Even though it's my 10th time going there, the face of the employees is always aggressive. A little friendlier wouldn't be bad! Even though I reserve a spot every time, I'm always admitted late - it always means there'll be room. The service is very slow. Ordered Redbull only comes after 25 minutes and after 30 minutes. Shisha tastes bad and they apologize that next time will be good but again in the same way. And today he says there is no space reserved for the smoking area and we shouldn't sit in the smoking area and he will give us a place. After 2 hours we got up and swore on his face that we won't come again and we can't recommend it anymore. Ps: Instead of improving service quality, they leave a comment saying that I shouldn't come after the 3rd time. Aha, making the same mistake 3 times is normal for you, but if I only write feedback after the 10th time, it's not logical! I gave you enough chances to change something. But it was time to give feedback. As the owner, do you allow that? Unfortunately it's my mistake that I visited you several times with the hope that it would be better next time! It's a shame with the attitude, good luck!

I can't recommend this cafe. Dirty glasses have happened 3 times. Look at the glasses first before you drink anything!! No trace of cleanliness!! The waiters are so arrogant and when you pay they always expect you to tip twice, they even just pocket the money even though you were waiting for the rest of the money, it's just unheard of!! If the customer doesn't say anything about tipping then you should just give the remaining money back as you should but oh well...

A very bad service, we've waited for a single thing more than an hour and we even didn't get it after long time of waiting.. then we went out

Although it is not bad, the problems have not been solved during busy times... Sometimes the embers come in 1 hour, sometimes the tea comes cold... But still, it is a clean and nice environment and it will be better when they solve the problems in the future...

Unfortunately I'm not satisfied! I called and wanted to make a reservation for 2 people, but it wasn't possible (due to 2 people)? When we were there there wasn't much going on and we ordered shisha. After us a few people even got their orders (shisha as well). Waited exactly 40 minutes?! Nothing came at all, I had to alert the employee myself' The place is beautifully designed, the employees are ok but thank you once and never again :)

Top

turkish hookah bar, nice atmosphere, not the best hookah

Simply great, I can't say more

Nice

Such a place, such a concept, the design, everything is beautiful, the taste is extraordinary. Service delivery is 10 out of 10, but the staff needs to be changed urgently. You can catch flies with this staff. An overweight person is working. They have attitudes and behaviors that say get up and go. He doesn't even turn around and answer, he doesn't even call the waiter, he just stares blankly and then the waiter himself comes and takes the bill. No matter what we ask for an order, they ignore everything. No, if you are worried, suggest something else because of human embarrassment... Well, everything is fine, but the behavior towards the customer is 0.

Very friendly. Breakfast also very good. Children's playground is also great. Top

Really unprofessional, they said they have alcohol, 10min wait comes another waiter and says they don't serve alcohol, there is apartment next to it, room was dirty, cigarette ashes on table and floor, shower was blocked, they offered us drink and some fruits as a apology and we didn't get it at all in the end. Don't recommend, only if you really don't have any option.

Wow a great café, I came here by chance and can recommend it to everyone, great atmosphere and great people and food here. I hope they open one in Germany too. Popular with locals · Cozy atmosphere · Best coffee · Healthy salads · Delicious cocktails