Featured Reviews


Frequently mentioned in reviews: staff (46) hotel (22) service (22) good (18) stay (15) nice (13) experience (13) clean (10) room (10) maintained (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Bhupal reddy B. 1 year ago on Google
    Nice and clean room . Food was tasty and delicious. Helpful staff. Specially the female staff on reception. Only thing that is bit unlike is lunch time is 12 to 3 pm. And check in time is 3 pm. How guest will enjoy the lunch ? But still very helpful staff provide the lunch to my guest. Staff have very positive attitude. God bless you all staff member of the hotel.
    1 person found this review helpful πŸ‘

  • 5/5 SALIN O M. 4 months ago on Google
    This is wonderful,I visited with my family,friendly,so helpful staffs especially all,atmosphere, very good Atmosphere The overall experiences was really nice. House keeping staff gave superb service and assisted us in all our needs. Special mention about Mr. Sanjay Sawant, Mr. Dinesh and Mr. Imran who were available all the time and assisted us with all our needs and requirements.
    1 person found this review helpful πŸ‘

  • 5/5 Amrapaliyggff S. 9 months ago on Google
    This place was simply wonderful. I visited with my family and everyone loved it starting from chatney to dal to dessert and all other dishes. They went extra mile to get a cake for me as it was my birthday:) The staff are very friendly. I have been here and will definitely visit again whenever I am in Baroda.
    1 person found this review helpful πŸ‘

  • 5/5 Takshit S. 7 months ago on Google
    We dined at peshawri by itc, they have the best dal bukhara and people come from different places just for this dal. It’s worth trying. We were assisted by ashfaq, he was kind and polite and explained us all about the theme of the restaurant. Ambience 5/5 Food 5/5 Services 5/5
    1 person found this review helpful πŸ‘

  • 5/5 Barodianbhumi 7 months ago on Google
    This is the signature of the Welcome Group. They nailed it. The best services, food, and ambience are just speechless. Went after many years, but the aura remains the same. The food, especially the custard with fruits, was amazing. My friend had been served fried fish and chicken as well.
    1 person found this review helpful πŸ‘

  • 5/5 Ahmed S. 10 months ago on Google
    One of the finest hotel and friendliest staff I have ever had. The lunch, room service and breakfast were amazing. Special thanks to staff for their amazing service and hospitality. Would love to stay at this hotel everytime.
    1 person found this review helpful πŸ‘

  • 5/5 Sushmita K. 1 year ago on Google
    To VADAN SINGH: You guys rock! From beginning to end of the planning of my sister's wedding event, you made us feel comfortable and confident. Working with you not only brought us the experience we were looking for; but enriched our faith in professionalism. All the skills that are necessary in your field were very apparent throughout a process that can be intimidating and anxiety ridden. You and your staff not only know the intricacies of planning such events, but your people skills generate good will at every turn. On behalf of my family, I would again like to thank you for a most wonderful wedding celebration.Our family and friends thoroughly enjoyed the beautiful setting, delicious food and the great service that you and your team provided. We received the glowing feedback from our guests and we couldn't be happier. Thank you for keeping us all on track. If not for you, I might still be wandering around like the sheep. You and all the ITC staff did a tremendous job, made for a very special day, leaving us with memories that we will always treasure. You are well placed in your industry, and I would highly recommend you to anyone that would listen! Thank you for your contribution to a happy memory.
    1 person found this review helpful πŸ‘

  • 2/5 Rajinder G. 6 months ago on Google
    overall a very underwhelming experience compared to other ITC properties i have stayed at. this is an older property and many parts including the rooms are outdated an not well kept. from checkin to checkout the experience didn't have the ITC 5-star quality feel. The hotel also seemed understaffed at points. the room service was not good. The breakfast was average.

  • 2/5 Abhishek N. 1 year ago on Google
    The Welcome staff at the entry are very warm, helpful and few staff( don't remember the name) one who is the main at the restaurant were also caring and respectful but i found out that few junior level staff are in hurry and was not welcoming. Need Improvement. Disliked Β· At the reception, Manish and Divya, both were not cooperative and didn't help me with check out. They debited amount for one extra day which i didn't even use because I didn't informed booking.com earlier that i was checking out. I really felt this issue could be resolved easily instead suppressing the issue on me. Bad Management and poor way of treating customers. Money is surely important but it should not be taken forcefully. Due to this both person, i will never visit this place nor recommend to anyone.

  • 5/5 HR D. 11 months ago on Google
    We are so satisfied with the facilities given by staff and management, all are cooperative and very clean and well organised Banquet hall. All arrangement has been done as per requirements. Also food quality and taste is excellent.

  • 5/5 Harishroyal M. 1 year ago on Google
    Two things that make this hotel stand out. 1- its at the heart of the city and 2- property is well maintained, neat and clean. The staff is courteous and welcoming. Room sizes are good and well maintained. Overall it was a nice stay..!!

  • 4/5 Ramesh P. 5 months ago on Google
    I had posted a review about bad service which they promptly fixed. Kudos to the manager, Mr Sengupta Coming back to the hotel, great location, right in the middle of the town. Rooms are on the older side, hence the 4 stars. Food is fantastic at both the restaurants Nice lounge

  • 5/5 Vishwaja N. 5 months ago on Google
    The food we have here were very delicious and tasty. Peshwari is really very good. The staff named Manvendra and Nitish served the food to us with their happy faces. Mr. Dilver welcomed us with a nice smile. Really loved the food. Would like to visit again for food.

  • 5/5 Dream party S. 1 year ago on Google
    Excellent food and hospitality by the staff. All my guests liked the hot served food. Staff was flexible to accommodate all our requirements. banquet too good for any function ,.

  • 5/5 Manas G. 5 months ago on Google
    Excellent stay. Just came today. Very clean. Well behaved staff. Great taste and variety of food.

  • 5/5 sapna C. 5 months ago on Google
    Very Amazing food, and fabulous ambiance very good staff. Mr Manvendra & Mr. Dalvir was so nice. Over all it was Excellent service and Excellent Experience

  • 5/5 Prachi S. 5 months ago on Google
    Placed in the heart of city. Well maintained beautiful property. Goid choice of . Nice service by staff. Overall, I enjoyed staying there.

  • 5/5 Balaji Academy (Nair S. 11 months ago on Google
    For the last 20 years, we have been visiting this hotel for any kind of special occasions. We are here today to celebrate my daughters πŸ₯³..birthday as usual. It was a really great experience and really enjoyed. Food was very tasty and especially the staff members Dalbir and Francis were really great 😊 . I really appreciate their hospitality

  • 5/5 Akash S. 6 months ago on Google
    Had an excellent stay at WelcomHotel, Alkapuri at Vadodra. The overall experiences was really nice. House keeping staff gave superb service and assisted us in all our needs. Special mention about Mr. Sanjay Sawant, Mr. Dinesh and Mr. Imran who were available all the time and assisted us with all our needs and requirements. Also, Ms. Seema, Mr. Alok and Mr. Vipul were helpful during check in and check out. They even assisted with some local guidance during our stay. Must stay hotel in Vadodara.

  • 5/5 Shubhranshu P. 5 months ago on Google
    Excellent Service in Peshawari Restaurant by Manvendra and Nitish and Mr Dalvir. Food is delicious and Ambiance is very nice.

  • 5/5 Hasmukh vanakar V. 1 year ago on Google
    I stayed for a day and had a comfortable experience. Hotel is beautifully designed with vintage theme. The lobby and guest seating area is very nice with good antiques. The staff and their service was upto the mark. Thanks for everyone

  • 5/5 Rayji S. 1 year ago on Google
    Fabulous experience. Rooms and all amenities were high class. Top notch sanitized system including cutlery, bag, etc. The unforgettable experience was the Food.

  • 4/5 Aftab M. 4 months ago on Google
    Excellent rooms. Food is excellent and didn't disappoint. Couple of special mentions to Divya and Naaz at the front desk. Just one thing to point out, while loading our bags I tipped a couple of boys from the concierge. They just dissappeared after the tip leaving behind one of my bags unloaded onto the car. Wasn't pleasent to be just left there after a positive end of stay.

  • 5/5 Pranav B. 4 months ago on Google
    Hospitality of the staff was outstanding. Breakfast has a variety of options for everyone. Rooms were very cozy, with routine room service. Highly recommended to check this out.

  • 5/5 neel s. 4 months ago on Google
    Dined at iconic Peshawri. Lip smacking food as always - Dal Bhukhra and Paneer Khurchan were delicious! Dalvir ji and team were extremely warm and welcoming. They made us very comfortable and it was a fantastic experience overall.

  • 5/5 Harsha 2 years ago on Google
    I stayed for a day and had a comfortable experience. Hotel is beautifully designed with vintage theme. The lobby and guest seating area is very nice with good antiques. The staff and their service was upto the mark. They are following full covid guidelines and wallet parking is also available. The room which I stayed had beautiful lamps and a nice pool side view. Breakfast buffet had good options both for veg and non veg(pictures attached). Taste and quality was Good. The complete hotel was neat and clean. I really liked everything about the hotel and the stay.

  • 5/5 bhavik m. 1 year ago on Google
    The hospitality provided by Mr Vadan Singh is outstanding. He understands customer requirements and has a talent to take care of guests. We are highly delighted with all support staff and banquet staff too Mr. Soram & team. Looking forward for many more happy moments to be celebrated at your hotel.

  • 5/5 John Sunil Samuel R. 1 year ago on Google
    Very nice hotel for both business and pleasure. Very courteous staff, good ambience. The maintenance of bathroom fittings could be better, but it's definitely not too bad to offset the overall experience. The breakfast buffet spread was sumptuous. Highly recommended.

  • 5/5 sid k. 1 year ago on Google
    Best hotel in Baroda. Exceptional service and staff. They made some very special arrangements for me and my colleagues and made our stay beautiful. Would highly recommend this place. This hotel also has an in house liquor shop which can be used after preparing a temporary permit.

  • 5/5 Howard B. 1 year ago on Google
    First trip to India. Staff were very welcoming and extremely helpful. Rooms well appointed. Other facilities are excellent. Restaurant catering is of a very good standard. Menu is quite varied.

  • 5/5 Kedar K. 1 year ago on Google
    Clearly, well trained staff, perfect service and great food. The room decor is bit traditional as the ITC hotel theme is generally traditional/royal but it was well maintained. Felt that the staff at reception and the restaurant, really cared for the comfort of the guest. Would stay here again when in the city

  • 5/5 Sanjay D. 1 year ago on Google
    Very nice hotel, Super Value for money. The breakfast & Dinner package we took was really good. Superb food at a very reasonable cost. Very high level of service with all the staff being very helpful with a smile.

  • 4/5 Sani V. 1 year ago on Google
    Excellent service, nicely maintained rooms, very hygienic and clean but still not value for money. This is much costlier than nearby hotels. I have not stayed in other hotels in Vadodara, so can't compare but this hotel lags a bit compared to luxury hotels elsewhere. Probably the building is old and there is limited scope to expand facilities. Things I prominently disliked - the swimming pool is not very appealing and although clean, it is mostly ignored by the staff so remains for namesake. We could not use it in the morning because it was mistakenly written closed and then when we came back in afternoon they had started decorations around for a wedding, very disappointing. Second - fitness area, negligible. Most important - bathrooms although well maintained and stocked, are extremely small... Probably constrained by the structural limitations. Overall, while there is nothing to complain about, it didn't feel like we were staying at one of the top hotels in the city

  • 4/5 Vishal K. 1 year ago on Google
    Good experience staying here. The rooms are nicely maintained with all amenities one would need. The in room dining is fast & is precisely delivered as per the time they say. The staff is polite and warm. The breakfast is just average and the in room dining menu also is very limited.

  • 5/5 KPS S. 1 year ago on Google
    The stay was great and would prefer to choose again and also will recommend others to visit. Especially, Mr. Chandermohan Sharma the Manager had provided me excellent services and support. Please also convey my appreciation to the cook who prepared excellent food. Specifically the one who prepared Lal Mans curry at Cambay is an asset to the hotel. One of the authentic taste I have ever found at hotels.

  • 4/5 M. S. 1 year ago on Google
    Stayed there for a couple of weeks. Polite Management, employees and delicious food. My driver was allowed to park outside. Breakfast can be fully recommended. The gym was alright (1 room, not too much equipment). The pool was fine but nothing special.

  • 5/5 POOJA 1 year ago on Google
    Nice and clean room . Food was tasty and delicious. Helpful staff. Specially the female staff on reception. Only thing that is bit unlike is lunch time is 12 to 3 pm. And check in time is 3 pm. How guest will enjoy the lunch ? But still very helpful staff provide the lunch to my guest. Staff have very positive attitude. God bless you all staff member of the hotel.

  • 4/5 Meet P. 1 year ago on Google
    The staff were friendly and accommodating, answering any questions I had and providing recommendations for local restaurants and attractions. I appreciated their willingness to go the extra mile to ensure I had a great stay. The location was also ideal, with easy access to the highway and a variety of nearby shopping and dining options. Despite its convenient location, the motel was surprisingly quiet and peaceful at night, allowing for a restful night's sleep. Overall, I would highly recommend this to anyone looking for a comfortable and convenient place to stay. The staff's hospitality and the room's cleanliness and amenities made for an enjoyable and stress-free experience.

  • 5/5 Sushil P. 1 year ago on Google
    We held a large engagement party for my nephew, and all went very well. The staff from event manager, chef, service manager to all the servers were very efficient and delivered better than expected. The test - all our local and international guests, many who also stayed at the hotel, raved about the food, the service and the event overall. Many thanks to the Welcom Hotel team!

  • 5/5 Sanjeev B. 1 year ago on Google
    Two things that make this hotel stand out. 1- its at the heart of the city and 2- property is well maintained, neat and clean. The staff is courteous and welcoming. Room sizes are good and well maintained. Overall it was a nice stay..!!

  • 5/5 Samyukta A. 1 year ago on Google
    Always a pleasure to eat in this restaraunt. The buffet has a large variety of different cuisines. The service was amazing. The staff, specially Nishikant ensured that we get excellent service and hot good food. All in all wonderful experience and nice ambience.

  • 4/5 Swapnil P. 2 years ago on Google
    Stayed here 2 times in April 22. The location is good, the staff is excellent and really helpful. Overall the place is well maintained but the rooms, specially the bathrooms could have been little more clean. The restaurant food quality was also decent but they can improve in-room food quality. Overall, a value for your money and good option in vadodara.

  • 5/5 Sumita K. 1 year ago on Google
    Loved the level of service we experienced during our three day stay here. The Front Desk Housekeeping and the F&B service staff is amazing. They took care of each and every detail of ours. The Buffet breakfast has an awesome spread. Food at the Peshawri restaurant is absolutely amazing. Would definitely recommend this hotel to people travelling to Vadodara

  • 5/5 Sanjay L. 1 year ago on Google
    The staff is very good and smiling. Right from main gate to reception to housekeeping and restaurant, all of them greet us when they meet Room is spacious and comfortable. Housekeeping staff especially Sanjay and Anil provide all the required facilities


Call +91 265 233 0033 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Last updated:
()