Featured Reviews


Frequently mentioned in reviews: hotel (26) room (22) location (18) rooms (14) good (12) staff (11) great (11) nice (9) stay (9) building (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rob K. 1 year ago on Google
    After a long journey checked in to corner room with nice view but smell like sewage. Open the windows to no effect. After filing complaint in the front I had to step out for hrs for more cleaning. Restroom smelled like smoke all the time in a non smoking room. Changed me 300 Euros secretly after checkout saying that room was dirty when room was not serviced a day before. Disappointing interaction with the manager after explaining the situation.
    2 people found this review helpful đź‘Ť

  • 2/5 Elina 9 months ago on Google
    Location is perfect, roof top was decent, staff was pleasant overall, but that’s where it ends. The hotel is dirty. Every single surface is stained and dusty. Lobby, breakfast chairs, rugs and window covers all smell and have stains on them. We had 2 rooms, the smell in one of the rooms was awful, it smelled like smoke and dirty upholstery, the smell was thick and nauseating. Difficult to sleep, air conditioning not great. There was dust everywhere, floors, laptops, headboards. There was a contact lens on our bathroom floor.. it was there for entirety of our 4 night stay. The shower did not drain in one of the rooms, there were blood stains on my daughters sheets on our last night. I’m not sure how there are so many 10 star reviews. I cannot recommend this hotel.
    2 people found this review helpful đź‘Ť

  • 4/5 Bruno A. 4 months ago on Google • 68 reviews
    Stayed at the Topazz in a Deluxe room (#22). Great location. Doesn’t get much better. Was quiet at night as well. The rooms are a bit dark but in sync with the interior, whick is nicely designed. Good spatious shower with pressure and ample hot water. Entertainment on TV is just cable, nothing else. Also didn’t like the fact that the messy office was open all the time as you walk passed it every time. The bed was too soft to my liking. It is a refurbished building from the 70s. So it has a rather strange staircase. All in all a good hotel.

  • 4/5 Joe N. 1 year ago on Google
    We enjoyed our stay. The location was great and the staff was very friendly. The room was small but adequate. What one would expect from a ”boutique" hotel. However, we had room 82. The heat couldn't be regulated, so even though we dropped the thermostat to 66F/19C, it was a constant 76?+ They brought us a fan and that helped a bit. On the plus side, the shower was magnificent. Hot water to spare with pressure like a firehose. I've been in hotels and homes all over the world and this was the best ever. Sounds silly maybe but it's how my day starts and a good shower means a lot to me.
    1 person found this review helpful đź‘Ť

  • 5/5 Marina 2 months ago on Google • 38 reviews New
    The hotel is the best in the area including delicious breakfast. Often fully booked so you need to plan ahead. Rooms are very comfortable and very clean. Personnel is always polite and glad to satisfy you requests. It’s not my first and not last time here considering regular visits to Vienna.

  • 4/5 Rodrigo L. 6 months ago on Google • 26 reviews
    The hotel is extremely well located, functional and has a great breakfast everyday from 7 to 11am (only bad thing is that they don't make omelettes). Actually they are 2 different buildings, and on top of the Lamee building there is a rooftop bar with very beautiful views, but with a limited menu. Stayed on a suite. Room is small and not very functional. That's why it misses a 5 star review.

  • 3/5 Marco C. 2 months ago on Google • 4 reviews New
    The Hotel is good but absolutely overpriced. We booked at almost 600 euro per night, same price of Hilton or Marriot, thinking to get that level of services and quality but it wasn't even close. Once in your room you are almost abandoned, especially in Lamee building.... no info about services in the room , no in room dining provided , old phone without direct services and old TV with just few channels, AC monitor broke and bad sound isolation. Only 1 bar/restaurant in whole hotel, no-one in Lamee building !!! So... the hotel is good for the perfect location, room spacious, but I advice to book only if you get half price of other 5 star hotel, couse this is a real 3/4 star

  • 5/5 Shady A. 1 year ago on Google
    Great location, rooms are quite clean and warm looking but housekeeping needs attention- we asked several times for a shampoo until received. Rooftop at Lamee is wonderful and overall we had a very good experience.

  • 5/5 natalie a. 1 year ago on Google
    Excellent choice of hotel !!! The staff was great, the location right in the inner city so ..perfect. And the rooms especially the signature room..are beautiful with lots of space..big balcony and very clean. Definitely come back here again ❤️

  • 5/5 Gilles F. 8 months ago on Google
    Really cool boutique hotel in the center of town well located and with an awesome rooftop bar with a fantastic view on the Stefansdom. The breakfast is also nice although the room where they serve it is quite small. Only improvement is the room cleaning which is very late in the afternoon and quite superficial. I would have preferred a late morning noon cleaning with a little bit of attention.

  • 5/5 Danielle A. 10 months ago on Google
    Onnar, the Turkish guy who works the Night Shift, was amazing. At 11pm we wanted to move to the rooms across with the other design, so he moved us to the building across and upgraded our room and quickly accommodated us. He was amazing, very kind, and very helpful and went out of his way to make sure we were happy. The hotel location is also great, he deserves a promotion! The hotel is very lucky to have him. He had a great customer service and was very accommodating, really went out of his way.

  • 5/5 Harold N. 8 months ago on Google
    The rooms aren't very large but the location and staff make up for this fact. The lounge in the basement level is well stocked with free cafe, wine, and water. The staff are incredibly kind and helpful. The rooms could be larger for the price, also the beds are quite firm and the pillows are a bit flimsy.

  • 4/5 R F. 10 months ago on Google
    The receptionist are very helpful and friendly. The rooms are well fitted with all the things you need. A lovely welcome present goes down well. The bed is super comfy, great bedding. Lovely bathroom. A lot to like about this hotel. The missing restaurant is made up by a lounge with free snacks and wine. Whats not to like. Well my only down is that the aircon would not heat. Which is a problem when you live in the south of Spain.

  • 5/5 Daniel Y. 11 months ago on Google
    Really nice hotel in an amazing location! Very convenient to walk to many of Vienna's historic sites. The staff at the reception were super nice, helpful and patient. So was the restaurant staff who cooked really nice food with lots of options. Nothing beats having sparkling Rose for breakfast on your vacation. The rooms were great too, neat and spacious with easy access.

  • 5/5 Troels K. 7 months ago on Google
    Perfect location in the city centre. Within walking distance of all key attractions and restaurants/bars. The hotel is divided in two separate buildings on each side of the street. The friendly reception and nice breakfast buffet is located in the Topazz building. Whereas the suites and the rooftop bar is in the Lamée building. Fairly high price but good price/quality ratio. Staff is extremely serviceminded. Rooms are nice and clean with excellent noise isolation. Aircondition is very quiet but also struggling a bit to keep temperature down to desired level when it is hot outside.

  • 5/5 Yair P. 5 months ago on Google
    A good hotel in the center of town well located and with a nice rooftop bar. Rooms are quiet small (the price of an excellent location). The only improvement is the room cleaning is late in the afternoon and quite superficial.

  • 5/5 B B. 3 months ago on Google • 3 reviews New
    I intend to update this review after our stay in April 2024, but must leave a review early to highlight the wonderful service we have received thus far. We reserved a room earlier today, 22Dec2023, for our trip in April 2024 and sent an email to the hotel requesting certain room details/accommodations that may be available since we are celebrating my husbands 30th birthday. We are located in USA and despite that I received a reply acknowledging our requests within 2 hours of booking (I booked in CST evening time). Absolutely incredible, especially given that it's the holidays. I am so impressed by the level of care and attention already being given to us despite the fact that our reservation is far out and the holidays are keeping them busy. They have even already offered some complimentary additions to make my husbands birthday special. I love being able to connect with hotels ahead of visits and am extremely satisfied thus far. Make sure you communicate expectations and requests in advance as they obviously have the means to accommodate your wishes. I will try and give an update after our stay but please assume our visit was more than satisfactory given the already above average treatment!

  • 5/5 kris p. 2 years ago on Google
    Hotel is good. Location is in the top center. Studios are big. Comfy bed and pillows. Cleaning stuff is not so well. For 4 days clean 1 or 2 days. They forgot cleaning and to charge new bathroom accessories. Panorama view from roof top bar is very good

  • 5/5 Tami S. 1 year ago on Google
    The service by stuff is amazing ! Location is in the city center . Room was beautiful and bed is very comfortable. Rooftop bar is a must. Great choice

  • 4/5 Nick D. 1 year ago on Google
    Top rate stay. The location is superb and central to so many places you'll want to see in Vienna. The Topazz building is simply delightful, architecturally unique with those oval windows adding a real sense of individuality to the rooms. We stayed in a Topazz Deluxe and the room was fantastic, spacious and impeccably styled. The bathroom was perfect, again very well styled and fitted with the best walk in shower we've had in a hotel. Very good water pressure, which is often not the case in other places! The staff were all super friendly and helpful and made us feel very welcome. The only thing we left slightly disappointed with was the breakfast. This may be more about our Britishness than the hotel, but we found the selection very poor. No tradional cereals or toast and the fresh fruit selection was often limited. What was provided was nice and the cooked to order eggs and pancakes (all we tried) were lovely. Again, the waiting staff were great and very attentive. Overall a brilliant stay and would visit again if we're ever in Vienna in the future.

  • 5/5 Rachel B. 1 year ago on Google
    We enjoyed a great stay at Hotel Topazz! This a centrally located hotel that made most of Vienna walkable. The staff was friendly and helpful. Our room was clean and quiet. The bed was super comfortable. We really enjoyed the extra amenities during out stay and the view from the rooftop lounges. We really loved the unique decor and window seat!! Highly recommend

  • 5/5 Bledi D. 2 years ago on Google
    Great hotel, everything was perfect. Great location. I recommend it to everyone.

  • 4/5 Miriam Al T. 1 year ago on Google
    Nice location, just a little bit expensive but comprehensively since it’s a cool rooftop in the heart of the city centre

  • 5/5 Udi S. 2 years ago on Google
    Great location free lounge open until 22:00 very good wifi all clean and renovated very comfortable room facilities the location is amazing, just near everything

  • 5/5 Emil K. 1 year ago on Google
    This is a review only for the bar terrace on top. The place is amazing and it is locates in the city center. Good place for cocktails and drinks. Quiet and spacious. Normal prices in my opinion.

  • 5/5 julie g. 4 years ago on Google
    It was beautiful! We were upgraded for free. The people at the front desk were awesome. I needed a fan and a plug in and they were super cooperative. It was within walking distance of every major attraction. They even offered to keep our bags after we checked out so we didn't have to carry them around.

  • 4/5 Ara M. 2 years ago on Google
    Nice hotel and top location

  • 1/5 Gheorghi M. 2 years ago on Google
    2 buildings crossing streets and you live outside

  • 5/5 Juma Al F. 2 years ago on Google
    Location of this hotel is amazing, rooms are decent and well designed

  • 5/5 Tibor M. K. 2 years ago on Google
    It has 2 building which is a bit of an inconvenience and does not have a garage. But the location perfect and if you have a room with a view it is fantastic. Nice big rooms and the roof top bar is really great.

  • 5/5 Alexander S. 2 years ago on Google
    excellent hotel, in the very heart of the city, clean and comfortable, service at the highest level

  • 5/5 mddiaz247 2 years ago on Google
    If you are looking for a place to stay while in Vienna, this is the place. Excellent staff, knowledgeable concierge service, perfect location for shopping, beautiful roof top lounge, close to all major restaurants, centrally located to all city sites. I can't say enough good things about this hotel.


Call +43 1 5322250 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Hotel Sacher Wien image
1
Hotel Sacher Wien
Hotel
Elegant quarters in a ornate hotel with 2 refined restaurants, a terrace bar & a full-service spa.
4.50 (12K reviews)
a&o Wien Hauptbahnhof image
2
a&o Wien Hauptbahnhof
Hotel
Simple dorms & private rooms in a down-to-earth hostel offering a rooftop terrace & a bar.
$52/night
3.30 (6.2K reviews)
Hilton Vienna Park image
3
Hilton Vienna Park
Hotel
Upscale rooms in a refined property with a chic restaurant, plus a gym, a sauna & 21 event rooms.
4.20 (5.9K reviews)
Hilton Vienna Waterfront image
4
Hilton Vienna Waterfront
Hotel
Sleek riverfront hotel offering a restaurant & an outdoor pool, plus a bar & a fitness room.
4.40 (4.7K reviews)
Motel One image
5
Motel One
Hotel
Simple, sleek venue with free Wi-Fi & iPad rentals, plus a paid breakfast buffet & a bar.
4.50 (4.2K reviews)
Last updated:
()