Featured Reviews


Frequently mentioned in reviews: hotel (47) staff (33) location (28) stay (27) room (26) service (23) great (22) rooms (20) Hilton (20) Vienna (17)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 jim c. 5 months ago on Google
    Great location for walking to the city centre in 15 min. Very comfortable rooms and good service. Friendly staff. Only downside was the Executive lounge. Been in many Hilton Exec lounges and the offerings in this one were poor in comparison to the others. On Sunday evening main offering was pumpkin soup, two small salads and a sparse cheese platter. Was better on the Monday until I discovered that the chicken salad was "fake chicken" and the main offering of what looked like steak and potatoes was also fake meat! Cheese plate was better. The wines offered in the lounge were run of the mill - fair enough but saw the red in a local supermarket at 5.99 euro a bottle. The lounge itself was very comfortable and spacious. Could do better.
    2 people found this review helpful 👍

  • 5/5 jodi 1 year ago on Google
    Thoroughly enjoyed my stay at this hotel! My first time visiting Austria and I immediately felt welcomed. Check in and out process was super easy! Since it was my anniversary they even provided us free of charge with a little cake it was adorable. Service was FANTASTIC!! The hotel had a superb location and super close to all the relevant transport you will need. The room was great and always kept tidy. It was clean with good quality bed linen. Breakfast was an array of different foods and allowed me to have something different everyday. We had an brilliant time and would stay again in a heart beat! Thanks so much!
    1 person found this review helpful 👍

  • 5/5 Angela R. 2 months ago on Google • 216 reviews New
    This hotel was in an absolutely perfect location. Close enough to all the attractions, yet far enough to enjoy a quiet and relaxing stay at the hotel. The staff was always very friendly and very helpful. Special thanks to Ricardo who went above and beyond to help my cousin and I. My only suggestion, would be to have a coffee available for the early morning hours. We left the hotel very early on 2 mornings for day trips to other areas and really wanted a cup of coffee before heading out. Even a machine that we can pay for the cup would be fantastic. Other than that, I would highly recommend this hotel

  • 5/5 Caroline B. 1 month ago on Google • 47 reviews New
    Super great hotel experience. Loved the location, walkable from the main sites and right next to a tram. Great breakfast in the morning as well. Jonathan and Elias were so friendly and wonderful at check in. Very thoughtful and kind service all around. Highly recommend this property.

  • 5/5 Hamid Reza N. 7 months ago on Google
    Lazar, the epitome of exceptional hospitality, embodies everything you'd desire in a hotel employee. His warm and welcoming demeanor instantly puts guests at ease, creating an inviting atmosphere. Lazar's professionalism is a shining beacon, evident in his impeccable attention to detail and prompt, efficient service. His tireless work ethic is truly admirable, going above and beyond to ensure every guest's comfort. Whether it's a friendly greeting at the front desk or a seamless room service experience, Lazar's dedication is unwavering. A true asset to the hotel, his commitment to excellence leaves an indelible mark on every guest fortunate enough to encounter him.

  • 5/5 Tanya J. 1 year ago on Google
    One of the best Hilton hotels in Europe! The staff was extremely nice and accommodating even on a day like New Year’s Eve that was very busy for them! Must try the schnitzel while you stay at the hotel!

  • 5/5 Pete S. 1 year ago on Google
    We had a great stay! The breakfast and happy hour were great! The room was clean and had a great view. The gym was nicer than most European gyms, but the ceiling was relatively low (less than 7ft). But they had treadmills, rower, some machines and free weights.

  • 5/5 Louis 1 year ago on Google
    This is my third stay at the Hilton Plaza, and as I expected, it was an excellent experience. The hotel staff are friendly and do their best to accommodate their guests' needs. In terms of size, the rooms are large by European standards, and the design is highly detailed include all the amenities and perks needed for travel. Beds and linens are of great comfort and quality. The hotel lives up to its standards in every way. Would definitely come back again and recommend.

  • 5/5 MooN B. 1 year ago on Google
    Lovely hotel, very good located. I've been there in winter, the decorations were nice and cozy. Good heating in the room.I really liked my stay there. Breakfast was well served, founded what to eat. Vegetarians or not, the menu is varied: bread, salads, viennoiseries...etc

  • 5/5 Kata V. 6 months ago on Google
    Fantastic hotel. The location is very central yet quiet with soundproofing windows. From the second, we entered the building it was a welcoming atmosphere. Front desk was friendly and accommodating during check-in and checkout. Room service was great, the cleaning staff worked hard and made our room feel nice and clean every day. We spent 3 nights there for our anniversary. We got an anniversary cake which was a nice treat to get back to after a long day outside. One criticism I would have is the pillows. I wish the hotel had a pillow menu. Not everybody prefers very soft pillows with no give so that was quiet difficult to manage, I did end up having neck pain every morning upon waking up. If this can be added to the services, that would make our next stay even better. Regardless, hopefully we can return soon and experience this hotel and their hardworking staff once again.

  • 5/5 Ricky 7 months ago on Google
    I had a wonderful stay at Vienna Hilton Plaza from August 10 to 13. The hotel staff provided excellent service from check-in to checkout. As a Diamond member, we received an upgrade to an executive king room, though I'm not entirely sure about the differences between room types. The executive lounge was a highlight, offering a delightful spread of appetizers and a variety of drinks, both alcoholic and non-alcoholic. The gym, with its three stories and sauna area, was luxurious and well-equipped. The inclusion of still and sparkling water in glass bottles in the room each day was a thoughtful touch, especially appreciated by an eco-conscious guest like myself. The gifts left by the hotel, including a luggage tag, chocolates, wafers, and local beverages, were a delightful surprise and a testament to the Hilton brand's international excellence. The mobile key was convenient and functioned smoothly throughout the trip. The hotel's location was superb, with most of Vienna being easily accessible on foot, and the nearby train station providing additional convenience. The only disappointment was the hotel restaurant, with slow service and lackluster experiences for meals other than breakfast. However, the breakfast selection was satisfying, with various options and convenient coffee machines. Overall, my stay at Vienna Hilton Plaza was lovely, with its standout features being the excellent lounge, luxurious gym, thoughtful amenities, and convenient location.

  • 5/5 Panu K. 6 months ago on Google
    Great hotel with a great location and nice staff. Very clean and spacious rooms. Comfy beds and pillows. Nice breakfast and drinks at the executive lounge including local wines. Only thing that could be improved was the food during the evening social. First night the main was potato soup and the second night vegetarian strudel. Not very executive level, in my opinion.

  • 5/5 Kevin K. 6 months ago on Google
    We really enjoyed our stay at Hilton Vienna Plaza. It was a great location and the Executive Lounge was a nice place to get away for breakfast and evening drinks each day. The room was clean and comfortable.

  • 5/5 Grace C. 7 months ago on Google
    Really nice hotel, got two nights of executive rooms. Very clean and new, friendly service, quiet neighborhood. Free access to executive lounge until 8:00 pm. Breakfast is nice. Unexpectedly satisfied.I walk everywhere nearby. Half hour walk to Hofburg, 15 minute walk to nearby attractions.

  • 5/5 Gabriel H. 9 months ago on Google
    5 Star experience. Great location, easy to reach by car and even to park in the garage. Maybe if I had SUV I would say different things. Executive lounge could have more food during the day but drink selection is perfect. Rooms are beautiful, they were clean and no issue. Every staff I interacted worked really hard, did something special and treated us like a royalty. They really make the experience 10x better. Gym facility is perfect, well equipped and beautiful. I don’t want to repeat myself but the staff makes it an unforgettable experience.

  • 5/5 Erich F. 3 months ago on Google • 7 reviews New
    Amazing hotel. This property is in a great location, with only a short walk into the city center. We were a family of 4 in two rooms. This is one of the few hotels we could find with separate double beds for our young adult "kids". Excellent decor, comfortable beds, clean, with a great restaurant/bar. Rates were fair. This was a great start to our European vacation!

  • 5/5 Y. L. 7 months ago on Google
    Here is my experience with HILTON VIENNA PLAZA 1. Executive lounge: provides different main dish & soup every night. The main dish of the 1st night is the best (roasted chicken). 2. I have breakfast at hotel restaurant for three days. They made pancakes for me because I request it. The service is great. 3. Dinner service is good and I like salmon trout with roasted vegetables. Veal dish is average.

  • 3/5 ON T. 2 months ago on Google New
    I found front desk personnel unfriendly. Poor value ,Too expensive. App to order room service has glitches. I received 2 sets of food as first order gave error saying out of stock and ordered something else instead. At least , I returned the extra food without problem but that is a waste. There is a very wide street in front of the hotel without good traffic lights. Families with small children should be careful when they are crossing the street because cars go fast and there is also tram tracks. And to go to the main attractions, you need to cross.

  • 4/5 Daniela 5 months ago on Google
    Good but not at the level of the price.. Location is fantastic, closer tot he city veneree just 15 minutes walking distance from the city center. Room are big and clean. I had 2 double bed. The only negative point was the moquette in the floor which I dislike and less of the minimum of the accessories (no slipper, beauty kit, Fridge completely empty). Breakfast buffet is good. International wide offer of food. Service at the bar nothing special… staff is kind but sometimes difficulties in order something…and also surprised to pay for 7 euro a tea with really 200 ml of hot water inside… Gym is fantastic. Stream room available but just a few hours per day in the evening which was unfortunately not compatible with my schedule. Overall my stay was pleasant but ratio service/ price but too high.

  • 5/5 John P. 5 months ago on Google
    One of my favorite hotels in the world. Slow check in. Great location to walk from. Very nice rooms, regardless of type. I’ve been in all types from standard to penthouse suite and can’t complain about any. Expensive parking.

  • 4/5 Sylvia 6 months ago on Google
    I classify it as a 4 star hotel The rooms are spacious A very convenient option to stay in Vienna It is a 15-minute walk from the city centre. The staff is uncooperative and inflexible Just the restaurant staff were great Housekeeping service is unsatisfactory. The room was not cleaned well and hand soap and bath soap were not refilled The quietness in the rooms is nice The stay was excellent

  • 5/5 Jack M. 4 months ago on Google
    One of the best Hilton's I've stayed in. A stunning property, modern and luxurious room which was upgraded with diamond status, the best Executive Lounge I've seen, delightful touches. Fantastic.

  • 3/5 martin b. 4 months ago on Google
    Older elegant hotel that presents itself as a 5 start hotel but realistically 3 stars is a stretch. The room was adequate in size but older with extremely low ceilings in the bathroom. The bathroom had black mold in the shower, the vanity mirror was broken and after reporting this to the front desk nothing was done with the exception of receiving empty platitudes. The AC vent was covered in dirt and lint that kept blowing into the room. The gym was fairly well equipped but suffers from super low ceilings so you can’t raise your arms. Not worth the price charged.

  • 4/5 Jasman P. 4 months ago on Google
    Fantastic hotel with spacious rooms and great location. My only complaint is with the bar manager who was very rude. We were told the lobby bar operates until 1. At 11:30 she told us they’re taking final call for drinks. When asking about the 1am closing time, she responded with “well we’re closing at 12 today”. Very abrupt and rude.

  • 5/5 David M. 2 months ago on Google New
    Honestly the location itself is great it’s near a lot of popular places. The hotel itself is actually really nice, great decor, lots of comfortable places and it’s even near the Danube. Also it’s one of the only hotels in Wien that has rooms with double beds.

  • 4/5 James H. 2 years ago on Google
    Overall a nice hotel, located right beside Vienna's historic old town. Room was spacious and comfortable, staff were friendly too. Downsides were that we booked a room for 3 people, it was only set up for 2 and had to call multiple times to get it rectified, along with an issue with bathroom sink. Felt more like a 4* hotel rather than a 5*.

  • 5/5 Agra Y. 2 years ago on Google
    This is a fantastic Hotel with lots of old paintings in keeping with Austria's history. Good service and really good central location. Comfortable rooms. Good staff.

  • 5/5 idit m. 2 years ago on Google
    Wonderful service at every level, the hotel is located in the center, a cozy clean room with cozy bedding. The air conditioning is a bit weak. Other than that it's perfect!

  • 5/5 Leanne M. 2 years ago on Google
    We rented the penthouse suite, and it was immaculate. The service was impeccable, and the hotel staff was friendly and helpful. I could not be more pleased with our stay at Hilton and the hospitality of the Viennese!

  • 5/5 Ayelet Y. 2 years ago on Google
    We got the Plaza room which was very big but not enough light in it and it's a bit outdated. Excellent breakfast. Staff were very helpful, but the reception desk is hidden in the corner, so there is a little interaction between staff and geusts.

  • 5/5 Jaroslav J. 2 years ago on Google
    Hilton Vienna Plaza is amazing hotel, professional staff always happy to help. Great service and location.

  • 5/5 Jennifer F. 2 years ago on Google
    Possibly the best Hilton I’ve ever booked. After a cancelled flight and 2 lost bags, we were welcomed by the staff at Hilton Plaza and were continuously helped throughout our stay. The room we had was BEAUTIFUL, everything was cleaned regularly, and we constantly felt safe at the hotel amidst the pandemic. This was the perfect location to reach the best restaurants and tourist sites, but was also very quiet, so we enjoyed the balance of tourism and relaxation. The Hilton staff unsolicitedly called the airport to check on our baggage several times a day and helped facilitate the delivery of our bags. The breakfast we had was also incredible- we didn’t want to go anywhere else! I can’t thank the Hilton staff enough for turning our trip around and for making us feel welcomed and valued as Hilton Honors members. I cannot recommend Hilton Plaza enough!

  • 4/5 Kathia O. 2 years ago on Google
    We love the location, near everything!!! The facilities give you the vibe of another century! And the room was a dream. The only thing that keep me from giving a 5 star review was the bed! Too firm and the pillows was like there’s dissolved in the night!

  • 5/5 Raphael F. 2 years ago on Google
    Pleasantly surprised by our stay. Good location, spacious room, friendly staff, nice facilities. We are there for a first romantic weekend in Vienna. Nice spot.

  • 5/5 Artem G. 2 years ago on Google
    Everything is excellent ! Pricewise and service - best in Vienna. You wont regret for sure. Everyone , especially room service and housekeepers are perfect! Always doing their best to assist you.

  • 5/5 keegan h. 2 years ago on Google
    What a beautiful property. I truly enjoyed my stay at the the Vienna plaza. Everything was terrific. Cleans rooms, good breakfast, and friendly staff. The lounge is open with limited services but it’s quite large and offers a decent selection during happy hour and you can grab drinks thought out the day. They packed a breakfast for me because I had to leave very early for the airport. I would certainly stay here again. 5/5

  • 5/5 ion n. 2 years ago on Google
    Very good hotel. Enjoyable place to stay during a visit in Vienna

  • 5/5 Tanya S. 2 years ago on Google
    Perfect location for exploring Vienna. I was able to walk to all the main sights, plus the tram stop right in front of the hotel and train station 2 streets away made traveling to the airport or main train station very easy, even with all my luggage. Buffet breakfast has a great selection to choose between and I had a lovely dinner at the hotel restaurant. Service was very attentive. Gym had a good variety of equipment in new condition. Hotel room is very modern, spacious and clean. Was very impressed with the size of the desk and comfort of the office chair, which made catching up on work easy. Reception staff was very friendly and helpful with all my questions I had. Hotel was also very quiet and easy to sleep and the balcony views from the top floor are beautiful. Perfect to watch sunrise and sunset. Very happy with my stay and would recommend it to everyone.

  • 5/5 Crystal M. 2 years ago on Google
    I will be coming back to the Hilton Vienna Plaza! Not only is this hotel centrally located but the service and rooms were perfect. This location had amazing COVID restrictions in that all visitors had to either have a COVID test, recover from COVID, or be vaccinated. All staff was perfectly pleasant and we can't wait to come back and visit again.

  • 5/5 Elena C. 1 year ago on Google
    Excellent stay. The hotel was very comfortable and had the best location to see the city. We walked everywhere. The beds were comfortable, the linen was soft, feather pillows and duvets. A good mattress is important for my bad back and the quality of mattress was excellent too.

  • 5/5 Monika C. 1 year ago on Google
    Absolutely stunning hotel. We really enjoyed. All staff members was so helpful and nice. Room was incredible, clean and nice. Breakfast was outstanding. Can’t wait to come back. Thanks for beautiful stay.

  • 5/5 Alvaro F. 1 year ago on Google
    Great Hotel. The staff are very welcoming and the rooms are ample and well equipped. A very nice stay especially after visiting other EU countries where smaller rooms and bathrooms are the norm. The restaurant Emile is great and the breakfast is very well set up and stocked. I would highly recommend to anyone visiting Vienna and this is where I would stay of I were to return.

  • 5/5 Agata J. 1 year ago on Google
    Beautiful hotel, spacious rooms with luxurious bathrooms. Great breakfast, you can get everything you wish to eat, a lot of vegan options too. Very competent and friendly staff, especially Mateusz at the reception desk - extraordinarily helpful young man. He definitely deserves a rise 😁

  • 5/5 Yanal T. 1 year ago on Google
    Very well appointed location, the rooms are quite spacious and include all the amenities and perks needed for travel. Beds and linens are of great comfort and quality. We were graciously provided with connecting rooms which made our family trip alot more comfortable. Breakfast is rich and delicious. Always a favorite address for our stays in Vienna.

  • 5/5 Peter H. 1 year ago on Google
    Awesome hotel. Central location, clean, and the staff is wonderful. I had originally booked other accomodations for my trip to Vienna, however I was unhappy with the cleanliness so I checked out and booked a room at the Hilton. I was in a bit of a rush when I arrived since I was running late for evening plans, and the lovely woman at the reception desk took notice and got me in straight away, while also being kind enough to upgrade my room. Hilton gained a customer for life with the service I received, 5 stars!

  • 5/5 Rafał 1 year ago on Google
    I was there for 3 days. Hotel is perfectly located for citybreak, sightseeing. Amazing rooms, staff is very helpful and friendly. Nice atmosphere and top service quality. Better than other 5* hotels in neighbourhood.i will come back there for sure.

  • 4/5 Mike T. 1 year ago on Google
    The bathrooms were kind of dark and dank. The executive Lounge was the worst I've ever been in in the world. You only had like 2 hours to go in and get a snack and get a beer. What's the point of that? The location was great because you could walk to some great restaurants and walk to the big Square. The service was quite good but once again in the executive Lounge, there was really nothing to snack on and you couldn't even get a Coke.

  • 5/5 ola o. 1 year ago on Google
    A hotel with a superb location and which happens to be extremely hip with fun vibes. The staff were very attentive and quite helpful with the check-in. They were all truly relentlessly accommodating and courteous. The room was just perfect for our needs. It was clean with good quality bed linen. Breakfast was really good and plentiful. We had an amazing time and would stay again.

  • 5/5 cheyenne m. 1 year ago on Google
    I'm so glad we chose the Hilton Plaza as our last hotel for our honeymoon! the beds are comfortable, the shower is incredible, and all of the staff is very kind and attentive! my husband enjoyed the breakfast in the mornings, and we love the central location of the hotel to all the sights and Christmas markets in the area! I'd recommend this hotel to everyone who comes to Vienna!

  • 5/5 Schadenfreude F. 1 year ago on Google
    Great location. The reception staff went out of their way to help us find our way around the city. They gave excellent recommendations. The rooms were reasonably prized and spatious. I would definitely stay in the Hilton Vienna Plaza during my next visit.


Similar Wedding venues nearby

Hotel Sacher Wien image
1
Hotel Sacher Wien
Hotel
Elegant quarters in a ornate hotel with 2 refined restaurants, a terrace bar & a full-service spa.
4.50 (12K reviews)
a&o Wien Hauptbahnhof image
2
a&o Wien Hauptbahnhof
Hotel
Simple dorms & private rooms in a down-to-earth hostel offering a rooftop terrace & a bar.
$52/night
3.30 (6.2K reviews)
Hilton Vienna Park image
3
Hilton Vienna Park
Hotel
Upscale rooms in a refined property with a chic restaurant, plus a gym, a sauna & 21 event rooms.
4.20 (5.9K reviews)
Hilton Vienna Waterfront image
4
Hilton Vienna Waterfront
Hotel
Sleek riverfront hotel offering a restaurant & an outdoor pool, plus a bar & a fitness room.
4.40 (4.7K reviews)
Motel One image
5
Motel One
Hotel
Simple, sleek venue with free Wi-Fi & iPad rentals, plus a paid breakfast buffet & a bar.
4.50 (4.2K reviews)
Last updated:
()