1/5 Claudia A. 1 year ago on Google
The
quality
of
this
pub
has
decreased
massively
since
covid
restrictions
lifted.
I
went
there
3
times
this
summer
and
on
all
occasions,
we
had
a
poor
experience
with
the
food.
On
my
birthday,
there
were
6
of
us.
My
friend
and
I
ordered
smothered
chicken
with
no
barbecue
sauce,
the
others
wanted
steaks
but
they
did
not
have
enough
so
were
able
to
get
one
and
the
guy
who
took
the
order
said
the
others
can
have
mixed
grill.
When
they
brought
the
orders,
they
forgot
to
leave
out
the
BBQ
sauce
from
the
chicken
and
we
sent
them
back.
The
ones
who
ordered
mixed
grill
were
told
there
was
not
enough
meat
to
prepare
their
meals.
They
went
for
something
else,
but
of
course
there
was
a
delay.
Then
the
waiter
came
back
and
said
there
is
only
one
chicken
dish
left
so
one
of
us
has
to
take
the
chicken
with
BBQ
sauce
if
we
still
want
that!
On
the
second
occasion
we
went
there,
they
again
were
out
of
steaks
and
mixed
parts
of
our
order.
Third
time
yesterday
was
a
real
charm.
Four
of
us
went
there
and
ordered
food.
After
40
min
they
only
brought
one
dish.
We
complained
and
after
Another
20
min
they
brought
another.
The
manager
came
to
give
us
a
free
round
of
drinks
and
told
us
our
food
will
be
brought.
However,
it
was
clear
they
had
mixed
orders,
as
they
didn't
know
what
we
had
ordered.
After
another
half
an
hour,
we
were
told
our
food
was
given
to
another
table
but
it
is
being
prepared
in
the
kitchen.
Then
after
some
more
waiting,
we
were
told
the
chef
walked
out
of
the
kitchen
and
we
won't
be
getting
any
more
food.
It
felt
frustrating
and
unacceptable.
Two
of
us
who
didn't
get
food
got
a
refund.
But
we
were
there
waiting
for
2
hours,
hungry
and
frustrated
and
at
that
time
it
was
too
late
to
go
somewhere
else
to
get
a
meal.
Staff
forgetting
orders,
no
supplies
to
meet
the
demands
of
the
menu,
understaffed
pub,
only
one
chef
to
prepare
food
are
all
unacceptable
in
customer
service.
It
was
not
even
that
busy.
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