2/5 Narial 3 months ago on Google • 73 reviews New
I
had
been
eagerly
anticipating
a
delightful
hot
chocolate
experience
at
the
oldest
café
in
Vienna.
Upon
arrival,
we
patiently
waited
to
be
seated,
considering
the
café
was
bustling
with
customers,
which
was
understandable.
After
being
seated,
however,
we
had
to
wait
an
additional
20
minutes
before
a
member
of
the
staff
came
to
take
our
order.
Given
the
busy
atmosphere,
we
acknowledged
the
delay.
While
most
tables
were
adorned
with
tablecloths,
the
waiter
took
one
to
place
on
the
table
next
to
mine
but
neglected
to
do
the
same
for
mine.
Although
it
didn't
particularly
bother
me,
there
seemed
to
be
a
lack
of
consistency
in
their
service.
Finally,
our
order
was
taken,
but
from
that
point
onward,
our
experience
turned
into
a
complete
disaster.
We
waited
a
staggering
40
minutes
before
the
waiter
brought
us
our
cake,
and
an
additional
10
minutes
before
the
hot
chocolate
arrived.
Now,
I
appreciate
a
nice,
thick
hot
chocolate
with
a
dollop
of
fresh
cream
on
top,
but
what
I
received
was
a
lukewarm
chocolate
with
melted
cream.
It
appeared
as
though
the
chocolate
had
been
left
sitting
on
the
bar
counter
for
quite
some
time,
diminishing
its
quality.
To
add
to
the
frustration,
getting
the
attention
of
our
waiter
to
request
the
bill
proved
to
be
an
arduous
task,
as
we
had
to
endure
an
extended
period
of
waiting.
This
entire
experience
truly
dampened
my
enjoyment
and
left
me
feeling
disappointed.
It
is
disheartening
to
say
that
my
overall
experience
at
this
café
was
far
from
pleasant.
The
delays,
inconsistent
service,
and
subpar
quality
of
the
hot
chocolate
left
a
lasting
negative
impression.
For
a
place
boasting
such
historical
significance,
I
had
hoped
for
a
more
memorable
and
satisfying
visit.