Featured Reviews


Frequently mentioned in reviews: customer (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 EMMANUEL SMART (. 1 year ago on Google • 34 reviews
    I went to fix my sim , and link the NIN as recommended by the federal government
    3 people found this review helpful 👍

  • 3/5 Ufuoma A. 2 years ago on Google • 107 reviews
    Been having unstable reception of late. The office is quite nice but I wish the staff would be a bit more proactive and show more concern. They can be quite passive to complaints sometimes. Otherwise its great
    1 person found this review helpful 👍

  • 3/5 Jacks E. 2 years ago on Google • 37 reviews
    Poor customer service. There isn’t a defined process. Everything else is working though. You can get your NIN done here.
    2 people found this review helpful 👍

  • 5/5 DAVID E. 2 years ago on Google
    I went to purchase a pocket 4G MiFi which cost ₦5,000 ($10) and i received 5gigabyte free data to browse with for 1 month. It's really a nice device.
    2 people found this review helpful 👍

  • 4/5 okesade o. 1 year ago on Google • 22 reviews
    Service was too poor. Management need to sit tight, organize and prioritize customer satisfaction. Staff leave the affairs to security agent. If this is a case of staff shortage, management should do something about it.
    1 person found this review helpful 👍

  • 4/5 Heaviez 1 year ago on Google
    Breezed in briefly to enquire about esim. The staffs were response and straight to the point. Left disappointed as Airtel doesn't offer esims.
    1 person found this review helpful 👍

  • 4/5 Israel E. 8 months ago on Google • 48 reviews
    An amazing experience, so far it better than other network providers when it comes to walk-in support

  • 4/5 Emem E. 6 months ago on Google • 46 reviews
    I had a quick stop here sometime ago and I had a quick fix to my issue

  • 4/5 Nathanael F. 1 year ago on Google • 21 reviews
    It's a pretty nice place. Get IN and get all your Airtel-related problems fixed in 30mins or less. Do you need MiFis, Routers, or ODUs? Walk IN. You can even get your NIN done here. Just walk IN

  • 3/5 Mmenyeneabasi E. 3 months ago on Google • 6 reviews New
    It was comfortable with quick customer service

  • 5/5 Yhutiee U. 1 year ago on Google
    Good place for telecommunications resources and solutions to your sim card problems.

  • 3/5 CHARITY A. 1 year ago on Google
    Will definitely get your problem solved but the staff need to do their job with life....i don't have to spend my whole day looking at their face

  • 4/5 Edet 1 year ago on Google
    Nicely maintained office Busy most of the time Courteous and helpful staff

  • 5/5 Ekeoma C. 1 year ago on Google
    Service was quick. They have an amazing staff in Cookey. She is SUPER efficient.

  • 5/5 Ola s. 1 year ago on Google
    Got a MiFi there. Nice customer service. Wheelchair accessible, not so big parking space.

  • 5/5 Enwọñọ N. 1 year ago on Google
    Standby customer service is almost always available. They also seem to be partnering with Airtel rather than working for Airtel. This significantly reduces monopoly as they're several personnel available.

  • 5/5 Emm N. 10 months ago on Google
    Great customer care service.

  • 2/5 Sarah A. 9 months ago on Google • 2 reviews
    Charged me exhorbitantly for something that should be lesser, still made mistakes in filling in my details Had to go back again, they ended up doing opposite Of what I needed. Kept going back and going back until it was manageably fixed.

  • 4/5 Mfon Ezekiel A. 2 months ago on Google • 2 reviews New
    I was attended to as a customer of Airtel Communication Service. However, the service required me to wait for 24 hours before using my Airtel line


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Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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