Café Rathaus image

Café Rathaus

Restaurant Cafe

😠 I was completely disappointed with tooo slow service. It took about an hour to receive our order when the cafee was nearly empty. They brought dish after dish, tragically like in a funeral ceremony. And it was not so tasty People often mention service, asked, minutes, cafe, good, nice, coffee, atmosphere, breakfast, friendly,


Address

Landesgerichtsstraße 5, 1080 Wien, Austria

Website

caferathaus.com

Contact

+43 1 4061282

Price rating

$$ $$

Rating on Google Maps

4.00 (280 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 11 PM
  • Thursday: 8 AM to 11 PM
  • Friday: 8 AM to 11 PM
  • Saturday: 8 AM to 10 PM
  • Sunday: 8 AM to 10 PM
  • Monday: 8 AM to 11 PM
  • Tuesday: 8 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: service (18) asked (10) minutes (10) cafe (10) good (8) nice (8) coffee (7) atmosphere (7) breakfast (7) friendly (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Michael N. 6 years ago on Google • 201 reviews
    This seems to be popular place among locals and also some tourists, although it was not even half full when we arrived. They offer everything an ordinary tourist would like - Wiener Kaiserschmarrn, Vienner Melagne (coffee), Sacher Torte. The Sacher Torte (Sacher cake) was with real whipped cream made of real cream, not the chemical nonsense out of the bottle with the weird Nitrous oxide flavour. The staff could be, however, more warmhearted. She was polite, but somehow cold. When I asked how long (roughly) the Kaiserscharrn will take, after being asked by her if we want to bring everything together or first the coffee and Sacher, she answered "about 15 minutes" with a tone as we should know.. But other than that, I recommend visiting. Nice and quiet place
    1 person found this review helpful 👍

  • 1/5 Uri S. 1 year ago on Google
    I was completely disappointed with tooo slow service. It took about an hour to receive our order when the cafee was nearly empty. They brought dish after dish, tragically like in a funeral ceremony. And it was not so tasty
    1 person found this review helpful 👍

  • 5/5 Marcin P. 1 year ago on Google
    Delicious food and very kind service, especially lady from Częstochowa :)
    1 person found this review helpful 👍

  • 5/5 Andre Florin W. 5 years ago on Google
    Excellent local cuisine in cosy atmosphere with smoking and non-smoking section.
    1 person found this review helpful 👍

  • 5/5 Stuart R. 3 months ago on Google • 66 reviews New
    Booked as a group of 8 on a Sunday evening. Service was good and the food was too.

  • 5/5 Ariana E. 8 months ago on Google • 12 reviews
    Good breakfast. It was quiet and the waiter was very friendly. We were served a warm croissant. Would definitely recommend having breakfast here. Seemed very authentic.

  • 1/5 Vendel H. 4 months ago on Google • 8 reviews
    Absolutely unprofessional... not enough waiters for rush-hour, they don't even speak english. We waited an hour for 3 soups... they forgot them... would've been a nice place with more and better staff. Do not recommend! ps.: let's not talk about the restrooms... filthy and not even working properly.

  • 1/5 Federico Carota (. 11 months ago on Google • 7 reviews
    I've been in this place while waiting for my sweet swiss girlfriend. I must admit that the place is quite nice especially if the sun is shining. However, there's a little trouble when it comes to the bill which was charged 10 CHF more than what it should have been. So enjoy the sun but don't trust the waiter ;)

  • 1/5 Flóra T. 4 months ago on Google • 5 reviews
    We came here 2 hours ago. The waiters only recognized us after 20 minutes, we got a menu after that and ordered 3 soups and 3 coffees. We waited more than 10 minutes for the coffees and after that we got ONE SOUP. As none of the waiters were available or looked at us, we could not make a complaint. AFTER 40 MINUTES, we asked the waiter to kindly check on the remaining 2 soups. He got us the bill and wanted us to pay for ALL THE SOUPS. We told him the situation again, that one of the soups is already cold (as we waited for the other ones to eat together) and 2 soups are still nowhere to be found. He was arrogant and said 'okay wait'. Worst experience ever, they completely ruined our lovely afternoon.

  • 1/5 Belma 4 years ago on Google
    (Translated by Google) If it goes I would give 0 stars! The restaurant is a zero and I find it an impudence that it still exists because I've never experienced such a naughty service. The menu can also be thrown away, as there is nothing there, for example. if there is something extra on which one is allergic or you can not / may not eat. Still, to judge Ultra cheeky by appearance and not show a percent understanding or respect is bad! The waitress wanted to make it clear to me that I was wrong. Are you crazy?! By the way very very dirty there, do not want to know what the kitchen looks like. Conclusion: GO WHERE ANYTHING! (Original) Wenns geht würde ich 0 Sterne geben! Das Restaurant ist eine Null und ich finde es eine Frechheit, dass es überhaupt noch existiert da ich so eine freche Bedienung noch NIE erlebt habe. Die Speisekarte kann man genauso wegwerfen, da dort nichts steht z.B. ob etwas Zusätzliches dabei ist worauf man allergisch ist oder man nicht essen kann/darf. Noch dazu Ultra frech nach dem Aussehen zu beurteilen und nicht ein Prozent Verständnis oder Respekt zeigen ist schlimm! Die Bedienung wollte mir noch klarmachen, dass ich falsch liege. Gehts noch?! Übrigens sehr sehr schmutzig dort, möchte nicht wissen wie die Küche aussieht. Fazit: GEHT WO ANDERS HIN!

  • 5/5 Overmind 4 years ago on Google
    (Translated by Google) A local restaurant. Good for the price (Original) Ein Lokales Restaurant. Gut für den Preis

  • 1/5 Jennifer O. 4 years ago on Google
    Terrible, had to pay for water they said we dont serve water ,only bttl water, yet they brought water from tap when we had coffee water cost us€6 90 a ltre bottle be warned

  • 1/5 Mo 4 years ago on Google
    (Translated by Google) Laaaaaangsamer "service". After 20 minutes waiting for the card (at half empty restaurant) we went again. (Original) Laaaaaangsamer "Service". Nach 20minuten warten auf die Karte (bei halbleerem Lokal) sind wir wieder gegangen.

  • 2/5 Henrique C. 4 years ago on Google
    Nice old place with menus in English Not a perfect place to have a tea and eat cake

  • 5/5 Simone F. 4 years ago on Google
    (Translated by Google) A solid Viennese coffee house with very fine traditional Viennese cuisine. We loved our dinner (salmon spaghetti and wild ragout). There is a quiet, unagitated atmosphere. (Original) Ein solides Wiener Kaffeehaus mit sehr feiner traditioneller Wiener Küche. Wir waren begeistert von unserem Abendessen (Lachsspaghetti und Wildragout). Es herrscht eine ruhige unaufgeregte Atmosphäre.

  • 4/5 Michael M. 4 years ago on Google
    (Translated by Google) Recommended ... (Original) Empfehlenswert...

  • 1/5 Rafael A. 4 years ago on Google
    (Translated by Google) I entered a moment with my partner for dinner, while reading the letter we asked for a bottle of water, after taking a look at the menu (we are fishermen) we did not see anything to our liking and decided to ask for the bill. When the waiter arrived, he handed us the bill and we saw that he was charging us 10 euros for a bottle of water, we asked for explanations, and the only thing he told us is that having no option to tick a liter bottles, he had to tick 4 liter bottles at 1.80 each, which led to a liter bottle and five minutes sitting on the terrace for 7.20. For now, I consider it as the biggest sable of my life ... (Original) Entré un momento con mi pareja para cenar, mientras leíamos la carta pedimos una botella de agua, tras echarle un vistazo a la carta (somos pescaterianos) no vimos nada de nuestro agrado y decidimos pedir la cuenta. Al llegar el camarero, nos entregó la cuenta y vimos que nos estaba cobrando 10 euros por una botella de agua, le pedimos explicaciones, y lo único que nos dijo es que al no tener la opción de tickar botellas de un litro, tuvo que tickar 4 botellas de cuarto de litro a 1,80 cada una, lo cual llevo a una botella de litro y cinco minutos sentados en la terraza por 7,20. De momento, lo considero como el mayor sablazo de mi vida...

  • 1/5 Aykut K. 4 years ago on Google
    When I asked the waitress for a fork she rudely told me to go get it myself ?

  • 5/5 Darius J. 4 years ago on Google
    (Translated by Google) Good service, good service, delicious food ... (Original) ?dobrý servis, dobrá obsluha, chutné jedlo...

  • 1/5 Lucia De F. 4 years ago on Google
    (Translated by Google) Friendly service but they are very slow. There are two waiters and you have to chase each other because they are never in the room. They brought me a dish that I didn't ask for and consequently didn't eat. They put it in my account, let me have breakfast or snack the rest disappointing. (Original) Servizio cortese ma sono molto lenti. Ci sono due camerieri e bisogna rincorrersi perché non sono mai in sala. Mi hanno portato un piatto che non ho chiesto e di conseguenza non mangiato. Me lo hanno messo nel conto, per me fateci colazione o merenda il resto deludente.

  • 5/5 Taro J. 4 years ago on Google
    (Translated by Google) It's true they are slow, but the food is especially good! And also friendly with me (Original) Es stimmt sie sind langsam, das Essen finde ich aber besonders gut! Und bei mir auch freundlich

  • 5/5 Martina P. 4 years ago on Google
    (Translated by Google) good old Viennese cafe with home-made pastry and seasonal menu like sparel Gordon and just friendly like to be there when I'm in town (Original) gutes alt Wiener Cafe mit hausgemachter Mehlspeise und saisonaler karte wie sparel Gordon und einfach freundlich gerne dort wenn ich in der stadt bin

  • 1/5 Ðømain G. 5 years ago on Google
    (Translated by Google) The toilet was an impertinence, the food was not better and I do not want to start with coffee! Staff high like the British Guard! Pooh! (Original) Das Klo war eine Zumutung, das Essen nicht besser und vom Kaffee will ich gar nicht erst anfangen! Personal hochnässig wie die britische Garde! Pfui!

  • 4/5 Marina K. 4 years ago on Google
    (Translated by Google) I ate here a very good gluten-free Schnitzel with rice. The staff is super friendly. (Original) Habe hier ein sehr gutes glutenfreies Naturschnitzel mit Reis gegessen. Das Personal ist super freundlich.

  • 5/5 Chris S. 3 months ago on Google New
    Great service and atmosphere. Great food. Reasonably priced

  • 4/5 Vladimir M. 5 years ago on Google
    Traditional cafeteria where's informally atmosphere. Kindly service, had a sacher cake and coffee.

  • 4/5 Roy C. 7 years ago on Google
    Local. Something tourists might not appreciate. Solid food, though careful with the side dishes. They add up the price fast.

  • 5/5 Agnieszka Aleksandra J. 1 year ago on Google
    Great food and great Polish waitress 😍

  • 3/5 Jukka-Pekka K. 1 year ago on Google
    Pretty nice cafe restaurant. A little too leisurely service. We just went for a drink.

  • 5/5 Margaret K. 6 months ago on Google
    Our server was the best!!

  • 5/5 Ta N. 4 years ago on Google
    (Translated by Google) Delicious! Great and very cozy atmosphere. Thank you very much for your effort! (Original) Super lecker! Tolle und sehr gemütliche Atmosphäre. Vielen Dank für Ihre Mühe!

  • 5/5 Uno K. 4 years ago on Google
    The best Schnitzel ever. Their Tafelspitz is also great, it is really flavourful. It is absolutely worth paying money for that.

  • 5/5 Ioana S. 6 years ago on Google
    I really liked this place, it looks fantastic and the staff was very kind!

  • 1/5 Chrys T. 4 years ago on Google
    Sorry to post a negative review, it's my first time to do it, but I have to warn other customers. I ordered apple strudel(December 14, at 4pm), but to my surprise the waitress brought me topfen(cottage cheese) strudle. When I told her, she said "there was no apple left, we had only this", put it in front of me without asking me if I want it, without even leaving a spoon and left. I decided to have it as I wanted to speak with my friends, not argue with waitresses. But I still needed a spoon. When I asked for it, it took her 10 minutes to get me one. To add insult to injury, when I paid the bill without a tip, she asked me "where's the tip?", I replied "I don't want to offer one" she said "that's not possible (das ist unmöglich)!" I hope Cafe Rathaus improves, because it's a beautiful, traditional cafe. I'd tell them in private, but they were not ready to listen to me, so I decided to write this, hope it helps.

  • 5/5 Johann J. 4 years ago on Google
    Fantastic breakfast with super service. What I imagined a Viennese cafe would look like.

  • 4/5 Xavi M. 6 years ago on Google
    Nothing bad. Nothing spectacular. Not a very expensive place within walking distance from the city center of Vienna. We came with kids on a Saturday and it was all right. There is an option for "menu" and Wi-Fi.

  • 4/5 한석현 5 years ago on Google
    good cream cake :)

  • 5/5 Jennifer G. 7 years ago on Google
    Delicious food, the clear beef soup and the beef with onions and potatoes was sooo good!!!

  • 5/5 John H. 5 years ago on Google
    What a gem! Visiting from the US. Christmas market was packed and we were looking for something to eat when we stumbled on to this place. Friendly service, rustic vintage vibe, excellent goulash soup and large schnitzel, beer on tap, good prices. Had a great time! Recommended!

  • 5/5 Jūrgen M. 3 years ago on Google
    (Translated by Google) Original Viennese coffee house (Original) Originales Wiener Kaffeehaus

  • 5/5 Karl K. 3 years ago on Google
    (Translated by Google) Staff and eat toppppp (Original) Personal und essen toppppp

  • 5/5 ke v. 3 years ago on Google
    (Translated by Google) very pleasant café to rest a little from the bustle of the city center. (Original) sehr angenehmes café um sich von innenstadt-getümmel ein wenig auszuruhen.

  • 2/5 Review G. 4 years ago on Google
    This is not a nice cafe compared to most others in Vienna because of the atmosphere. You should go to Cafe Landtmann (which is a few minutes walk from here) or at least to Cafe Eiles (which is just a ONE minute walk from here if you are in a hurry). Service is okay, prices are so-so, quality of food is normal. DEFINITELY NOT THE BEST CHOICE FOR TOURISTS WHO WANT A NICE ATMOSPHERE!

  • 5/5 Martin P. 4 years ago on Google
    Really nice traditional cafe, which hasn't been spoiled yet. Quiet, cozy, friendly service.

  • 3/5 Naty N. 4 years ago on Google
    (Translated by Google) Dear team :) With a colleague I was having lunch with you today - food and drinks were perfect. However, I would like to note here - that the tone of conversation between your employees leaves a lot to be desired - especially if this reaches the guest rooms. (Original) Liebes Team :) Mit einem Kollegen war ich heute bei Ihnen Mittag essen - Essen und Getränke perfekt. Jedoch möchte ich hier Anmerken - dass der Umgangston zwischen Ihren Mitarbeitern sehr zu wünschen übrig lässt - überhaupt wenn dies bis zu den Gasträume vordringt.

  • 3/5 Mike H. 4 years ago on Google
    A mixed bag. We had breakfast here twice, the staff were pleasant and helpful, the breakfast options were OK but not huge outside the set options. Nice soft-boiled eggs! We then had dinner there one evening, and it was disappointing. The service wasn't great, we waited around 15 minutes for our drinks after ordering. We were told to just turn up at 8pm, because they didn't reserve tables and it wouldn't be a problem. As a group of 4 we were asked to sit at a place with a narrow small table because it was the only one available, and although the waitress added a small table on the end it didn't help much. As the plates were rectangular, being wide and thin, it turned out to be not a huge problem, just irritating. And I noticed there were "reserved" signs for placing on tables. The actual food was acceptable, although the mixed salad was poor value - potato salad, chunks of parboiled cauliflower, and lettuce. No cucumber, no tomatoes. The service just happened, but not with a smile, and not very welcoming. All in all, I'd recommend it for breakfast, but there are much nicer places to have an evening meal and we wouldn't go back unless desperate.

  • 5/5 Yuriy T. 4 years ago on Google
    (Translated by Google) Cafe Restaurant Rathaus was found near the hotel near U2 Rathaus Metro Station. It is delicious. A reasonable menu price of the day is 8-9 euros for 2 dishes (soup and garnish with meat or fish) on weekdays. Saturday and Sunday 11.3 € with dessert. It is nice that since 1843 the cafe-restaurant retains its elegance and comfort. (Original) Cafe Restaurant Rathaus знайшли поруч із готелем біля станції метро U2 Rathaus. Готують смачно. Прийнятна ціна меню дня 8-9 євро за 2 блюда (суп і гарнір з м'ясом чи рибою) у будні дні. В суботу і неділю 11.3€ з десертом. Приємно, що з 1843 року кафе-ресторан зберігає свою елегантність і затишок.

  • 1/5 한지우 4 years ago on Google
    (Translated by Google) I just went to see it, but I don't think it's a server Attitude is not a server attitude (Original) 그냥 보여서 갔는데 서버가 서버인줄 모르는듯 애티튜드가 서버 애티튜드가 아님

  • 4/5 Антон �. 4 years ago on Google
    (Translated by Google) The kitchen is not tasty, nearby in Alice tastier and cheaper (Original) Кухня не вкусная, рядом в элис вкуснее и дешевле

  • 5/5 Michel R. 4 years ago on Google
    Very tasty food and prices are very fair. It has a very nice and cozy environment

  • 2/5 Tylan M. 4 years ago on Google
    Was charged for two glasses of wine, only had one. When I brought this to the attention of server, she explained this was for the large glass, but the math definitely did not work out and the explanation was not adequate. Feeling a bit swindled. The food was not bad and otherwise average experience. But I would not come back personally.

  • 2/5 Áron M. 4 years ago on Google
    We asked for gulash soup, I got (and payed) goulash stew

  • 3/5 Carabineanu B. 4 years ago on Google
    Average quality food

  • 3/5 Donald M. 4 years ago on Google
    The neon outside says 'Cafe urant Rat'

  • 1/5 Eva L. 4 years ago on Google
    (Translated by Google) We ordered two hot chocolates and they put us two Nesquik, disappointing € 8 for two Nesquik (Original) Pedimos dos chocolates calientes y nos pusieron dos Nesquik, decepcionante 8 € por dos Nesquik

  • 1/5 Paul Z. 4 years ago on Google
    Horrible service! Waited 10 minutes to clean the table after the last clients ( dishes, glasses ) but nobody came. We left after 14 minutes and the dirty dishes and glasses were still there

  • 2/5 roman r. 4 years ago on Google
    (Translated by Google) Avoid this place. Everything dirty from the tablecloth to the furniture. Service so stressed and unfriendly that she did not want to wait 3 seconds for my drink choice. The remaining drinks at one end of the table, we had to distribute ourselves. Two drinks of seven were missing, but were charged. The soup almost spilled over my colleague, because the waitress she wanted to reach across her place, instead of going through as usual behind the guest. Wanted to talk to the boss at the end of the experience to educate him about the abuses. He was not there and the annoyed service has made fun of my feedback attempt. (Original) Dieses Lokal meiden. Alles schmutzig vom Tischtuch bis zum Mobiliar. Bedienung so gestresst und unfreundlich, dass sie keine 3 Sekunden warten wollte auf meine Getränkewahl. Die übrigen Getränke am einen Tischende aufgestellt, verteilen mussten wir selber. Zwei Getränke von sieben haben gefehlt, wurden aber verrechnet. Die Suppe fast über meine Kollegin verschüttet, weil die Bedienung sie quer über ihr Gedeck reichen wollte, statt wie üblich hinter dem Gast durch zu gehen. Wollte am Ende der Erfahrung mit dem Chef sprechen, um ihn über die Missstände aufzuklären. Der war nicht da und die genervte Bedienung hat sich über mein Feedback Versuch lustig gemacht.

  • 2/5 alf v. 4 years ago on Google
    (Translated by Google) Maybe we would have felt more comfortable on another day at another time, but it was too crowded, too crowded, understaffed and stressed. Recommendation: Look in, feel the atmosphere, stay or possibly say goodbye again. You just have to practice that ;-) ps, the schnitzel tasted anyway! (Original) Vielleicht hätten wir es an einem anderen Tag zu einer anderen Zeit als angenehmer empfunden, aber es war zu voll, zu eng am Tisch, personell zu unterbesetzt und zu gestresst. Empfehlung: Rein-schauen, Atmosphäre fühlen, bleiben oder sich ggf. auch wieder nett verabschieden. Das muss man einfach üben ;-) ps, geschmeckt hat das Schnitzel trotzdem!

  • 4/5 C D. 4 years ago on Google
    (Translated by Google) Very down-to-earth restaurant ..... Super nice waiter ..... Food very delicious ...... Quaint ..... cult ..... Gladly again (Original) Sehr bodenständiges Lokal..... Super netter Kellner..... Essen mega lecker...... Urig.....kultig..... Gerne wieder

  • 5/5 Brent S. 4 years ago on Google • 2 reviews
    What an absolute pleasure to dine in this picturesque cafe! I had the lamb Schnitzel with fries, which was delicious. The amount of Schnitzel I received could've easily filled the largest of bellies. The cakes that are served here, are house-made as well. The traditional decor of this cafe is absolutely stunning. It screams Vienna and is cozy and light at the same time. At the time I was there, service was quick and very friendly. The menus are completely in English. The prices are very moderate, especially considering this cafe is located across the street from the Rathaus. I'd recommend this cafe for anything from a relaxed melange to a full on dinner!

  • 5/5 Priyanka V. 3 months ago on Google • 2 reviews New
    Amazing people, Child friendly 💓, great and affordable food. I sat there for 8 hours with my baby, no one complained and didn't even charge extra.


Call +43 1 4061282 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Hard liquor
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating

Trends



Last updated:

Similar Restaurants nearby

Prater image
1
Prater
Amusement park
Large park with old-time amusements, including a landmark giant wheel dating from 1897.
4.50 (113.5K reviews)
Figlmüller Bäckerstraße image
2
Figlmüller Bäckerstraße
Austrian restaurant
Dining rooms with wood paneling, exposed bricks & wrought iron, serving classic Viennese cuisine.
$$ $$
4.40 (21.9K reviews)
Hard Rock Cafe image
3
Hard Rock Cafe
American restaurant
Rock ’n’ roll-themed chain with a high-energy vibe serving burgers & American classics.
$$ $$
4.40 (14.3K reviews)
Café Landtmann image
4
Café Landtmann
Cafe
Classic cafe-restaurant with an illustrious clientele from Freud to McCartney, plus shaded terrace.
$$$ $
4.40 (14.3K reviews)
Café Sacher Wien image
5
Café Sacher Wien
Cafe
Corner bar with views of shopping street, serving drinks & snacks including the house Sacher-Torte.
$$$ $
4.00 (13.5K reviews)
Last updated:
()