I bought some gifts at this jewelry store and at the time of purchase everything was very good, no problem 30 days returns....and then there are 15. I will not buy here again, everything was great at the time of purchase but then any little problem costs....registered customer with other purchases after 15 days they do not refund your money....They are their rules and I did not understand them, but I will not buy here again.

Very disappointed with the attention and service. We bought a gift for Three Kings Day, and it didn't suit the person. We went to change it and they told us no, that the date had already passed (by two days). I don't understand it, it's a gem, it's not going to go out of style, nor does it expire... I understand that it's the company's policy, but we couldn't go before because we were confined due to the covib issue and also because we are not from Almería, that we are from a town. I don't understand why they don't look for a solution for clients. Very cold treatment from the shop assistants. Getting off topic a bit. The only solution they gave us was a fix to one of the products for €4 and nothing for the other. It won't let me change it and on top of that they want to charge me for adapting it. I had never been treated like this in a jewelry store. I have always received close treatment and looked for solutions. I don't recommend it at all. There are many other better jewelry. I will not come back.

They have a wide variety of items and competitive prices compared to other jewelry stores. Olga's attention is unbeatable! Always very friendly and willing to help find the ideal piece. It is also advisable to be part of their club that allows you to accumulate points to later exchange for discounts. We will definitely continue to repeat.

I would like to be able to give a positive comment because the girls are lovely but I have felt cheated. My experience has been the following: Last Saturday I went to buy several earrings, and I asked for something in gold and small, the girl advised me on baby earrings, since as I say I wanted something small. The girl told me about a 3-year guarantee, in which if a bead/crystal was lost it would come back without a problem. I wore them on Sunday and the ring broke and as a result the bead that was hanging was lost. I return on Monday to explain the situation and they tell me that without the account they cannot give me an exchange/refund. Overall, I have used the gold earrings, on her recommendation, once and they have not taken responsibility for what they have sold, very disappointed. I would not recommend buying from this jewelry store ever.

Malisimos en atencion al cliente no vuelvo mas ha esa joyeria y pesima la dependiente y una prepotente en alcampo almeriasi comprais pendientes mirarlos bken los dan mal y si necesitas cambiarlos por algo no los cambian mucho cuidado

We went to make a change because we were not very happy with the product and service we received at the Roquetas store, and the truth is that they treated us fantastically, Silvia was very attentive and solved the problem immediately. In general, always very good treatment received from SIlvia and Jennifer.

The prices of this jewelry store are very competitive and it is a place to take into account when purchasing a piece of jewelry.

On Friday afternoon, some friends were at the Torrecardenas shopping center and we went into this jewelry store to ask if they had certain silver earrings and the rather dry saleswoman answered us. Not in silver, no, we only have them in gold until later. My friend and I were a little stunned because they directly invited us to leave. I have to say that, however, I have bought at Alcampo on other occasions and they have treated us very well, always very friendly, I had never been here but I will not return either.

What a change! The girls now are bad salespeople, the ones who were before were all very kind and attentive.

I bought a Police watch, after 10 months it stopped, I took it to be seen within the warranty, of course. After 10 days they called me that the watch was already there, when I pick it up they tell me that I have to pay €16 for battery and water resistance, something that they had not informed me at any time, that if I didn't have money, I don't know... Did they take it back and disassemble it and reassemble it without a battery? In short, I will never buy a watch there again, not watches or anything, it is clear that the guarantee is relative.

I bought some rings for my wedding which they had engraved, everything was very good but I was shocked when I went to pick them up and after the money spent they gave them to me in plastic bags, the rings are beautiful but I was shocked that with the money they cost I would get them They gave them as if they were jewelry rings

Cuidado con comprar en esa cadena de tiendas no os cubrirá la garantía y pasaréis una odisea para recuperar lo vuestro encima desde la central la única solución que te dan es que los denuncies si quieres tirar tu dinero adelante

Esperando aque me llamen para el presupuesto de algo y aun sigo esperando después de 3 semanas 😂😂😂😂 mejor me siento que de pie me canso