I purchased a summer balcony sofa and opted for home delivery of that. It arrived with no wrapping to protect it from scratches. I found one of the sofas had scratch marks of clearly being dragged. I contacted the customer service which first offered me some discount coupon which I refused as I wanted a good condition product for which I had paid. I was told to contact store which I did. First they told me that if I opt for home delivery then it is not JYSK's responsibility of the product. When I confronted them on how they can shun their responsibility, they told me that it was a damaged sofa from the beginning and that's why I got the discount which is a plain lie! When I questioned that do you keep defected pieces in your store, they didn't reply. Very disappointed. Be very careful before buying anything from them.

I wish I could give them like less than 0 rating. Below is an email I wrote them like few minutes ago about an incident. This is just one of the incidents. It seems there is no quality control because 1- They sent wrong items like two times. 2- Items don't match with the description given on website 3- On reserving items, don't be surprise if you get something totally different when you arrive at store. Cherry on the top is the rude behavior of the staff in stores. The only people that might be helpful might be the ones you get in touch via phone. Almost everyone else is incompetent and rude. " Hi, I had a really bad experience at your outlet in Barkarby, Stockholm just a couple of minutes ago. It seems the cashiers working there have no respect for the customers and I felt so low while dealing with them today. First of all I didn’t get what I reserved and on top of it the lady working refused to accept my gift voucher ( in form of PDF sent to me by Jysk ). She told me you have to print it out and only then can you use it. When I questioned why does she need a printed copy. She said because people cheat and reuse the vouchers multiple times. She simply ignored me even when I was trying to tell her that I have used a gift voucher before in this same branch using my mobile. She stated entertaining other customers leaving me on one counter as if I am a stupid person with whom she doesn’t want to talk to. I wanted to ask her if print out is so important I can send her an email and she can take a print out. It was really embarrassing to speak and discuss things with her in front of so many customers. Now I have bought items as I needed them and I traveled for an hour from work to get them but what about the humiliation and an unused voucher? It’s the second time I had this kind of experience at your store and frankly speaking it was so bad that it made me cry because I never faced such kind of humiliation in Stockholm anywhere in last 7 years. Please spend some money and train your employees. Their body language is as if you are distributing things for free. Regards, Farwa "

No customer service at all. Cashier chewing gum while attending cash register. You go in & out with exactly what you want to buy.

The goods I wanted to buy were in stock but she at the cash register refused to take them out because they were in the pallet. She wanted me to come again on a weekday. What~ There were many customers. I can understand but I wasn't happy at all. But a guy who hands out four chairs was very nice and helpful though.

If you're into Ikea, then checking out JYSK for similar items is recommended. One thing to note though is there shipping time is headache almost 7days yet the store is located just a few kms from my home

I am expecting a big collections, maybe as much as IKEA? But it is obviously less options, but maybe it has better quality than others, we get a pillow there

Very Bad customer service. Actually they are not interested in selling their products because they know that their products will get sold without any effort

Cheap & good quality..

Some time you see good offers here. Resources are kind and helpful.

Not tidy but you can find your needs easily

A big Scandinavian furniture and accessories store.

Hidden Jem

you can find some goods and products better than IKEA and aslo cheaper than it here

Furniture and home decor shop. If you have membership then sometimes you can get a good deal and free parking is available there.

Bought some items at discounted prices which were amazing👏👏

Good place to shopping 🛍 for homes decorating ✨️