Maybe it used to be a good place, but not anymore. After 6 months membership, I would say the overall experience leaves a lot to desire. The customer relationship is appalling, considering the price segment and the self-proclaimed "exclusive/luxury" gym. Beware of everything that you discuss with the sales manager, Alexander Pazourek, you might be in for a lot of surprises after you sign the contract. The spinning courses are limited, and the only way to reserve a place is to come in more than 30 minutes early to put a towel on your bike. The schedule of the gym is for weekend days until 9, but you must go to lockers area 30 in advance, so 8 30 the latest. Instructors there are like overzealous policemen. They will come at 8 30 sharp to tell you that it's time to go to the locker. The only other time I was approached by an instructor was to ask me if I have a towel while I was running on the treadmill, and after showing it to her she just said "Oh, I did not see it because it was black". On the good side, go there if you want to make use of their 25m pool as it is big, clean and there are only few people.

(Translated by Google) Catastrophic value for money Despite a three-digit monthly amount and a registration fee that is a multiple of this, many devices are of poor quality and very badly worn, the changing rooms are dirty, the parking garage is in poor condition and a lack of behavior on the part of many members (e.g. not using a towel when exercising or reserving several devices at the same time) as well as multiple feedback at the reception is completely ignored by many employees! I regret signing up here! (Original) Katastrophales Preis-Leistungs-Verhältnis Trotz eines dreistelligen monatlichen Betrags und einer Einschreibgebühr, die ein Mehrfaches dessen ausmacht, sind viele Geräte von minderer Qualität und sehr stark abgenutzt, die Umkleidekabinen sind schmutzig, die Parkgarage ist in einem schlechten Zustand und mangelndes Benehmen vieler Mitglieder (bspw. die Nichtnutzung eines Handtuchs beim Trainieren oder die Reservierung mehrerer Geräte gleichzeitig) sowie mehrfaches Feedback an der Rezeption wird von vielen Angestellten komplett ignoriert! Ich bereue es, mich hier angemeldet zu haben!

IMHO untrustworthy business practices! The website says that the price is "from" 79 €/m with a disclaimer that it depends on the location you chose. Checking out the locations the price is clearly north of 79 €/m. E g. for Margaretenplatz it's 129€/m. BUT only if you take a membership which costs an additional 190 € after signing and runs for at least 6 months. The membership can only be paused in case of business travel, or medical exemptions like hospitalization. Which means someone has to share extremely sensitive information with a gym, which potentially does not even have the necessary data protection and data access control measures in place. The other option is to get a 30 day pass for 199 €. I am having a hard time understanding why a serious company would be not only intransparent about the costs, but more likely deliberately misleading about it. Maybe John-Harris Fitness isn't a serious company. That's why potential customers like me stay away from companies like John Harris

I have already been three times at the reception desk to join this gym: the first time the person in charge for newcomers was not there (apparently you can only become a new member Mo-Fr, 11:00-18:00); the second time I managed to talk to him, who asked me for 290 Eur to join, out of the question. I then learnt from a friend that you can get the membership of someone exiting the gym at 0 Eur, which I eventually took as a course of action. I still needed to do some paperwork and coordinated a meeting with the person in charge: he ditched me, I left after waiting for 15 minutes. Paperwork still undone. I wonder whether they actually want more members in this gym, maybe I should stay at Fitinn nearby, where everyone is friendly and new equipment always available. But regretfully they do not have a pool, which is the reason why I want to join John Harris despite the lack of good service. Update: I could finally join this club. The pool is in good shape, machines are brand new. There is air conditioning in the club and a bar with freshly made fruit juices. The sauna area could be better (finnish sauna is rundown and shabby) and they do not switch it on before guests arrive so it is useless first time in the morning. Lockers too small, it gets easily crowded. On the weekend they like to sleep and only opens after 09.00, which spoils your day plans: gym or plans, while it could be gym AND plans. Employees are very friendly but guests are not and noone will return you a “guten morgen”.

(Translated by Google) The staff is very poorly trained! After about half a year, they suddenly wanted to collect fees for the parking garage! I never paid anything before ?! After this incident when driving out they did not even want to open the barrier for me! Never again!!!! (Original) Das Personal ist sehr schlecht geschult! Nach ca. halbes Jahr wollten sie plötzlich für das Parkhaus Gebühren kassieren! Vorher habe ich nie etwas bezahlt?! Nach diesem Vorfall beim rausfahren wollten sie mir die Schranke nicht mal öffnen! Nie wieder!!!!

(Translated by Google) Very old and badly worn. Complaints about it are not even smiled at. Just ignore, the operators obviously enough. (Original) Sehr in die Jahre gekommen und stark abgenutzt. Beschwerden darüber, werden nicht einmal weggelächelt. Einfach ignorieren, reicht den Betreibern offensichtlich auch.

Good equipment, nicely laid out, large swimming pool, sauna and relaxation area, good personal trainers

(Translated by Google) The value for money is just not good. (Original) Das Preis-Leistungsverhältniss ist einfach nicht gut.

(Translated by Google) There are no prices on the Internet, I was there and .... asked for the prices and they were named ... When asked about the registration fee ..290euro ??? but the manager decides that ?????? wants do they want to sell something ??? who gives. 290 today ??? so HR.Manager no thanks not transparent The times are over, even when I go to the bazaar I am given a price .... and not only after an "audience" as the mood takes it .... a service is being sold here ...... neither Service .... still performance! (Original) Im Internet gibt es keine Preise,ich war Dort und ....habe nach den Preisen verlangt und sie wurden genannt... Bei der Frage Einschreibung Gebühr ..290euro???aber das entscheidet der Manager??????will wollen die was verkaufen???wer schenkt. Heute 290 her???also HR.Manager nein Danke nicht transparent Die Zeiten sind vorbei,sogar wenn ich auf dem Basar gehe wird mir ein Preis genannt....und nicht erst nach einer " Audienz" nach Lust und Laune....er wird hier eine Dienstleistung verkauft......weder Dienst....noch Leistung!

This used to be a great gym but the quality of instructors has decreased significantly and management completely ignores feedback.

After near 3 months of membership I finally got my hands on reviewing this wellness! Buckle up for some useful information before choosing this place as your sweating station :) Firstly I must say, that location was chosen very wisely. 5th district may be one of the calmest and most enjoyable spots in Vienna. Coming to wellness itself you may find here almost every treasure for your exhausted body such as spa equipped with sauna, steam room and mild sauna with phototherapy lights. What also makes this place unique, that it has quite big pool with futuristic lighting. Has its own terrace on 2nd floor of spa for anyone wanting natural tanning. But it is quite small though. I made a membership for 6 months with automatic cancellation (to decide wether I WILL stay with them or will switch to another one). It was discounted for me being a student (please don’t expect big discounts in this place or in general in Vienna, this city didn’t use to make them at all). Areas are cleaned regularly by cleaning team. Staff is helpful and what is important friendly. However some receptionists get bothered to smile to their customers, which is quite native and common here in Vienna for some reason. Please avoid visiting this place during busy hours, as it is almost not possible to enjoy your day and may ruin it and lead you to leave angry review here as some natives did. Some improvements required: 1. Shower panels in pool area was constructed for 1,50-1,60m life beings as it is quite difficult for the person with average height to take a shower under it before getting into pool. 2. Interactive games such as cycling or running on cardio machines would make someone’s weight loss more competitive and enjoyable! 3. The last I wanted to add something eco-friendly to this place such as limit for the water usage at showers with possibility to use it again after let’s say 1-5 min pause per member. Would totally save a 0,0000001% of local environment. Well that’s how I feel for now. If anything will happen, I may adjust my review still :)

The sales manager asked me paying for an hour of training, even though I don't need it because I'm an athlete. And when I asked to cancel it from my contract. He sent me an email, It's like an expulsion to cancel my contract. It offended me! , the club might be great equibed, but if all the staff look like this guy, I wouldn't recommend it.

(Translated by Google) Unmotivated, uninterested staff. Old, not very hygienic, partly broken showers. Still very expensive. (Original) Unmotiviertes, uninteressiertes Personal. Alte, nicht sehr hygienische, teils kaputte Duschen. Trotzdem sehr teuer.

(Translated by Google) Hours like to drop out, devices are partly old and worn out. Nevertheless, this studio sees itself as "elitist", but only the prices and the absurd registration fee are elitist. (Original) Stunden fallen gerne einfach so mal aus, Geräte sind tlw. alt und abgenutzt. Trotzdem sieht sich dieses Studio als "Elitär" an,.. elitär sind aber nur die Preise und die absurde Einschreibgebühr.

(Translated by Google) 240 € registration fee ... !!! I have a lot of experience in the fitness sector, both professionally and privately. So I know that this registration fee is not justified. (Original) 240€ Einschreibgebühr...!!! Habe selber viel Erfahrung im Fitnessbereich, sowohl beruflich als auch privat. Von daher weiß ich, dass diese Einschreibgebühr nicht gerechtfertigt ist.

38€ for a day pass. If you want to only use the gym it is still 38€ 😂

(Translated by Google) Actually, in my opinion an attractive fitness center. I accepted the not very small registration fee. The resentment only came when I asked to suspend membership due to massive back problems. With an assignment to a physiotherapist. The rejection was made with the reference to the 25m swimming pool, which would be oh so good for my back. Without knowing that according to my orthopedist I shouldn't be swimming. Due to this lack of understanding, I quit in the same hour. (Original) Eigentlich m.E. ein attraktives Fitness Center. Die nicht gerade kleine Anmeldegebühr habe ich akzeptiert. Der Unmut stellte sich erst ein, als ich wegen massiver Rückenprobleme um Aussetzen der Mitgliedschaft ersuchte. Mit Übermittlung einer Zuweisung zu einem Physiotherapeuten. Die Ablehnung erfolgte mit dem Hinweis auf das 25m Schwimmbecken, das für meinen Rücken doch ach so gut wäre. Ohne zu wissen, dass ich lt. meinem Orthopäden gerade Schwimmen nicht sollte. Habe auf Grund dieses unverständnisses noch in der selben Stunde gekündigt.

Exemplary! Great assortment of equipment, friendly staff, always immaculate, pool, trainers and nice dressing room. BTW yes they have those funky timed water controls in the shower but they run for a reasonable time and the water is instantly hot. Worth EVERY penny.

Great swimming pool, clean, modern equipment. Due to room height the air feels fresh. Locker rooms can get quite crowded

(Translated by Google) Unfortunately, many devices are very worn out. Shouldn't be the case with the price! (Original) Leider sind viele Geräte sehr stark abgenützt. Sollte bei dem Preis nicht so sein!

(Translated by Google) The atmosphere is great! I love the big open spaces. The staff is very friendly and very helpful. I really enjoy training here ❤️ (Original) Die Atmosphäre ist super! Ich liebe die großen offenen Räumlichkeiten. Das Personal ist überaus freundlich und sehr hilfsbereit. Ich gehe hier sehr gerne trainieren ❤️

This is an amazing gym! Equipment is modern and well-maintained, and you never have to wait for any of it (at least in my experience). The classes are great as well - I particularly like their many Zumba offerings. The best thing about this place would have to be the staff. They're courteous, helpful, and are willing to help those who haven't quite mastered the German language yet. No complaints!

Wonderful swimming experience here. They are offering swimming courses for freestyle and breaststroke and the training was really phenomenal. Small group and really a lot attention to the detail.

(Translated by Google) The open ambience with the 25m sports pool - in stainless steel & with top water quality! - distinguishes this John Harris Club. As an underwater rugby player, I can optimally combine swimming training and strength training. Really unique. I always find the staff to be friendly and competent. Absolutely recommended for anyone who does not want to do without swimming training in their workout plans. (Original) Das offene Ambiente mit dem 25m Sportschwimmbecken - in Edelstahl & mit top Wasserqualität! - zeichnet diesen John Harris Club aus. Als Unterwasserrugbyspieler kann ich hier Schwimmtraining und Krafttraining optimal kombinieren. Wirklich einmalig. Das Personal erlebe ich immer als freundlich und kompetent. Absolut empfehlenswert für alle, die auf Schwimmtraining bei ihren Workoutplänen nicht verzichten wollen.

(Translated by Google) Very friendly staff, great service and especially recommended for people who want to swim. The pool is 25 meters long and well maintained. Furthermore, I find the terraces great to relax after training or to get a breath of fresh air after the sauna. (Original) Sehr freundliches Personal, top Service und besonders zu empfehlen für Personen die schwimmen wollen. Das Pool ist 25 Meter lang und top gepflegt. Weiters finde ich die Terrassen super um nach dem Training zu entspannen oder nach der Sauna frische Luft zu schnappen.

My gym for many years now. Spacious, not too crowded, sports equipment galore for all kinds of workouts, 25m pool, group fitness classes, friendly and supportive staff and trainers. Relaxing sauna and steam-bath and a rooftop terrace for cooling down.

Amazing studio, lovin the open workout area and spa offers

I love John Harris, have been a member for many years. Everything works wonderful.

(Translated by Google) alone due to the 25 m pool worth a visit for me. (Original) allein aufgrund des 25 m Beckens für mich einen Besuch wert.

This is an amazing gym.

(Translated by Google) The John Harris in Margaretenplatz is really not only a fitness center (with sports pool !!) but a real oasis of well-being with such a heartfelt care that you feel instant well when you enter it. Really like a 2nd home! Can I only recommend to anyone who wants to do good to his body and mind! :) (Original) Das John Harris im Margaretenplatz ist wirklich nicht nur ein Fitness Center (mit Sportpool!!) sondern eine richtige Wohlfühloase mit so einer herzlichen Betreuung dass man sich instant wohl fühlt wenn man es betritt. Wirklich schon wie ein 2. Zuhause! Kann ich jedem nur empfehlen der Gutes seinem Körper und Geist tun will! :)

(Translated by Google) Very happy with the gym. It offers everything it takes to be fit / stay fit. For me personally, the pool is the icing on the cake. (Original) Sehr zufrieden mit dem Fitnessstudio. Es bietet alles was es braucht um rundum fit zu werden/bleiben. Für mich persönlich ist das Schwimmbecken das Sahnehäubchen.

(Translated by Google) I could finally join this club. The pool is in good condition, the machines are brand new. The club has air conditioning and a bar with freshly prepared fruit juices. The sauna area may be better (the Finnish sauna is neglected and neglected) and does not include it before guests arrive, so it is useless for the first time in the morning. The cabinets are too small, easy to press. At the weekend they like to sleep and open only after 09.00, which spoils your plans for the day: gym or plans, and it can be a gym and plans. The staff are very friendly, but the guests are not and nobody will return you "morgen guten". (Original) Mogłem wreszcie dołączyć do tego klubu. Basen jest w dobrym stanie, maszyny są fabrycznie nowe. W klubie jest klimatyzacja i bar ze świeżo przygotowanymi sokami owocowymi. Strefa sauny może być lepsza (sauna fińska jest zaniedbana i zaniedbana) i nie włączają jej przed przybyciem gości, więc jest ona bezużyteczna po raz pierwszy rano. Szafki są za małe, łatwo się tłoczą. W weekend lubią spać i otwierają się dopiero po 09.00, co psuje ci plany dnia: siłownia lub plany, a może to być siłownia i plany. Pracownicy są bardzo przyjaźni, ale goście nie są i nikt nie zwróci Ci "morgen guten".

(Translated by Google) Great club. (Original) Toller Club.

Although not cheap, this gym is worth every cent. You have all the weights and machines you need, all of which are in great shape. The place is always clean and welcoming. The staff is very nice, honest, and helpful. I also really enjoy the pool and sauna areas. My only feedback in terms of how to make the gym even better: It’d be nice to have a bigger and roomier locker room. It gets a little tight in there, especially during the busy hours. Besides that, I totally recommend this JH! I hope management continues the good work.

Best John Harris (and probably best gym) in town. Very friendly and open atmosphere. A good mix of weight lifting and cardio machines. Love the saunas and the pool. There's a garage downstairs too. It's a bit pricey, but that keeps certain kinds of members away.

(Translated by Google) Always happy to go there 💓 (Original) Immer wieder gerne hin 💓

Golden!

Excellent from A to Z;)

This gym definitely needs a larger locker room.

(Translated by Google) The gentlemen Peter and Josef at the reception are particularly accommodating in case of information if things are forgotten (Original) Besonders entgegenkommend die Herren Peter und Josef an der Rezeption im Fall von Auskünften, wenn Sachen vergessen wurden

(Translated by Google) World class facilities, friendly staff. It couldn't be better! (Original) Weltklasse Ausstattung, freundliches Personal. Besser gehts nicht!

Always my go-to gym when traveling through Vienna. Price is a bit higher than most gyms, but you truly get what you pay for. I'm a fan :)

I love to train here. Friendly & educated people. All the equipment you desire. Never too busy. Highly recommended

(Translated by Google) It is of course expensive, but the equipment and hygiene are also accordingly. The staff are very friendly and courteous, I would especially like to highlight Josef. (Original) Ist natürlich teuer, aber die Ausstattung und Hygiene ist dafür auch dementsprechend. Die MitarbeiterInnen sind sehr freundlich und zuvorkommend, besonders möchte ich den Josef hervorheben.

(Translated by Google) Very nice location, but unfortunately too small or too many people. (Original) Sehr schöne Location, leider aber fast zu klein bzw. zu viele Leute.

(Translated by Google) I am totally satisfied with the fitness studio itself, but unfortunately men often sit in the sauna area with their smartphones (although this is of course not allowed due to possible photo and video recordings) but the management somehow cannot control it. I'm curious when the first photos will end up on the web. (Original) Mit dem Fitnessstudio an sich bin ich total zufrieden nur leider sitzen im Saunabereich oft Männer mit ihrem Smartphones (obwohl das natürlich nicht erlaubt ist wegen möglicher Foto- und Videoaufnahmen) aber die Leitung bekommt das irgendwie nicht unter Kontrolle. Bin gespannt wann die ersten Fotos im Netz landen.

(Translated by Google) Professional environment, great advice, competent staff .. just great (Original) Professionelles Umfeld, tolle Beratung, kompetentes Personal.. einfach Top

(Translated by Google) Great place to keep fit and relax. Finally possible again! (Original) Großartiger Platz um sich fit zu halten und zu entspannen. Endlich wieder möglich!

(Translated by Google) Impeccable when there is rush hour - some people just get on your nerves But John Harris can't help it (Original) Tadellos wenn ma ned zu Stosszeiten dort ist - manche Leut nerven einfach Aber da kann John Harris nix dafür

(Translated by Google) It could not be better! (Original) Besser geht's nicht!

(Translated by Google) very nice studio and great spa area (Original) sehr schönes Studio und toller Spa Bereich

(Translated by Google) With the large swimming pool, this club has a special charm. In the front part of the former Margaretenbad, strength and condi can be trained and a varied group fitness program is offered. In the back part (pool area) you can swim a few lengths in a relaxed atmosphere after training. Sometimes I just come there for swimming training. There is always enough space in the lanes! (Original) Mit der großen Schwimmhalle hat dieser Club einen besonderen Charme. Im vorderen Teil des ehemaligen Margaretenbad lässt sich Kraft und Kondi trainieren und es wird ein abwechslungsreiches Group-Fitness Programm geboten. Im hinteren Teil (Poolbereich) kann man nach dem Training in entspannter Atmosphäre ein paar Längen schwimmen. Manchmal komme ich auch nur zum Schwimmtraining dort vorbei. In den Bahnen ist immer ausreichend Platz!

(Translated by Google) Great equipment and advice! Was enthusiastic!! (Original) Super Ausstattung und Beratung! War begeistert!!

Great gym in a prime location of Vienna. State of the art gym equipment and great staff available to help you with your needs. I had to cancel my contract on short notice due to the fact that I moved to the UK and the sales manager was extremely accommodating and supportive in the cancelation of my contract.