2/5 Weissert N. 1 year ago on Google
This
was
our
second
stay
at
Le
Meridien
Vienna
and
it
was
disappointing
for
the
following
reasons
in
order
of
importance
to
me:
-
front
desk
charged
my
card
wrong
amount
and
we
had
a
discussion
about
it
at
the
check
out
.
After
that,
the
amount
of
wrong
change
increased
instead
of
being
corrected.
Then
I
called.
Then
emailed.
Then
emailed
again.
Nothing
changed,
hotel
is
now
(from
3
July)
holding
double
the
money
that
my
bill
was
and
they
are
not
cooperating
so
my
bank
can
reverse
it!
This
for
me
is
unprofessional
and
unacceptable.
I
do
not
see
any
reason
why
the
hotel
should
be
holding
my
money
for
no
apparent
reason,
and
front
desk
staff
to
do
nothing
about
it
,
being
arrogant
and
blaming
the
technology
(our
system
did
this).
-
restaurant
service
is
poor
poor
poor.
Very
slow
service,
more
than
40
minutes
for
a
drink
.
Food
is
ehh
okay.
I
asked
for
vinegar
with
my
oysters
and
received
,
olive
oil
and
lemon
mix
.
In
their
defence
it
is
called
"Vinaigrette"
but
still
not
what
I
asked
and
not
what
you
couple
with
fresh
oysters!
The
waiter
told
me
their
kitchen
has
no
vinegar.
How
bazar
!
-
rooms
are
looking
outdated
and
tired,
carpets
are
so
dusty.
I
was
sneezing
non-stop.
We
were
offered
a
drink
in
exchange
of
not
cleaning
our
room.
Which
is
okay
I
suppose
for
2
days
stay
.
But
I
would
expect
the
room
to
be
cleaned
thoroughly
before
our
arrival
in
any
case.
Some
fresh
flowers
or
fruit
would
be
nice.
Mini
bar
-
empty
(
because
of
past
corona
and
we
will
use
this
excuse
for
another
ten
years
-
stay
safe!).
Bed
and
pillows
are
good,
bathtub
is
good.
Shower
had
no
pressure
so
if
you
have
hair
you
will
be
challenged
washing
it.
Dear
Le
Meridien
Vienna,
I
hope
you
read
this
and
do
something.
I
think
my
review
is
fair.
I
waited
more
than
2
weeks
to
resolve
the
situation.
I
removed
one
star
for
each
"not
five
star
service"
,
so
here
you
go
-
two
stars
with
love.
Regards,
Nadia
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