acom-Hotel Vienna image

acom-Hotel Vienna

Hotel

Streamlined rooms in a contemporary hotel offering a restaurant, a bar & free Wi-Fi. People often mention hotel, room, station, good, stay, location, rooms, coffee, train, clean,


Address

Sonnwendgasse 8, 1100 Wien, Austria

Website

www.acomhotels.com

Contact

+43 1 9616400

Price rating

$76/night

Rating on Google Maps

4.20 (2.3K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (48) room (33) station (32) good (24) stay (22) location (22) rooms (19) coffee (18) train (17) clean (17)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Юлія �. 2 years ago on Google
    Nice hotel near the main train station. It takes 30 minutes to airport from here and 3 minutes to the nearest underground station. Very convenient placement. Clean rooms, friendly staff, new furniture in the rooms, free coffee/tea on the flow. Very good breakfast. Fast checkin and checkout. I recommend for travelers and transfers.
    2 people found this review helpful 👍

  • 3/5 John M. 2 months ago on Google • 60 reviews New
    Not something you see every day at breakfast. Great idea and not an expensive buffet breakfast either. Also up stairs they have free tea and coffee available on each floor. Great idea and very close to train station. Good clean place to stay.

  • 4/5 АНДРІЙ �. 8 months ago on Google
    We have enjoyed our stay in acom Hotel Vienna a lot! Clean rooms, good location and affordable prices made their thing. However, I have encountered issue with the parking when I was told at the first day that my parking ticket will last throughout my stay and I can pay for parking upon checkout but it was not the case and parking gate didn't open when we were back, so I had to go back to reception and pay before...
    1 person found this review helpful 👍

  • 4/5 Sveto R. 8 months ago on Google
    Advantages: good location right next to the main railway station and metro, and you can walk to Belvedere. The rooms are clean, the hotel is peaceful and quiet. Affordable price. Disadvantages: the room does not have a mini-fridge, there are no slippers or a robe, cleaning is done every other day, breakfast is nothing special, and they charge parking for their own guests at a price of 22 euros, an act I have never met before. Otherwise, you have public parking 100 meters from the hotel, which costs twice as much - 10 euros per day. To summarize, the hotel is very good, but it deserves 3 stars, definitely not 4.
    1 person found this review helpful 👍

  • 1/5 Madara K. 1 year ago on Google
    My family enjoyed their stay in this hotel. It’s clean and close to train station. And they have a family room which means 2 connected double rooms, which was amazing. BUT: I had to pay 30 Euros deposit for 1 night stay which has never been returned back to me. As I live right next to hotel, I went to the Hotel 3 times to ask to return my deposit and every time I was told deposit will be transferred next week. I am waiting since 4 months. 2 months ago it appeared as authorized on my online banking but the money never entered my account. Considering unreturned deposit the price was too high for what you get, there are much better hotels in this area for this price, which I will book or recommend for my guests next time.
    1 person found this review helpful 👍

  • 4/5 Jon M. 1 year ago on Google
    Generic short stay type hotel. Better than most though. Nice bar and work area downstairs. Good breakfast, though the coffee could improve. Could not connect to the WIFI in my room at the end of the corridor (504) which was irritating. (Worked in the corridor outside my room)
    1 person found this review helpful 👍

  • 1/5 Valdas K. 1 year ago on Google
    Be aware! I was charged twice for the stay at this hotel. Moreover this hotel used my credit card details for other bookings that were not mine and they reserved money on my bank account. When I noticed that I contacted them immediately but they did not solve the problem and I had to contact them again. I got my money back after 7 days.
    1 person found this review helpful 👍

  • 5/5 Mau B. 2 years ago on Google
    I've been to this hotel twice. First time 3 years ago and now, when I am writing this review. Breakfast is very good, with cereal, juices, eggs, bacon, sausages, hot cocoa, coffee and tea, salad and some sort of different breads. Rooms are clean and comfortable, even though I remember the first time to be more spacious. Wifi is good and the lobby, bar and cafeteria area is very nice, street level. The best thing is its location, a block ago from the central train station. Metro and airport transfers from here. Great stay.
    1 person found this review helpful 👍

  • 4/5 Alan H. 1 year ago on Google
    Very good hotel with great location, close to the central station in Vienna and some restaurants as well. The room was big and the bed comfortable, good amenities as well. The only thing that need some improvement is the bathroom, as it is a 4 stars hotel it can be improved. In general I really enjoyed my experience here and would book it again, really recommend!
    1 person found this review helpful 👍

  • 4/5 Darren B. 1 month ago on Google • 33 reviews New
    Great hotel in a good location very close to the main train station. We were catching a late train and they let us leave baga until late in the evening. Only criticism would be the price of the soft drinks at the bar.

  • 5/5 Joel T. 4 months ago on Google • 8 reviews
    Great hotel if you’re looking for accessibility to the Wien Hbf and someplace to stay while making day trips. Close to the city centre and connected through the metro and tram systems… each room doesn’t provide a kettle but there are coffee lounges where you can refill your bottles with boiling water. They only clean your room every 2 days so if you’re particular about that then this is not for you. Otherwise, this was a great stay and one of the better hotels I stayed at for the price!

  • 2/5 Hải Đăng H. 5 months ago on Google
    One of the most disappointing hotels we've ever stayed at. When we entered our room, it was insanely hot and stuffy that we had to try to turn on the AC. However, we realized it wasn't working and asked the staff about it, we were informed it wasn't possible as it was controlled by the central system. One of the staffs did not let us know about this when we were checking in, and simply told us that it was a problem and they can't do anything about this. Another staff came up to our room later and carefully explained the situation, which made things a bit better but the rooms were nonetheless very uncomfortable to stay in.

  • 5/5 Dávid H. 1 year ago on Google
    Great hotel and a great location! Very good hotel and very comfortable. The underground station makes it very easy to move in town and also very easy to reach the airport. The hotel has a very good design, excellent buffet breakfast. Rooms are very well designed and the price is absolutely convenient.

  • 5/5 Gavin P. 6 months ago on Google
    Great location for the hotel, right across from the main station. Three nights were had in clean comfortable rooms. Food available in many restaurants nearby, many of which, don not have the inevitable tourist pricing.

  • 2/5 nathaniel j. 2 years ago on Google
    Nice rooms and good service right next to the railway station. Everything was good expect for the air conditioning in the room. I had someone come look at it and she explained that it will not work now because it is too cold outside. I explained to her that it was cold outside but in the room it is hot and I would like Air conditioning. I asked her what I should do. She said to open the window. Yes by opening the window it would make the room cooler, but everyone would see in and it would be quite noisy. Stay was very pleasant but I don't appreciate them turning off the air conditioning on customers to save a few pennies.

  • 4/5 Tourist G. 6 months ago on Google
    The best thing about this hotel it’s near from the Vienna main station,,so you can walk from the hotel to the station add to the the area is nice and calm. But the rooms are very normal and the service is normal as well . The hotel could be far away better than it’s current situation. The price is ok. But compared to the service and the rooms we can say it’s high.

  • 5/5 Gilbert F. 6 months ago on Google
    Well located hotel. 3 minutes walk from Hauptbahnhof. Comfortable rooms with value based facilities. Clean and modern. Plenty of restaurants nearby and good shopping available in the Hauptbahnhof mall. Good breakfast buffet with plenty of choice and quality food.

  • 5/5 dimitra p. 7 months ago on Google
    A very good choice! I will probably stay there again when I visit Vienna! Close to metro and tram station! There is also coffee and food really close to the hotel! The room was clean and they changed the towels every day! Also they provide free coffee and tea! The staff is kind and welcoming and we felt like home!

  • 2/5 Tal W. 2 years ago on Google
    Location near the main train station and bus station is great. The food was okay. The rooms don't have Appliances. The flour coffee station wasn't working had to go to another flour. No place to store milk if you like it in your coffee.

  • 5/5 corner v. 6 months ago on Google
    the hotel has perfect location to all kind of transport. we thouhgt that it may be rather noisy due to main railway station,but it was very and very quit place. strongly recommended for tourists.

  • 5/5 Tori B. 6 months ago on Google
    outside the city centre, but 3 minutes from the closest underground metro so it really isn't a problem. The disabled triple room that we have is extremely spacious but we have had to bump the bed up with blocks to allow the hoist to fit underneath it. The bathroom is big with a shower chair wet room and high sinkbowl, with an emergency pull cord too. I'm happy with the room and the hotel was a good price for our quick visit to Vienna, I would recommend it for other disabled users for sure.

  • 3/5 Jos van D. 6 months ago on Google
    Overall the hotel is okay, but 4-stars is a bit too much. The carpentry in our room was really filthy. There were lots of stains on it. The same goes for the upholstery of the chair in the room. Furthermore, rooms are only cleaned every other day. We inquired for cleaning on the same day and replenishment of towels. Upon arrival in the evening non of this was done. Staff is kind and location is really good, so still 3 stars.

  • 2/5 Ihab O. 4 months ago on Google
    Rooms have no refgurators, we arrived from Amsterdam having souvenirs and cheese we left it at the recipient to hold it in hotel coolers. However due that our flight 6 .00 am we were rushing to the airport and we forget it ... it worth more that 100 Euro. Other thing one of recipien team he was very rude talking to my son when asking to exchange not clean twoles replaced in the Hotel

  • 5/5 Agnieszka B. 4 months ago on Google
    Great location, very close to the station. Clean and big rooms, taste breakfasts. It is a nice place to stay for a coupe of days.

  • 3/5 Kostas K. 2 years ago on Google
    They did not change the towels and sheets and was not informed about Covid protocols.

  • 4/5 DR L. 2 months ago on Google New
    Great place to stay in , clean & welcoming atmosphere .. but there is no fridge in the room and the pillows are not bad .. I would definitely come here again

  • 5/5 Zoltán T. 2 years ago on Google
    Nice hotel, great location. Everything was very clean and the staff was kind and helpful. Breakfast is not included, but available for an affordable price.

  • 3/5 Andrea F. 2 years ago on Google
    Friendly staff and the hotel has a great location near to the main train station and with underground parking. Breakfast was nice and they offer few options. The problem is with the room: centralised heating/air conditioning so it means that you can only turn on and off and for us was a problem because during the night the room got very hot and in Vienna opening the window (like In every other city) it’s not an option due to the noise. Other problem was the bed: horrible-super-soft mattress and fluffy pillows (we’ve got 2 extra from the reception, but it didn’t help) gave us a nasty back pain after one night. Not to mention the carpet floor (moquette) full of stains and smelly. I was expecting a bit more from 4 stars in the centre of Vienna.

  • 4/5 Maggie V. 2 years ago on Google
    Perfect location right next to the train station to subway stops into the main heart of the city takes about five minutes. Mohamed at the front desk was wonderful very helpful with everything. A very comfortable room as well.

  • 5/5 Evacation V. 1 year ago on Google
    Very good hotel in Vienna. we really enjoyed our stay! The only thing needs improvement is the bathroom. Breakfast is full of products. We had the best night there because the beds are so comfortable! Truly recommend it ! Cu again Azimut ,cu again Vienna!

  • 3/5 ADG 2 years ago on Google
    Azimut hotel was just fine. Not bad, not great - fine. The location is certainly convenient as it is less than a 3-minute walk from the central station. This made all the difference as we literally reached any location in minutes. Even coming from and going to the airport only took about 20 minutes and a very cheap train ride. The hotel itself is pretty standard-looking, but clean. The room was not very big, but it didn't feel cramped and there was plenty storage space. The hotel breakfast was full of different choices and pretty tasty. The staff at the front desk was outstandingly kind and helpful. However: - Some of the staff that worked during breakfast seemed to be in a rush for us to leave. Moreover, some of the cutlery and dishes at breakfast were not very clean. - The rooms got super hot. We turned off the heating and still had to air the room before sleeping or it would get too hot. - The bed was really soft. I mean REALLY soft. So were the pillows. My back hurt every morning and we had to request and extra pillow to get some support. - The snack bar only had a couple sweets and cup noodles. Overall, we had a pleasant stay with a couple of inconveniences. Would still choose this hotel if only for the conveniente location and the polite customer service.

  • 5/5 Inês M. 1 year ago on Google
    The hotel itself is very well located, it is right next to the central station from where you can get trains to european destinations. You also have two metro stations nearby. The rooms are spacious and have the necessary amenities. The only con was that the room had a certain smell probably due to the carpet. A nice detail is that all floors have a coffee corner with free coffee and tea and it also had a iron and a board to iron your clothes.

  • 2/5 Yik Foong C. 1 year ago on Google
    I star for its location and 1 star for the front desk for trying her best. The room is warm because the AC wasn't working. The hotel water in the common area to make coffee on the same floor wasn't working so I had to go to a different floor 3 times everyday for 4 days just to make coffee. Housekeeping gave us less and wrong towel and did not refill the shower gel. I WILL NOT stay there again or any of its chain hotels. Once bitten twice shy.

  • 5/5 Simone 1 year ago on Google
    Comfortable, clean, covenient (near station but walking distance from city centre). It has helpful staff and decent 'make your own coffee' facilities. It also has a gym - though I didn't use it. Overall, very reasonably priced and great value for money.

  • 4/5 Madusanka A. 1 year ago on Google
    The hotel is situated near the railway station. If you are going at weekend you can park outside of the hotel. But if you are using their parking spot you have to pay. Service is good and the staff is kind and gentle. The room is very good and clean. Can recommend this place.

  • 4/5 Dyah P. 2 years ago on Google
    Clean hotel with a great location, very close proximity to the main train station. The position of the bathroom door in our room was quite annoying. It was diagonally positioned to the bed. Additionally the bathroom light was very bright, so I always ended up waking my partner at night when I went to the bathroom. It can also be very hot during the summer nights.

  • 3/5 Eriks S. 1 year ago on Google
    During check-in I was asked to present credit card despite hotel was already paid by company moreover I didn't notice a minibar in the room. They blocked 25 EUR when I was checked in. In the morning I realised that the hotel blocked another 48 EUR. When I checked out I asked why these amounts are blocked on my card I was clarified that money will be released soon. No worries. What a surprise.... it was not enough next day they blocked another 25 EUR. All these blocked amounts are still not released. An update - in three weeks all amounts have been released. The staff kindly communicated to explain that it was kind of error in their system.

  • 4/5 Eivind H. 2 years ago on Google
    Located close to the train station and metro. There is a few restaurants nearby, a grocery store in the train station. Small rooms, sparsely decorated, tiny bathroom (with no heat?). Cleanliness was ok didn't try the breakfast. Great location, average hotell

  • 5/5 Andrei B. 1 year ago on Google
    The hotel was nice and clean. We had a spacious room with street view, to (with few posts) and a big bed. Overall was a nice place to stay. Also the breakfast was tasty.

  • 3/5 Daniel H. 1 year ago on Google
    Just an average hotel. Room relatively nice but very standard. Breakfast is a rushed nightmare and difficult to find a space - but the croissants were delicious. Located around the hbf, good for the train station but not a particularly nice area

  • 3/5 Marion F. 1 year ago on Google
    The location of the hotel is really the main reason to stay. 2 minutes from the central train station, public train line and a number of bus and tram stops. The actual hotel is average, too soft beds, no in room fridge or kettle but the wifi is strong and they provide luggage storage

  • 5/5 Ilana C. 1 year ago on Google
    Great location, near train station so easy transport. The rooms are decent and clean, there is no mini bar though. No hot water kettle either but there is a coffee room on every floor.

  • 4/5 Teolina D. 7 months ago on Google
    The hotel was clean and people were kind and helpful. The rooms have comfortable beds and there was air conditioning, too. But the bathroom wasn't like for a 4 star hotel. A little bit ordinary. There was a coffee point on every floor and there you have free coffee and tea. The breakfast was so delicious. The bacon, the eggs, the butter croissants were amazying. And the coffee was pretty good. The location is also good. If you walk to the center it's about 40min. But there's subway near the hotel. To sum up, we liked it a lot.

  • 4/5 Elliott 5 months ago on Google • 2 reviews
    Really ideal if using the main station. Right across the road. Really modern & tidy. Great friendly staff checked us in, room was spotless and beds very comfortable. Liked the utilities on every floor with a coffee point, vending machine, iron etc, good idea. Bathroom was only downside, shower had very poor pressure and would not stay in holder. Was only a one night stay so did not matter too much. Will definitely stay again when in Vienna!


Call +43 1 9616400 Open on Google Maps

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