1/5 MOEZ BEN A. 7 months ago on Google
I
recently
had
an
extremely
unsettling
experience
during
my
stay
at
this
hostel,
and
I
feel
compelled
to
share
my
thoughts
to
ensure
the
safety
and
well-being
of
potential
guests.
Unfortunately,
my
stay
was
marred
by
a
series
of
incidents
that
left
me
deeply
disappointed
and
concerned
about
the
hostel’s
management
and
staff.
From
the
moment
I
arrived,
I
was
met
with
a
disappointing
level
of
service.
The
personnel
exhibited
a
rude
and
unprofessional
attitude,
which
immediately
set
a
negative
tone
for
my
stay.
However,
the
most
distressing
incident
occurred
when
I
discovered
a
man
behaving
inappropriately,
naked
and
touching
himself
in
a
shared
room
where
other
guests
were
sleeping.
I
promptly
reported
the
situation
to
the
receptionist,
hoping
for
a
swift
and
appropriate
response
to
ensure
the
safety
of
all
guests.
To
my
shock,
the
receptionist’s
reaction
was
far
from
satisfactory.
Instead
of
taking
immediate
action
to
protect
the
guests,
the
receptionist
refused
to
address
the
issue
adequately.
Despite
my
pleas
to
change
the
room
and
ensure
the
security
of
all
guests,
I
was
met
with
resistance.
Even
more
concerning
was
the
fact
that
the
receptionist
allowed
the
situation
to
persist,
leaving
the
inappropriate
individual
with
other
guests
who
were
unaware
and
vulnerable.
The
alternative
room
I
was
eventually
offered
was
subpar,
with
cleanliness
and
basic
amenities
severely
lacking.
The
unclean
bed
and
overall
unhygienic
conditions
further
added
to
my
discomfort.
To
compound
the
unsettling
experience,
upon
attempting
to
return
to
my
original
room
to
retrieve
my
belongings,
I
discovered
yet
another
unauthorized
individual
in
my
bed.
This
person
had
not
only
invaded
my
space
but
also
utilized
my
personal
belongings
without
permission.
Such
a
flagrant
breach
of
privacy
and
security
is
completely
unacceptable.
In
my
pursuit
of
justice,
I
contacted
Booking
to
express
my
concerns
and
provided
them
with
evidence
in
the
form
of
a
video
capturing
the
inappropriate
behavior
of
the
individual
in
question.
I
hope
that
this
evidence
will
prompt
the
necessary
actions
to
address
the
situation
and
prevent
similar
incidents
from
occurring
in
the
future.
It
is
with
a
heavy
heart
that
I
must
caution
anyone
considering
staying
at
this
hostel.
The
disturbing
incidents
I
encountered,
coupled
with
the
unresponsive
and
unhelpful
attitude
of
the
staff,
create
an
environment
that
is
not
conducive
to
a
safe
and
enjoyable
stay.
I
implore
all
potential
guests,
particularly
female
travelers,
to
prioritize
their
safety
and
well-being
by
avoiding
this
hostel
altogether.
Your
peace
of
mind
and
security
should
never
be
compromised
in
such
a
manner.
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