1/5 kala k. 3 months ago on Google • 6 reviews New
We
just
had
Christmas
lunch
here
today.
I
chose
this
venue
due
to
previous
visits
being
very
enjoyable.
Sadly
it
was
disappointing
from
start
to
finish.
We
arrived
5
minutes
before
our
reservation
and
were
told
to
wait
max
5mins
whilst
they
prepare
our
table.
We
then
were
taken
to
a
table
in
the
bar!
I
told
the
lady
that
I
had
booked
a
table
in
the
restaurant,
she
advised
that
if
I
wanted
that
table
I
would
need
to
wait
15
mins
maybe
more
as
the
previous
guests
were
still
eating.
This
was
quite
annoying
and
not
really
my
problem....they
really
should
be
more
organised
and
maybe
if
they
have
booked
seatings
every
two
hours
they
need
to
inform
the
guests
at
the
beginning
then
maybe
20
minutes
before
the
table
needs
to
be
vacated
so
that
the
next
guests
are
not
sat
waiting.
I
was
also
quite
annoyed
that
we
were
taken
to
the
table
in
the
bar
in
hope
that
we
would
not
notice.!
It
was
only
because
I
mentioned
I
had
booked
a
restaurant
table
that
we
were
told
to
wait.
Very
poor
organisation
and
poor
service!
Customers
should
simply
get
what
they
have
booked
and
not
given
something
else
in
hope
that
they
don't
notice!
When
we
got
to
the
table
it
was
just
awful!
The
only
sign
of
Christmas
was
two
crackers...I
noticed
that
some
of
the
tables
had
Christmas
runners
and
looked
more
festive.
They
should
have
done
the
same
for
all
tables.
I've
been
to
normal
pubs
where
it
is
more
festive
and
inviting.
The
table
was
not
clean.
We
had
to
wait
for
ages
to
get
a
wine
list
which
when
arrived
was
dirty
and
sticky.
We
finally
received
our
started
which
was
basic,
the
main
was
ok
but
no
stuffing
and
a
tiny
amount
of
gravy.
I
saw
some
tables
with
a
nice
bread
basket
but
we
were
just
given
two
small
pieces
of
toasted
bread.
Then
to
complete
the
disastrous
Christmas
lunch
my
dessert
arrived
and
the
presentation
was
so
poor!
I
wouldn't
serve
this
at
home.
The
meal
was
expensive
and
the
whole
experience
was
disappointing.
I
will
not
be
visiting
this
pub
again
and
especially
not
for
Christmas....they
really
need
to
smarten
up
the
staff,
the
presentation
of
the
food
and
the
table
decorations.
Disappointed
that
I
booked
here,
next
year
I
will
go
to
one
of
the
hotels.