Dell Exclusive Store - Kottayam image

Dell Exclusive Store - Kottayam

Computer store โ€ข Computer accessories store

๐Ÿ‘๐Ÿ‘ Had an amazing customer/store experience from here.!. Twice I purchased laptop from this store and from a-z they helped in each process till the claiming of goodies.! specially Eqbal was really helpful throughout the process. Highly recommend this store to everyone!. You guys are doing an amazing th... People often mention service, Good, store, customer, laptop, Dell, good,


Address

State Highway 1, MC Rd, inside Kaippallil Buildings, near Tonico Cafe, Nagampadam, Kottayam, Kerala 686001, India

Website

www.dellretailstores.in

Contact

+91 80 4800 7111

Rating on Google Maps

4.10 (254 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10โ€ฏAM to 7โ€ฏPM
  • Wednesday: 10โ€ฏAM to 7โ€ฏPM
  • Thursday: 10โ€ฏAM to 7โ€ฏPM
  • Friday: 10โ€ฏAM to 7โ€ฏPM
  • Saturday: 10โ€ฏAM to 7โ€ฏPM
  • Sunday: 10โ€ฏAM to 7โ€ฏPM
  • Monday: 10โ€ฏAM to 7โ€ฏPM

Featured Reviews


Frequently mentioned in reviews: service (22) Good (15) store (11) customer (8) laptop (8) Dell (8) good (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Anex J. 3 years ago on Google
    Had an amazing customer/store experience from here.!. Twice I purchased laptop from this store and from a-z they helped in each process till the claiming of goodies.! specially Eqbal was really helpful throughout the process. Highly recommend this store to everyone!. You guys are doing an amazing thing and keep rocking! Cheers!
    7 people found this review helpful ๐Ÿ‘

  • 5/5 Prashanth N. 6 years ago on Google
    One of the best displays of Dell products from a lower end to a high end Notebooks! Store manager provides complete details of all the uniqueness of the brand! Best for the money spent. Great service as well.
    5 people found this review helpful ๐Ÿ‘

  • 5/5 Vishnu Nampoothiri M. 7 years ago on Google
    Collection of Dell premium,business purpose products. Baja EMI available.parking lots
    4 people found this review helpful ๐Ÿ‘

  • 4/5 blessy m. 3 years ago on Google
    Like it, but if you decide to take the product in finance way it would take time, maybe one or two days. Even though customer service is good. They know each and every detail of a product. So one of the best place to buy dell products.
    4 people found this review helpful ๐Ÿ‘

  • 4/5 Subin K. 3 years ago on Google
    Visited to get my battery replaced and I am satisfied by the service. One star less because I had to wait for the bill for another 20 minutes. The accounts guys probably have been slacking off..๐Ÿ˜.
    4 people found this review helpful ๐Ÿ‘

  • 3/5 Sujith M S. 5 years ago on Google
    Dell exclusive. Good Service
    4 people found this review helpful ๐Ÿ‘

  • 4/5 AKHIL K. 6 years ago on Google
    Yeah that was great. But their service centre changed to opp. Of Arcadia hotel
    4 people found this review helpful ๐Ÿ‘

  • 5/5 Sidharth S K. 5 years ago on Google
    User friendly. Loved it!
    4 people found this review helpful ๐Ÿ‘

  • 3/5 Liyons V. 5 years ago on Google
    A small but nice collection of affordable laptops for any common man.Details of any dell laptops can be get from here and they will provide any laptop on order.
    4 people found this review helpful ๐Ÿ‘

  • 4/5 Jomal J. 3 years ago on Google
    I just visited twice and bought a product. First visit was to know which product is suitable for my work. But they provided me a phone number by which I could contact them before making another arrival. Then I decided on the product and bought it. Nice experience from the sales team. There were also nice offers. Another thing is reaching by bus, where long route bus won't stop at the very nearby bus stop. An option is that we come by a city bus from Thirunakkara (เดคเดฟเดฐเตเดจเด•เตเด•เดฐ) bus stand or walk about 5 to 10 mins. We can also reach from Nagambadam (เดจเดพเด—เดฎเตเดชเดŸเด‚) bus stand. If by car, a small parking option is available right in front of the store.
    4 people found this review helpful ๐Ÿ‘

  • 3/5 Syam K. 5 years ago on Google
    Price a bit high when compared to Reliance Digital et al ... The salesman knows things about products . Ultimately the comparitively high price pulls one back ....
    3 people found this review helpful ๐Ÿ‘

  • 5/5 ArjUn K. 5 years ago on Google
    Good shop for Dell lovers
    3 people found this review helpful ๐Ÿ‘

  • 5/5 WILLIAM R. 5 years ago on Google
    Really good store and friendly customer service
    3 people found this review helpful ๐Ÿ‘

  • 4/5 TONY M J. 3 years ago on Google
    Nice Customer service
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Jolste 3 years ago on Google
    Beware of fraud showroom guys. Dont blindly purchase laptops from there. Compare their products with other brands or even from other showroom of dell. Dont believe in their offers. Ask bills at the time of purchasing itself.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Great S. 3 years ago on Google
    Prompt
    3 people found this review helpful ๐Ÿ‘

  • 5/5 ADITYA KUMAR N. 5 years ago on Google
    Excellent service
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Ajith P. 5 years ago on Google
    .
    3 people found this review helpful ๐Ÿ‘

  • 3/5 Harikrishnan P. 4 years ago on Google
    Not bad
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Suvi S. 5 years ago on Google
    Supporting & informative
    2 people found this review helpful ๐Ÿ‘

  • 4/5 Anoop T. 4 years ago on Google
    Good Service. I changed my Key Board of my Inspiron Laptop for 2000INR. It took 2 Days. Got 3 Month warranty.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 AKHIL A. 5 years ago on Google
    Good service.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Vishnu Prasad M. 5 years ago on Google
    Excellent customer service
    2 people found this review helpful ๐Ÿ‘

  • 5/5 BINSON BINOY C. 4 years ago on Google
    Small show room but good faculty's
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Gijesh K. 3 years ago on Google
    Pathetic service
    2 people found this review helpful ๐Ÿ‘

  • 5/5 cA H. 3 years ago on Google
    service is good
    2 people found this review helpful ๐Ÿ‘

  • 3/5 Neethu M. 4 years ago on Google
    Just ok
    1 person found this review helpful ๐Ÿ‘

  • 5/5 augustine a. 3 years ago on Google
    Good customer service
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Dr. P. B. 2 years ago on Google
    The staff of the store were very cooperative and cordial. The warmth in their approach is very much appreciated. Dr. P. Balachandran Medical college, Kottayam.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Aby sam r. 2 years ago on Google
    Bought a Dell Monitor from here. Answered all my calls and gave proper updates and info.
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Dr.Arunkrishnan P R. 2 years ago on Google
    Good for purchase i think but not getting after purchasing support efficiently
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Vighnesh K. 5 years ago on Google
    Good selection
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Vinay J. 5 years ago on Google
    Excellent servicing.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Nizzon J. 5 years ago on Google
    Good service
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Vishnu S. 4 years ago on Google
    Quick Services
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Nisha S. 3 years ago on Google
    Good shop. Friendly staff
    1 person found this review helpful ๐Ÿ‘

  • 5/5 TeChno M. 5 years ago on Google
    Good.service
    1 person found this review helpful ๐Ÿ‘

  • 4/5 saneesh g n. 3 years ago on Google
    Good service
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Learn E. 5 years ago on Google
    Good
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Satyam R. 4 years ago on Google
    Service is good
    1 person found this review helpful ๐Ÿ‘

  • 3/5 vinu p. 4 years ago on Google
    Good office
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Arun J. 1 year ago on Google
    As usual Dell laptops are here out dated and expensive... It's not there fault still hard for inexperienced customers

  • 5/5 Asif G. 1 year ago on Google
    Great store to buy laptop. Very good customer service and offers better price than online stores. Mr Ansal is always available to help. Keep up the good service.

  • 5/5 Babitto J. 1 year ago on Google
    Bought laptop from this store. Excellent customer service.

  • 3/5 Ashish T. 5 years ago on Google
    It's dell official store,but i don't find it useful till now. I came here couple of times for some..doubt clarification. Services for new Dell laptop(with warranty) are not available here.You need to go to Doctor phone services,near to Theatre Road,Ksrtc bus stand, oposite to Arcadia hotel. I purchased lap from oxygen digital stores, i found the rate "less" during the onam offer period(marketing strategies). Anyway, you can try the services from Dell store itself. And then..select the best.

  • 4/5 Vaisakh M. 2 years ago on Google
    Had a good experience from the service centre. I got my laptop serviced within 2 hours as the spare parts were available. Good behaviour from the staff too.๐Ÿ‘๐Ÿ‘

  • 2/5 SANTHOSH G. 4 years ago on Google
    Poor Courtesy

  • 1/5 Abey Varghese C. 3 years ago on Google
    I was hoaxed by the executive there to think that they were doing authorised services. I inquired beforehand and they said the same. I had bought a laptop and I needed to extend the HDD capacity and to not vood the warranty I decided to expand it from an authorised service centre and I sought them out. They did the job and after that the laptop had some other issues not because of their inexperience but other issues. But this time I decided to bring it to another service center within my locality and that's when I was told that the first one i.e this one was fake and not authorised per se. I would advise evryone to check the authenticity before approaching this store.

  • 5/5 Intercast love t. 5 years ago on Google
    (Translated by Google) Suuuuper (Original) Suuuuper

  • 1/5 Diju M. 5 years ago on Google
    Poor service.

  • 5/5 Sreelakshmi S. 3 years ago on Google
    Good customer support.


Call +91 80 4800 7111 Open on Google Maps

Amenities


  • Payments
    • โœ“๏ธ Checks
    • โœ“๏ธ Google Pay
    • โœ“๏ธ Debit cards
    • โœ“๏ธ Credit cards
    • โœ“๏ธ NFC mobile payments
  • Offerings
    • โœ“๏ธ Repair services
  • Recycling
    • โœ“๏ธ Batteries
    • โœ“๏ธ Electronics
  • Accessibility
    • โœ— Wheelchair accessible entrance
  • Service options
    • โœ“๏ธ Delivery
    • โœ“๏ธ In-store pickup
    • โœ“๏ธ Onsite services
    • โœ“๏ธ In-store shopping
    • โœ“๏ธ Same-day delivery
    • โœ“๏ธ Online appointments

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