We
all
got
up
and
then
I
saw
the
earplugs
on
the
table.
My
god,
so
they
knew
this
place
was
noisy.
Otherwise
why
on
earth
should
they
provide
the
earplugs?
But
they
didn’t
warn
us!
Nobody
did
even
when
they
helped
drop
off
our
bags
into
our
tent.
We
stayed
awake
whole
night
and
couldn’t
wait
to
leave
as
soon
as
the
day
broke.
I
love
thé
concept
of
glamping.
And
I
believe
they
are
doing
a
great
job
marketing.
But
it
is
a
shame
that
they
are
not
doing
what
they
say
or
show
on
pictures.
The
gold
standard
of
doing
hospitality
business
is
honesty.
I’m
so
sorry
to
give
one
star
but
I
truly
wish
Under
Canvas
do
a
better
job.
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