1/5 Dima C. 6 months ago on Google
My
experience
at
this
restaurant
was
extremely
negative,
and
I
feel
the
need
to
share
it
with
potential
future
visitors.
During
a
recent
visit,
I
accidentally
left
my
bag,
which
contained
important
documents,
keys,
and
money.
When
I
called
the
restaurant,
the
staff
initially
claimed
that
they
had
no
record
of
my
bag.
This
situation
was
highly
disappointing
and
unprofessional
on
their
part.
After
much
insistence,
it
was
eventually
discovered
that
my
bag
was
indeed
in
their
possession.
However,
it
was
missing
300
euros
and
a
power
bank
that
were
inside.
The
fact
that
someone
in
the
restaurant
tampered
with
my
belongings
and
stole
my
money
is
deeply
disheartening.
When
I
asked
the
restaurant
staff
for
assistance
in
resolving
this
issue,
they
flatly
refused
to
cooperate
and
even
declined
to
check
their
security
camera
footage.
Instead,
they
simply
wished
me
a
pleasant
day
and
emphasized
that
my
documents
were
untouched.
I
want
to
say
that
such
an
attitude
towards
customers
is
unacceptable
and
entirely
unprofessional.
A
restaurant
that
is
responsible
for
the
safety
of
its
customers'
property
should
be
willing
to
assist
in
investigating
such
incidents.
This
incident
has
left
me
with
an
extremely
negative
impression,
and
I
cannot
recommend
this
restaurant
to
other
visitors.