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  • 1/5 Nupur D. 2 years ago on Google
    I stayed here after reading all the amazing reviews but was disappointed at the size of the rooms. The Deluxe room almost ends as soon you open the door. Space is extremely compact. Bathroom was very average. When you book a 5* you expect a better experience but that was not the case here. You can easily get a great option in this price range in the surrounding area. Only good thing was the breakfast. Great quality service and variety at the breakfast.
    6 people found this review helpful πŸ‘

  • 5/5 Nishil B. 2 months ago on Google β€’ 53 reviews New
    Lovely stay. Great staff and very accommodative in terms of requests. And great value for money in terms of service provided and stay. Just one thing Wifi access needs to be improved. Great food and good spread in terms of buffer for breakfast as well as dinner

  • 4/5 Naveen Y. 1 year ago on Google
    Nice hotel and very good and polite staff, service. Food was good, there were good options available in breakfast and dinner buffet. However a 5 star generally have more variety. My room lock was not working fine.. I had to hold the door for 5-6 seconds to lock it. This was prblem with my room only. Location of hotel is very good. One observation, all the days when I entered room, AC was on after room service even when I switched off the AC when i left for office.
    3 people found this review helpful πŸ‘

  • 5/5 Akshara T. 1 year ago on Google
    One of the good hotels in the area! This has great dining as well as pastry options! Food: They have great dining options! One of the them is the buffet which me and my family frequent. The buffet is quite lavish and has great options across the courses! Pastry: This too is one of the best! The cakes and pastries here are superb too! Definitely much better than quite a lot of bakeries! Recommendation: Lunch/Dinner buffet and pastry shop
    2 people found this review helpful πŸ‘

  • 5/5 Shailesh S. 1 year ago on Google
    Very decent place to organise functions and gatherings. The only downside I came across is the parking situation in this place for guests. The food, internal ambiance and everything is great for what you pay and the hotel staff is also friendly enough to help you in every situation. Fantastic decoration and the combination was awesome. A recommended place!
    2 people found this review helpful πŸ‘

  • 4/5 nikhil p. 3 months ago on Google β€’ 34 reviews New
    This is 5 star hotel with mid range price. I am not really sure why this is 5 star from normal experience and feel point of view. But overall this is decent place. We stayed there for 3 night with family, young kids. This is not a kid friendly hotel. Positives: 1. Decent price 2. Good spacious rooms 3. Variety in breakfast 4. Decent, professional reception experience 5. Centrally located, Vadodara is not big though. Negatives: 1. No games, fun area for kids 2. Sometimes room service will be slow, very slow Suggestions: 1. Add carpet in rooms. Old white tiles make room feel older. 2. Overall customer experience was good, but try being more friendly or show empathy. Walking extra mile with service ads great value. In our stay only 2 executives tried to be friendly with my 2 yr old that too on last day. Overall i would say good hotel but need more human touch.

  • 4/5 karun k. 11 months ago on Google
    had the pleasure of dining at [restaurant name] and it was an exceptional experience from start to finish. The food was simply outstanding - every dish was expertly crafted, beautifully presented, and bursting with flavor. The ingredients were fresh and of the highest quality, and the portions were generous. The service was impeccable as well. Our server was knowledgeable, friendly, and attentive without being overbearing. We were impressed by the wine list and the sommelier's recommendations were spot on. The ambiance was perfect for a romantic night out or a special occasion. The lighting was soft, the decor was elegant, and the music was just the right volume. Overall, I highly recommend [restaurant name] for anyone looking for an unforgettable dining experience. It's not just a meal, but an event that engages all your senses. While the prices are on the higher side, it is worth every penny for the quality of food, service, and ambiance provided. I can't wait to go back!
    1 person found this review helpful πŸ‘

  • 5/5 Nishant T. 5 months ago on Google
    Great Location - just 10 minutes walking distance from Vadodara Station. Good service - reception, restaurant & 24/7 room service. Good food - dinner & breakfast buffet. Spacious and clean room. Good value for money.
    1 person found this review helpful πŸ‘

  • 5/5 Roshan Z. 4 months ago on Google
    One of the good hotels in the area! This has great dining as well as pastry options! Food: They have great dining options! One of the them is the buffet which me and my family frequent. The buffet is quite lavish and has great options across the courses!
    1 person found this review helpful πŸ‘

  • 5/5 Vinay S. 4 months ago on Google
    Grand Mercure Vadodara Surya Palace exceeded my expectations in every aspect. The luxurious ambiance, impeccable service, and attention to detail truly stood out. The spacious and well-appointed rooms provided a comfortable retreat, while the culinary experience was a delight with a diverse menu and exquisite flavors. The staff's professionalism and hospitality added to the overall positive impression, making my stay memorable. I would highly recommend Grand Mercure Vadodara Surya Palace for a truly enjoyable and upscale accommodation experience.
    1 person found this review helpful πŸ‘

  • 1/5 sudarshan b. 1 year ago on Google
    Do not stay here. Stayed here in 2021 n now in 2023. The hotel has gone from excellent to worst. The food they serve is stable....they don't even take efforts to change name of food. They served stinking rice to kids. 02 of our guests suffered food poisoning. Do not stay here and if going for buffet meal be rest assured it's of previous meal.
    1 person found this review helpful πŸ‘

  • 3/5 Shibliyar P. 1 year ago on Google
    I believed Grand Mercure Surya Palace was a very reputed and five star hotel until I stayed there. The reception area and dining rooms are very good. The room service is excellent. It was a very disappointing experience during check-in, the hotel receptionist was inattentive and neglectful. They took long time to allot a room even it was already booked by my organization in advance. The rooms of this hotel are very small and all the stuff fitted in rooms are too old or look outdated. The room is so small that there is no space to walk inside. Also, untidy carpet and spider webs all over the room. The bathroom is small too and the fixtures used are damaged or old. The walls of the rooms and bathroom look not painted for a long time.
    1 person found this review helpful πŸ‘

  • 5/5 Kamal J. 1 year ago on Google
    It was amazing stay at the hotel especially Mr. Hemant helped with all the needs and made the whole experience great and enjoyable. Ambience, services, spa and food are really good too. We planned it around the Birthday so they host the really sweet surprise. Looking forward to experience it again ;)
    1 person found this review helpful πŸ‘

  • 5/5 AJAY P. 1 year ago on Google
    My review is not for stay but for a get together hosted by me on 7th May at Regal banquet hall. All arrangements including food were excellent. The banquet hall staff were very nice and caring. I give full marks to the hotel for excellent arrangement.
    1 person found this review helpful πŸ‘

  • 5/5 Siddhant P. 2 years ago on Google
    The Team of surya palace, specifically the Front Desk Staff were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The service was exceptional as well. Would definitely send a friend there. Furthermore, Took advantage of the downtown location to walk to dinner, check out the other services, and have drinks. It was great. Lastly, The service was top notch as always. Bed comfort can not be beat. This is the perfect hotel for a weekend getaway in Vadodara. The downtown area on Main Street is a best kept secret and the Surya Palace offers everything you need if you don’t feel like venturing out.
    1 person found this review helpful πŸ‘

  • 5/5 Daxa P. 2 months ago on Google β€’ 12 reviews New
    Convenient, friendly staff and value for money. I would gladly revisit and recommend this hotel to others. As I was leaving after a 7 nights stay Poonam in the restaurant packed some food for my road trip. It was a lovely and thoughtful gesture.

  • 5/5 Nitin D. 3 months ago on Google β€’ 6 reviews New
    We booked the Crystal hall in the month of March 2023 for our event in December 2023. Most of our interactions with the sales and decoration team was smooth. They also helped us in selection of menu which was very helpful. The incharge of actual event and the supporting staff too were very decent and cooperative. They made separate arrangements for Jain food which was not in the contract. Food quality was excellent. Overall a very nice and satisfying experience..

  • 5/5 ANKUR A. 2 months ago on Google β€’ 4 reviews New
    Had a perfect wedding event ...Crystal venue was decorated bueatifully, food quality was top notch & staff (Mr. KANU & Team) was a very wordenful host & event manager. Will recommend it highly.

  • 5/5 Abhishek S. 1 year ago on Google
    Excellent location.Big Rooms.Nice washroom in the room. USP is the swimming pool and it's amazing experience. Centrally located. Room size is real big and equipped with all amenities. Overall amazing experience. Mr Shubham who helped me a lot about the information of nearby places and gave me the best rate. Really been very helpful at all stages of my 4 days trip Thank you

  • 5/5 vaghela p. 3 months ago on Google New
    My visit o hotel when my sister's daughter marriage arrange here. Service was so good also hotel management manage all things so well. Food is so superb. It means everything is so good and my experience in this hotel was extremely high level..

  • 5/5 Rishi S. 3 months ago on Google New
    Good hotel, excellent staff. Great for events, We had Jyotshna as our event manager. She was excellent in every aspect from initial dealing to the entire execution of our wedding. I would recommend her to anyone else who is planning on any type of event.

  • 5/5 Pragnesh P. 3 months ago on Google New
    staff was great, Unnati helped me with everything at the front desk...she was great. decorations were great in the room. thanks for everything. Will definitely stay here again when I am back in India.

  • 5/5 Srinath A. 3 months ago on Google New
    Booked the ball room and a few deluxe rooms for our ESG event on 12 th December. The experience was extremely good. Staff are courteous and professional, rooms perfectly in order, food is fresh and tasty. A special mention to Banquet manager Mr. Deepak for his personal attention to details and Mr kanubhai & Sunil for for taking extra care of all our minor requests too

  • 4/5 Sandeep C. 2 years ago on Google
    Hotel location is good, rooms are basic and small. Restaurant food quality is excellent. On the ground floor they have banquet so you can see parties going there with loud noise but good part is that in rooms you don't disturbed by any party music.

  • 5/5 Rahul S. 4 months ago on Google
    We arranged Banquet lunch for party of 34. Aman and Birendra as manager, were very polite, friendly and service oriented. They addressed all our needs as expected and beyond. We also arranged Dinner buffet with Kanu Bhai and team. It was wonderful service by the team. Food was great and home style bhindi reminded me of home.

  • 5/5 Ruchi Tandon N. 5 months ago on Google
    The hotel is suitably located to explore the beautiful city of Vadodra. The rooms and other hotel facilities were good. We enjoyed the warm hospitality of the hotel staff who was very responsive to all our requests. The food was delicious with a mix of local & global delicacies.

  • 5/5 HDP 1 year ago on Google
    Excellent location.Good Rooms. Swimming pool and it's amazing experience. Centrally located and fully centralized AC Room size is good and equipped with all amenities. Overall amazing experience. Mr Avinash who helped me a lot about the information of nearby places and gave me the best rate. Really been very helpful at all stages of my 2 days trip Thank you

  • 5/5 Dhruv T. 4 months ago on Google
    Overall had a excellent stay ..Smooth check in and check out , courteous and helpful.staff , excellent rooms and delicious food ... Overall an excellent stay ..Only thing needs to improve is the wifi speed . The hotel needs to have atleast 10 to 15 Mbps speed so guests can work comfortably and the windows need to be cleaned as my room window was very dirty .. but overall enjoyed my stay.

  • 5/5 Vaishanavi J. 5 months ago on Google
    I recently had the pleasure of staying at the Grand Mercure, and it was an exceptional experience from start to finish. The hotel's elegant ambiance and friendly staff made me feel truly welcome. The room was spacious, clean, and tastefully decorated, offering a comfortable. I would highly recommend Grand Mercure to anyone seeking a luxurious and memorable hotel experience.

  • 4/5 Pradnya M. 1 year ago on Google
    The staff is very friendly and approachable. The food is tasty. They adjust to your needs. The rooms are little small but have fresh vibes and newness everytime you go. The gym is very very small with minimal machines. But overall it's a good hotel and I would consider staying there again.

  • 5/5 amey d. 4 months ago on Google
    Excellent show by the staff. Grt food and very courteous staff. Thank u for making my family event a grand success. Would love to host more family functions in the hotel. Keep it up

  • 4/5 Sheelan C. 1 year ago on Google
    Although the hotel is very limited in its means and services, it steals your heart with the amazing kind of food that they serve at the Buffet... Rooms are quite comfortable laundry is decent and so is the linen and the bed... all in all ,,, this hotel gives you very good Vibes and hence I will repeat this hotel on my next visit

  • 4/5 Bhargav P. 2 years ago on Google
    Very decent place to organise functions, meetings and gatherings. The only downside I came across is the parking situation in this place for guests. The food, internal ambiance and everything is great for what you pay and the hotel staff is also friendly enough to help you in every situation. A recommended place!

  • 5/5 Vibhuti P. 1 year ago on Google
    We went there for an event. The menu dishes were nicely prepared, delicious. The service whe having lunch was excellent. The attendants were there to keep picking up the used plates, glasses and other stuff. It looks good to have an event here. It can accomodate many people comfortably. The eating arrangements were such so that there was no rush and no crowd or line for taking food.

  • 5/5 RAHUL S. 1 year ago on Google
    We booked venue: Syndicate for Ring ceremony. Arrangements were good. Decoration part was very nice, especially Mr. Imran who is handling decorations part is very humble, kind and helpful, he understands your needs well, gives his inputs according to his experience and expertise and tries to make your event memorable

  • 4/5 Rajendran R. 1 year ago on Google
    Attended a ceremony in their crystal room. The hall is sufficient for 400 perx ... With a very beautiful ambience. Eateries served on the side portion of the hall, without hindering the main activities. Food items are fabulous.. Both veg & non veg. Only drawback is the parking.... Your vehicle has to be parked in the open space, in front of the hotel. When I collected my car it was so heated up due to midday sun... like a boiler chamber. Except for this hitch, it's really a great experience with Grand Mercure...!!

  • 5/5 Rahul T. 1 year ago on Google
    Hygienic well maintained facility for stay, great ambience very supportive staff. Food is fresh, gym/pool/steam service are available. Overall I stayed at this hotel for a week and my stay was well managed by the team!

  • 4/5 Trupti N. 1 year ago on Google
    We held a corporate function here which included family members and the way it was managed by Kanubhai, Gopalbhai and their whole team was best. The food was delicious and highlight of the whole event... The staff was very courteous and helpful... Overall an evening to remember for all the company staff and family members. All thanks to the whole team of Grand Mercure... For such a big gathering with effortless preparation, the banquet here is a must try... Thank you Once Again to the whole team of Grand Mercure.

  • 5/5 SB S. 1 year ago on Google
    The hotel is located about 30-35 mins from the airport. When checking in, pl specify wher u want a smoking or a non smoking room. The food is good, and the best part is that they do not charge you extra for an odd item more than entitlement. Good ambience and the ac in the room is really effective. Good set of staff and you get prompt response on phone. The attached washroom door is made of frosted glass with some gap around. This could be embarrassing for the user in case u have called in guests. But, this should not be a problem in family environment. Overall a nice hotel.

  • 3/5 Milind P. 1 year ago on Google
    Grand Mercure is excellent budget hotel. The room, though small is very comfortable. The linen is of good quality and always well laundered. The food spread is very good and service by restaurant staff was excellent The only drawback I found was the inability of if the front office staff to assist in arranging airport drop (paid service). They made leave for the airport at 4 am (presumably cabs were all booked) only to realise the airport doors are closed and had to wait outside for 30 min. πŸ˜’

  • 5/5 Abhi Jith K. 10 months ago on Google
    Very nice hotel that is situated in heart of Vadodara. Stayed many times in this hotel and loved it's services all time. Staff is very humble and dedicated to their work. Hotel's restaurant is having Verity of food for both vegitarians and non-vegetarians. Personally I and my family loved the food varieties very much. I recommend others to stay in this hotel whenever you are visiting Vadodara. Definitely you will love it.

  • 5/5 Saurabh G. 1 year ago on Google
    Very nice hotel that is situated in heart of Vadodara. Stayed many times in this hotel and loved it's services all time. Staff is very humble and dedicated to their work. Hotel's restaurant is having Verity of food for both vegitarians and non-vegetarians. Personally I and my family loved the food varieties very much. I recommend others to stay in this hotel whenever you are visiting Vadodara. Definitely you will love it.

  • 5/5 Sarthak P. 1 year ago on Google
    Beautiful setup for our wedding reception. The Grand Mercure team did a fabulous job with decorations, food and service. Much appreciate all the efforts to make our day special.

  • 3/5 Johnsy J. 1 year ago on Google
    The would say that it's just a great value hotel. The swimming pool was dirty. Our room was a mess. The staff at the dinning area was awesome. The Manager at the reception, Mr. Hemant is awesome. But Nishant is a rude staff at the reception. Please avoid him.

  • 5/5 Roopshi B. 1 year ago on Google
    My stay at the hotel was fantastic, particularly due to the exceptional assistance provided by Mr. Hemant, who ensured that our entire experience was enjoyable. The hotel's ambience, services, spa, and food were also of high quality. We timed our visit to coincide with an anniversary, and they pleasantly surprised us with a special celebration. We are eagerly anticipating the opportunity to stay here again. The hotel is very nice, and the staff is extremely courteous and helpful. The food was delicious, with a variety of good options available for both breakfast and dinner buffets.

  • 5/5 Nishant K. 11 months ago on Google
    In the center of Vadodara is a really good hotel. I have frequented this hotel and have always been happy with the services. The staff is incredibly humble and committed to their jobs. Both vegans and non-vegetarians can eat at the hotel's restaurant. Personally, I and my family were huge fans of the culinary variety. I advise everyone to book a room at this hotel whenever they travel to Vadodara. You will undoubtedly adore it.

  • 5/5 Lokraj B. 10 months ago on Google
    The menu offered a wide variety of options, catering to all tastes and dietary preferences. Each dish was beautifully presented, showcasing the chef's attention to detail. The flavors were a delightful symphony of tastes, blending together harmoniously to create an unforgettable culinary experience. One standout dish was the [specific dish name]. It was a true masterpiece, perfectly cooked and bursting with flavors. The ingredients were fresh and high-quality, resulting in a dish that was both delicious and satisfying.

  • 4/5 selva k. 10 months ago on Google
    My stay at the hotel was fantastic, particularly due to the exceptional assistance provided by Mr. Hemant, who ensured that our entire experience was enjoyable. The hotel's ambience, services, spa, and food were also of high quality. We timed our visit to coincide with an anniversary, and they pleasantly surprised us with a special celebration. We are eagerly anticipating the opportunity to stay here again. The hotel is very nice, and the staff is extremely courteous and helpful. The food was delicious, with a variety of good options available for both breakfast and dinner buffets.

  • 5/5 Narendra D. 10 months ago on Google
    In the center of Vadodara is a really good hotel. I have frequented this hotel and have always been happy with the services. The staff is incredibly humble and committed to their jobs. Both vegans and non-vegetarians can eat at the hotel's restaurant. Personally, I and my family were huge fans of the culinary variety. I advise everyone to book a room at this hotel whenever they travel to Vadodara. You will undoubtedly adore it.

  • 5/5 PRADIP R. 10 months ago on Google
    Nice hotel and very good and polite staff, service. Food was good, there were good options available in breakfast and dinner buffet. However a 5 star generally have more variety. My room lock was not working fine.. I had to hold the door for 5-6 seconds to lock it. This was prblem with my room only. Location of hotel is very good. One observation, all the days when I entered room, AC was on after room service even when I switched off the AC when i left for office.

  • 5/5 Rohinton L. 2 months ago on Google β€’ 1 review New
    The Hotel is truly excellent in all respects. We have been staying in this hotel since the last 4 years. Very clean, the rooms gives good vibes. The location is very central. Very near to the station yet away from the hustle bustle. The food is a bit on the expensive side but quality is excellent. The staff is extremely courteous. One of the staff Unnati was very polite and generous. She allowed us early checkin and upgraded our room as well. She followed up with asking every time whether we were comfortable and was there any issue. The rates are reasonable compared to the what e get in return. A must stay if vising Vadodara.

  • 2/5 Amruta M. 2 months ago on Google β€’ 1 review New
    I have booked HNC room for my brother's wedding on 22nd Jan,24 Which was upgraded to suit room by staff itself. Paid 10000/- for one night and i am highly unsatisfied with the service. I was constantly coordinating with Ms. Unnati Kanojia (Sales Coordinator) for decoration and all arrangements. My brother didnt get morning breakfast nor Lunch on very next day. No body has communicated about any services. Apart from that cake quality was worst. I am not recommending this hotel to prefer for those who are planning for their first night or any special events. Thank you.

  • 5/5 Prashant P. 1 month ago on Google β€’ 1 review New
    Enjoyed dinner on 31 Jan 2024, had excellent experience. Food was enjoyed by all age groups. Mr Kanubhai gave good support service. Thanks


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