4/5 nikhil p. 3 months ago on Google β’ 34 reviews New
This
is
5
star
hotel
with
mid
range
price.
I
am
not
really
sure
why
this
is
5
star
from
normal
experience
and
feel
point
of
view.
But
overall
this
is
decent
place.
We
stayed
there
for
3
night
with
family,
young
kids.
This
is
not
a
kid
friendly
hotel.
Positives:
1.
Decent
price
2.
Good
spacious
rooms
3.
Variety
in
breakfast
4.
Decent,
professional
reception
experience
5.
Centrally
located,
Vadodara
is
not
big
though.
Negatives:
1.
No
games,
fun
area
for
kids
2.
Sometimes
room
service
will
be
slow,
very
slow
Suggestions:
1.
Add
carpet
in
rooms.
Old
white
tiles
make
room
feel
older.
2.
Overall
customer
experience
was
good,
but
try
being
more
friendly
or
show
empathy.
Walking
extra
mile
with
service
ads
great
value.
In
our
stay
only
2
executives
tried
to
be
friendly
with
my
2
yr
old
that
too
on
last
day.
Overall
i
would
say
good
hotel
but
need
more
human
touch.