5/5 Virgil V. 5 months ago on Google
Update.
Refund
was
complete,
so
I
will
give
it
a
5.
-------------------------------
I’ve
rated
this
hotel
to
1
for
the
following
reason:
14
days
after
my
check-out
passed
and
I
didn’t
received
the
refund
of
those
50
euros
(payed
at
the
hotel
reception).
In
addition,
I’ve
tried
to
contact
the
hotel
via
Booking
platform
but
no
one
answered
me.
Ok,
you
keep
those
50
euros,
but
I
want
an
answer
why.
From
my
perspective,
I’ve
let
everything
ok.
It
is
the
1st
time
after
tens
of
vacations
and
hotels
when
I
didn’t
get
my
money
back.
Except
this
aspect,
I
will
rate
the
hotel
with
a
9/10.
It
is
good
that
you’re
located
close
to
city
center
and
all
pretty
close
to
Prater.
That’s
what
I
was
looking
for
when
I
booked
this
hotel
(to
be
between
this
two
main
attraction
to
allows
me
walking
to
both
of
them).
You
have
a
small
kitchen
with
all
the
necessary
equipment
for
fast
lunch
(e.g
microwave,
refrigerator,
plates,
forks,
knives,
cups
etc).
Overall
it’s
a
good
price-quality
ratio
for
that
area.
I
didn’t
like
that
in
the
pictures
they
showed
me
a
bigger
room
with
two
tables
and
in
the
checked
room
I
get
only
one
desk.
The
light
bulbs
were
not
providing
enough
light.
I
didn’t
like
that
the
care
products
(e.g.
soap,
shampoo,
shower
gel)
were
not
packed
individually
(there
is
only
one
bottle
which
they
refill
it
every
time).
Also
the
smell
of
this
care
products
was
not
the
best.
No
slippers.
The
air
conditioning
system
doesn’t
work
(I
wanted
to
warm
the
room
and
it
didn’t
work.
You
can
set
a
temperature
or
something.
There
are
only
numbers
from
-5
to
5
and
three
levels
of
power.
I
set
the
maximum
level
and
5
and
no
warm
air.)