2/5 Manoj m. 2 years ago on Google
I
visited
Kalyan
Jewellers
showroom
in
Angamaly
with
my
family
yesterday
i.e.
15
Oct
21.
Following
are
the
observations/
feedback
based
on
our
experience
yesterday:-
(a)
Limited
stock
of
ornaments.
The
same
was
observed
during
our
previous
visits
to
both
showrooms
of
Kalyan
at
Angamaly
&
MG
Road
Kochi.
(b)
The
salesmen
did
not
brief
the
customer
about
the
making
charges
(in
our
case
exorbitant
making
charges
of
upto
17%
charged
which
we
realised
after
final
bill
was
generated)
for
each
of
the
ornaments
we
wanted
to
see/
shop.
Only
stone
&
metal
weight
were
explained.
(c)
Think
twice
before
opting
for/
investing
in
any
scheme
as
they
are
not
properly
explained
and
confusion
prevails
which
one
realizes
while
closing
it
post
maturity.
(d)
The
staff
took
a
long
time
to
process
payment
and
settlement
of
bill.
(e)
My
wife
&
daughter
felt
that
the
Kalyan
could
go
for
few
saleswomen
too
(presently
none
).
I
have
explained
all
the
above
except
sl(e)
to
staff
Shri.Jibin.
Kalyan
management
needs
to
look
into
above
suggestions
so
that
there
is
more
clarity
and
promptness
in
staff
towards
ensuring
continued
customer
"TRUST"
on
KALYAN.
Wishing
you
happy
DIWALI
Jai
Hind
3 people found this review helpful 👍