1/5 Arielle L. 9 months ago on Google • 14 reviews
The
restaurant
in
Venice
is
by
far
the
worst.
Their
primary
aim
is
to
deceive
customers
and
lure
them
into
a
scam.
I
decided
to
order
the
spaghetti
with
clams
and
lobster,
which
was
listed
as
100
grams
for
9
euros.
Unfortunately,
throughout
the
entire
process,
there
was
no
indication
that
the
price
would
increase
or
that
the
portion
size
would
exceed
100
grams.
They
clearly
acted
in
bad
faith,
taking
our
order
without
any
transparency.
When
the
time
came
to
settle
the
bill,
to
our
dismay,
the
amount
due
was
a
staggering
54
euros.
To
justify
this
exorbitant
amount,
the
restaurant
staff
claimed
that
the
agreed-upon
minimum
portion
size
for
that
day
in
Venice
was
600
grams
and
that
it
could
vary
to
400
grams
or
even
1
kilogram
the
following
day.
In
essence,
the
menu
advertised
100
grams
for
9
euros,
but
if
they
serve
you
900
grams
or
1
kilogram,
they
insist
that
you
pay
for
the
entire
kilogram.
On
top
of
that,
we
were
hit
with
a
cover
charge
of
2
euros
per
person
and
a
mandatory
12%
service
charge.
Despite
their
claims
that
we
should
pay
based
on
the
menu,
it
is
important
to
note
that
no
menu
indicated
a
minimum
dish
size
of
600
grams.
If
I
had
known
that
I
would
be
charged
54
euros,
I
certainly
would
not
have
chosen
to
dine
at
this
establishment.
To
further
exacerbate
the
situation,
when
we
attempted
to
address
the
issue
with
the
manager,
they
rudely
spoke
over
us
and
refused
to
listen.
They
forcefully
snatched
the
payment
slip
from
our
hands
and
inserted
it
into
the
machine,
disregarding
our
concerns
entirely.
The
entire
encounter
was
truly
appalling
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