2/5 John S. 1 year ago on Google
We
arrived
after
midnight
and
didn't
received
a
lot
of
information
while
checking
in.
So
we
went
to
our
room
and
we
supposed
that
we
have
all
bathroom
amenities
like
in
a
lot
of
hotels
where
you
book
a
suite,
but
there
was
no
toothbrush
and
toothpaste
available.
So
we
went
to
the
lobby
to
ask
if
we
could
get
one
as
we
didn't
had
one
with
us.
They
were
a
little
bit
grumpy
but
they
gave
us
one.
our
mini
bar
was
included.
You
get
one
coke
and
1
still
water
and
1
sprankeling
water.
We
can
understand
that
you
don't
fill
up
the
fridge
but
1
still
water
from
33
cl
for
a
suite????
So
we
had
written
a
note
to
the
cleaning
department
to
ask
if
it
was
possible
to
have
an
extra
water
and
some
milk
for
the
coffee
in
the
morning.
When
we
arrived
back
in
our
room
after
a
day
in
the
city
we
found
the
note
from
them
with
the
text
we
don't
have
milk
for
coffee....
So
how
can't
you
have
some
milk
for
coffee
when
you
offer
coffee
in
the
room!!!
But
we
received
1
extra
bottle
of
water
yes
1....
So
we
went
back
to
the
lobby
to
switch
the
coke
and
sprankeling
water
for
a
zero
coke
and
still
water
again
they
were
not
happy
to
help
as
they
don't
offer
coke
zero
in
the
rooms,
but
they
have
it
on
their
room
service
list??
So
one
guy
at
the
lobby
did
his
best
and
went
to
the
bar
to
change
it
and
it
was
suddenly
possible
to
change....
Breakfast
was
ok,
a
lot
of
choices.
Coffee
not
good,
juices
are
not
fresh,
staff
is
working
very
slowly
and
don't
Care
about
the
guests.
They
offer
a
menu
but
nobody
comes
and
ask
you
if
you
want
anything
from
the
menu...so
why
even
offer?
Distance
to
city
center
is
ok
with
public
transport,
a
lot
of
busses,
trams
and
metro
in
the
neighborhood.
The
room
tv
offers
you
screen
mirroring
but
we
tried
with
2
phones
and
1
tablet
and
i
was
not
working.
The
cleaning
from
the
room
was
ok,
they
didn't
replaced
the
towels
every
day
what's
good
for
the
environment
and
for
me
personally
not
needed.
But
for
me
never
again
Radisson
Blu
Park
Royal
Palace
hotel
in
Vienna.
Shame
we
payed
that
much
for
that
kind
of
service.
If
I
was
the
manager
of
this
hotel
i
would
be
ashamed
to
deliver
this
kind
of
service.
The
2
stars
are
for
the
spacious
room
and
balcony.